Holiday Inn Ellesmere Port by IHG

Hotels
IHG
9 (2421 reviews)
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL , Ellesmere Port , GB

Facilities

Fitness facilities
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Picnic area
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Blocked toilet issues
Dated bathroom

Categories

Cleanliness
8.39
Generally clean with some issues regarding blocked toilets.
Service
9.86
Staff are very friendly and helpful, praised multiple times.
Location
9.4
Ideal location for visiting local attractions like Cheshire Oaks.
Room Quality
8.35
Rooms generally clean and comfortable, but some issues mentioned.
Amenities
8.38
Good amenities but lacking in certain room features.
Value for Money
9.34
Strong value, especially considering location and service.
Food and Beverage
8.89
Breakfast praised but need more options for kids.
Overall Experience
9.36
Overall experience very positive with great staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:47

Property Description

Experience unparalleled comfort and convenience at Holiday Inn Ellesmere Port, your gateway to adventure and relaxation.

Recreational Amenities
Unwind and recharge with our fantastic recreational facilities, including a state-of-the-art health club, indoor pool, and soothing sauna. Perfect for families or solo travelers looking to elevate their stay.

Dining Options
Indulge in culinary delights at our on-site restaurant, or enjoy 24-hour room service for those cozy nights in. Don't miss our daily buffet breakfast, featuring a variety of hearty options to kickstart your day.

Business and Event Facilities
Whether you're traveling for work or planning a special event, our business center and versatile meeting spaces cater to your needs, supported by complimentary wired internet access.

Elevate your stay with comfort and style—book your room today at Holiday Inn Ellesmere Port!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

9
Based on 2421 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
C
Claire solo_traveller gb
8
2026-07-25 via Nuitee
S
Suzanne solo_traveller gb
10
Pros:

Friendly efficient staff

2026-07-25 via Nuitee
M
McFarlane solo_traveller gb
10
Pros:

Friendly staff

2026-07-25 via Nuitee
C
Celia couple gb
8
Pros:

Location great, clean and comfortable.

Cons:

We ordered evening meal each day, but no one recoded the second night so we had to eat later than we wanted,

2026-07-24 via Nuitee
A
Andy solo_traveller gb
9
2026-07-24 via Nuitee
T
Teresa M couple us
8
A good overnighter with convenient restaurant
Pros:

It served us well for our overnight stop. We ate at the restaurant for dinner and breakfast the following morning. We enjoyed a good nights sleep. We also enjoyed the canal side view and the walk we took along that stretch of canal.

Cons:

Parking is limited and tight but it worked.

2026-07-24 via Nuitee
J
John solo_traveller ie
9
2026-07-24 via Nuitee
R
Robert solo_traveller gb
9
Good quite location
Pros:

Location

2026-07-23 via Nuitee
K
Keith solo_traveller gb
9
Enjoyable
Pros:

It is a handy location.

Cons:

It is getting too expensive.

2026-07-23 via Nuitee
R
Rebecca solo_traveller gb
6
2026-07-23 via Nuitee
S
samantha solo_traveller gb
9
Pros:

Staff were friendly, breakfast was good value and included within the price.

Ashleigh on reception was fantastic when we were checking in

Cons:

Comfort of the travel cot for baby

2026-07-21 via Nuitee
W
Wendi solo_traveller gb
8
Pros:

Clean comfy bed excellent breakfast

Cons:

Nothing

2026-07-21 via Nuitee
C
callum couple gb
4
Convenient but uncomforting
Pros:

Hotel was clean and in good location

Cons:

Whilst checking into the room the receptionist wasn’t most professional, taking calls whilst booking us in and having us stand waiting until she had finished on the phone to give us our room keys.
An hour after this, at 15:30, me and my girlfriend were in the room when two members of staff entered the room unannounced (no phonecall prior or a knock on the door before entry) followed by saying “what time did you book in? we didn’t think the room had been handed over” leaving me and my partner quite disturbed feeling our privacy could be breached so easily without warning at any point.
The following morning me and my partner were woken up by contractors at 8am outside our door ripping up the corridor carpet and working in the room opposite ours.

2026-07-21 via Nuitee
J
Joanna extended_group gb
8
2026-07-20 via Nuitee
R
Ruth solo_traveller gb
9
2026-07-20 via Nuitee
N
Nikki family_with_children gb
9
Lovely location and hotel. Would definitely stay again just unfortunate the kids party was on that night.
Pros:

Location is stunning. Hotel was clean and nice.

Cons:

Nothing about the property itself but there was a child’s prom party in the venue hall. Children were running all round the hotel screaming and shouting. Kids knocking on our door.

2026-07-20 via Nuitee
A
Abbey family_with_children gb
10
Lovely stay would come back
Pros:

Nice location with the canal around the hotel, staff were so helpful and friendly. I also loved that they cater to the kids with a little goody bag. Food was lovely and the property was generally clean and tidy.

Cons:

Poop changing rooms were none existent and basically a shared room to get changed and generally wear and tear of the rooms. But it was clean and still a lovely stay, we would come back.

2026-07-20 via Nuitee
J
Janette couple gb
10
Great comfortable stay!
Pros:

Great location, friendly staff, very comfortable bed and great choice for breakfast was was good too! Would definitely return!

Cons:

Nothing

2026-07-20 via Nuitee
S
Syed couple gb
10
Hidden gem in the Wirral, 10/10 breakfast
Pros:

10/10 breakfast. Super friendly and helpful staff, clean and comfortable room. Ample parking. Great location.

Cons:

There is nothing that we don’t like about the property

2026-07-19 via Nuitee
G
Geoffrey couple gb
9
2026-07-19 via Nuitee