Holiday Inn Ellesmere Port/Cheshire Oaks by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9 (2822 reviews)
Lower Mersey Street , Ellesmere Port , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Blocked toilet issues
Dated bathroom

Categories

Cleanliness
8.39
Generally clean with some issues regarding blocked toilets.
Service
9.86
Staff are very friendly and helpful, praised multiple times.
Location
9.4
Ideal location for visiting local attractions like Cheshire Oaks.
Room Quality
8.35
Rooms generally clean and comfortable, but some issues mentioned.
Amenities
8.38
Good amenities but lacking in certain room features.
Value for Money
9.34
Strong value, especially considering location and service.
Food and Beverage
8.89
Breakfast praised but need more options for kids.
Overall Experience
9.36
Overall experience very positive with great staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:47

Property Description

Modern Waterfront Hotel

Convenient Location: Located just 2.8 miles from Cheshire Oaks Designer Outlet and a short walk to the National Waterways Museum, our hotel offers easy access to major attractions and the motorway network.

Leisure Club: Enjoy our leisure club featuring a heated pool, gym, and sauna. Relax and unwind during your stay with us. Remember to reserve your 45-minute slot at the pool before arrival.

Free Parking and Air-Conditioned Rooms: Benefit from complimentary parking and stay in our comfortable air-conditioned rooms. Experience a hassle-free stay with us.

Experience comfort and convenience at Holiday Inn Ellesmere Port/Cheshire Oaks. Book your stay now!

Important information:

Children 12 years and under sharing with parents stay and dine free of charge eating from the children’s menu only.

All children over the age of 13 -17 stay free of charge sharing with parents but will be charged for all meals taken including breakfast.

Please be aware that during school term time. Swimming lessons will be taking place on the following times:
Mondays 10.30am – 12.30pm (2hrs)
Mondays 9.15am – 10.00am (.45 mins)
Tuesdays 10am – 1.30pm (3.5hrs)
Wednesdays 10am – 1.30pm (3.5hrs)
Thursdays 10am – 1.30pm (3.5hrs)
Fridays 10am – 2pm (4hrs)
Saturdays 10am – 3.15pm (5hrs)
Sundays 11am -3pm

The main hotel restaurant will be closed on the night of Christmas day.

Please note that there are no rooms located near the swimming pool.

PLEASE ENSURE YOU RESERVE A 45 MINUTE SWIMMING SLOT PRIOR TO ARRIVAL.

Children of any age are welcome.
Children 12 years and under sharing with parents stay and dine free of charge eating from the children’s menu only.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies:
0 - 2 years-Free.
Cot upon request, all cots are subject to availability.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

9
Based on 2822 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
M
Mrs Lesley • couple • gb
8
2026-10-13 • via Nuitee
J
J_Dawg • couple • gb
9
Great hotel to stay
Pros:

All staff were very friendly and welcoming

Cons:

Ditch the Baths & have walk in showers. This would help the more infirm.

2026-10-13 • via Nuitee
G
Gordon • solo_traveller • gb
9
Pros:

Location was excellent

Cons:

The canals round hotel

2026-10-12 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Great room and view

2026-10-12 • via Nuitee
C
Carl • family_with_children • gb
9
Lovely short break in a great location.
Pros:

Staff, location, nice rooms, clean, excellent breakfast.

Cons:

Property was good but pool facilities need a lot of TLC.

2026-10-12 • via Nuitee
J
John • family_with_children • gb
9
Super accommodation in an accessible and interesting location, friendly staff, very good breakfast
Pros:

Location excellent , interesting heritage site, very good and accessible leisure facilities.

Cons:

Room temperature was difficult to control

2026-10-11 • via Nuitee
S
Shaunna • family_with_children • gb
10
Clean, tidy, comfortable
Pros:

Everything

Cons:

The door between the rooms , was like they were in the same room when speaking

2026-10-11 • via Nuitee
S
Steve • solo_traveller • gb
10
2026-10-11 • via Nuitee
G
Glenda • solo_traveller • gb
8
2026-10-10 • via Nuitee
H
Hornblower87 • solo_traveller • gb
9
Pros:

Great location and great staff

2026-10-09 • via Nuitee
K
Karl • couple • gb
9
2026-10-08 • via Nuitee
M
Mark • couple • gb
9
Pros:

Located in lovely location

Cons:

Nothing

2026-10-07 • via Nuitee
B
Buck • solo_traveller • gb
10
Buck and degsy's reunion
Pros:

Excellent location, friendly atmosphere. Staff very proffesional

Cons:

All good

2026-10-07 • via Nuitee
J
Jade • solo_traveller • gb
10
2026-09-18 • via Nuitee
J
Jade • solo_traveller • gb
10
2026-09-18 • via Nuitee
C
Claire • couple • gb
5
2026-09-17 • via Nuitee
S
Spencer • couple • gb
9
Fantastic, friendly helpful staff
Pros:

Superb breakfast, plenty of choice

2026-09-14 • via Nuitee
T
Terry • couple • gb
9
2026-09-14 • via Nuitee
G
Graham • couple • gb
10
We stayed in two different Holiday Inn hotels on this trip and were very impressed with both of them, we will be booking
Pros:

Although we only stayed one night, our experience was very good, the surroundings like the waterways museum and canal locks were very pleasing. Staff were very pleasant, our evening meal and breakfast were superb, James on the front desk was very professional, I booked in myself leaving my wife in the car as she’s disabled, once booked in I brought her in in her wheelchair, later I came to the front desk to book an evening meal in the restaurant and James said he’d noticed my wife’s condition and went on to explain the evacuation procedure for her in detail and her ability to deal with this, which I thought was very professional

2026-09-12 • via Nuitee
S
Samantha • couple • gb
8
2026-09-11 • via Nuitee