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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Indoor pool
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Paid WiFi
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Modern Waterfront Hotel
Convenient Location: Located just 2.8 miles from Cheshire Oaks Designer Outlet and a short walk to the National Waterways Museum, our hotel offers easy access to major attractions and the motorway network.
Leisure Club: Enjoy our leisure club featuring a heated pool, gym, and sauna. Relax and unwind during your stay with us. Remember to reserve your 45-minute slot at the pool before arrival.
Free Parking and Air-Conditioned Rooms: Benefit from complimentary parking and stay in our comfortable air-conditioned rooms. Experience a hassle-free stay with us.
Experience comfort and convenience at Holiday Inn Ellesmere Port/Cheshire Oaks. Book your stay now!
Children 12 years and under sharing with parents stay and dine free of charge eating from the children’s menu only.
All children over the age of 13 -17 stay free of charge sharing with parents but will be charged for all meals taken including breakfast.
Please be aware that during school term time. Swimming lessons will be taking place on the following times:
Mondays 10.30am – 12.30pm (2hrs)
Mondays 9.15am – 10.00am (.45 mins)
Tuesdays 10am – 1.30pm (3.5hrs)
Wednesdays 10am – 1.30pm (3.5hrs)
Thursdays 10am – 1.30pm (3.5hrs)
Fridays 10am – 2pm (4hrs)
Saturdays 10am – 3.15pm (5hrs)
Sundays 11am -3pm
The main hotel restaurant will be closed on the night of Christmas day.
Please note that there are no rooms located near the swimming pool.
PLEASE ENSURE YOU RESERVE A 45 MINUTE SWIMMING SLOT PRIOR TO ARRIVAL.
Children of any age are welcome.
Children 12 years and under sharing with parents stay and dine free of charge eating from the children’s menu only.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies:
0 - 2 years-Free.
Cot upon request, all cots are subject to availability.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
A deposit may be required at the property.
Location
Guest Reviews
Superb breakfast, plenty of choice
Although we only stayed one night, our experience was very good, the surroundings like the waterways museum and canal locks were very pleasing. Staff were very pleasant, our evening meal and breakfast were superb, James on the front desk was very professional, I booked in myself leaving my wife in the car as she’s disabled, once booked in I brought her in in her wheelchair, later I came to the front desk to book an evening meal in the restaurant and James said he’d noticed my wife’s condition and went on to explain the evacuation procedure for her in detail and her ability to deal with this, which I thought was very professional
Staff all excellent, breakfast good and staff charming. I felt welcomed and hosted
I was surprised by the local environment which seemed a bit neglected. Hopefully it is an area which is on the up.
Staff nice
Spacious room
Free parking
Always clean with very cheerful cleaners doing a brilliant job
Nice breakfast
I had to throw my food in the bin and that broke my heart as they didn’t have a microwave and the staff said because of cross contamination I can’t use theirs. I have stay at other holiday inns and this has never been an issue. It’s 2026 I never imagined microwaves should be an issue..
Good choice with cereals fruits etc, pastry and cooked breakfast.
Nothing
Lovely place, nice surroundings and value for money.
Staff really nice and friendly
Nothing really, just the pillows were firm on the bed, but everything else was perfect
Staff were friendly.
Room was comfortable and functional.
I arrived late evening when it was getting dark, felt a little unsafe walking from overflow car park to the hotel but could have been me just be jumpy.
All the staff were very polite and friendly nothing was to much trouble, made my disabled daughter feel very relaxed
Swimming pool and the breakfasts
Every member of staff was friendly, helpful and courteous. Hotel was clean and well-kept. We received a warm welcome with thoughtful extras for the kids. Check in was quick and easy. Room was comfy, clean and in good condition. Evening meal was lovely, and breakfast exceptional. Hotel was quiet and well-located for Chester Zoo, Blue Planet and Cheshire Oaks.
No complaints at all.
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