Holiday Inn Ellesmere Port by IHG

Hotels
IHG
9 (2421 reviews)
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL , Ellesmere Port , GB

Facilities

Fitness facilities
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Picnic area
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Blocked toilet issues
Dated bathroom

Categories

Cleanliness
8.39
Generally clean with some issues regarding blocked toilets.
Service
9.86
Staff are very friendly and helpful, praised multiple times.
Location
9.4
Ideal location for visiting local attractions like Cheshire Oaks.
Room Quality
8.35
Rooms generally clean and comfortable, but some issues mentioned.
Amenities
8.38
Good amenities but lacking in certain room features.
Value for Money
9.34
Strong value, especially considering location and service.
Food and Beverage
8.89
Breakfast praised but need more options for kids.
Overall Experience
9.36
Overall experience very positive with great staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:47

Property Description

Experience unparalleled comfort and convenience at Holiday Inn Ellesmere Port, your gateway to adventure and relaxation.

Recreational Amenities
Unwind and recharge with our fantastic recreational facilities, including a state-of-the-art health club, indoor pool, and soothing sauna. Perfect for families or solo travelers looking to elevate their stay.

Dining Options
Indulge in culinary delights at our on-site restaurant, or enjoy 24-hour room service for those cozy nights in. Don't miss our daily buffet breakfast, featuring a variety of hearty options to kickstart your day.

Business and Event Facilities
Whether you're traveling for work or planning a special event, our business center and versatile meeting spaces cater to your needs, supported by complimentary wired internet access.

Elevate your stay with comfort and style—book your room today at Holiday Inn Ellesmere Port!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

9
Based on 2421 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
مسافر بلا عنوان family_with_children sa
10
Pros:

موقع الفندق والاطلاله وحجم الغرفه 307 وجهاز التبريد والتدفيه ووجود صوفابيد
والاهم مواقف خاصه مجانيه

Cons:

عدم وجود ثلاجه في الغرفه لانه كان عندي إبر للسكر وتحتاج ثلاجه

2026-06-13 via Nuitee
B
benji solo_traveller gb
8
Pros:

Staff were excellent!!!

2026-06-13 via Nuitee
J
Jennifer solo_traveller gb
10
Worry free stay
Pros:

Clean and comfortable staff polite and friendly close to where I wanted to be excellent breakfast

Cons:

Nothing

2026-06-12 via Nuitee
C
Carolyn couple gb
10
Always stay here as we love the location and the staff are friendly
Pros:

Food was well presented and tasty although portions too big

Cons:

Just that the portions at dinner were too big

2026-06-12 via Nuitee
S
Simon solo_traveller gb
8
2026-06-12 via Nuitee
I
Ian couple gb
1
2026-06-11 via Nuitee
A
abid family_with_children im
10
2026-06-10 via Nuitee
J
Jan solo_traveller gb
8
What I needed.
Pros:

Excellent

Cons:

Bed was a bit lumpy.

2026-06-10 via Nuitee
D
David solo_traveller gb
8
2026-06-10 via Nuitee
A
Ali extended_group gb
8
Brief but pleasant stay
Pros:

Location, Lovely friendly staff and a comfortable bed

2026-06-08 via Nuitee
G
Graham couple gb
10
Fully Recommended
Pros:

The staff were very welcoming, friendly and accommodating. The breakfast and evening meals were excellent, we could not have wished for better.
The Holiday Inn is situated overlooking the Waterways Museum and the Ellesmere Canal basin. Fully recommended for a visit.

2026-06-08 via Nuitee
I
Ian extended_group gb
9
beautiful location
Pros:

The location of the hotel and the rooms are both fantastic

Cons:

The price of the breakfast was very expencsive for what was on offer

2026-06-08 via Nuitee
E
Emily family_with_children gb
10
2026-06-07 via Nuitee
H
Harteis family_with_children de
9
Gutes Businesshotel
Pros:

Freundliches Personal. Gutes Frühstück. Schöne Lage. Gut erreichbar.

Cons:

Ellesmere Port ist keine schöne Stadt (Industrieregion)

2026-06-07 via Nuitee
L
Linklater family_with_children gb
9
I warm friendly place to stay and staff are always ready to help if needed
Pros:

In a nice quiet location not far from train station staff were very polite and friendly and very helpful kids get a little bag of oats to feed the ducks that’s just outside all in all a fantastic place to stay.

2026-06-07 via Nuitee
M
Marco couple it
10
Fantastico
Pros:

Gentilezza delle persone in particolare degli addetti alla colazione

2026-06-06 via Nuitee
A
Anja family_with_children de
9
Gute Lage, tolles Frühstück
Pros:

Tolles Frühstücksbuffet. Schöner Speiseraum mit Blick aufs Wasser. Zimmer sehr gemütlich und sauber. Abendessen im Restaurant war geschmacklich hervorragend.

Cons:

Das Restaurantpersonal abends war total überfordert. Das Restaurant war nicht voll, es hat aber insgesamt 2 1/2 Stunden gedauert bis alle 3 Gänge serviert waren. Wir wären fast ohne Essen wieder gegangen. Als Entschädigung wurden unsere Getränke nicht in Rechnung gestellt.

2026-06-06 via Nuitee
J
Julie solo_traveller gb
10
Pros:

Welcome smile and chat at check-in,clean comfy room ,meals excellent with choice,staff brilliant

Cons:

No decaffeinated tea bags in room

2026-06-06 via Nuitee
K
Kelly solo_traveller gb
9
2026-06-05 via Nuitee
P
Philip solo_traveller gb
7
Will stay again
Pros:

The staff were so personal and always a smile - Made my stay to be honest.

Cons:

Thought my room was a little tired and bathroom dated.

2026-06-05 via Nuitee