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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Children's playground
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Billiards
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Valet parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Vending machine - drinks
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Kid-friendly buffet
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Evening entertainment
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Baby safety gates
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Public Bath
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fruits
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Convenient Location near Playa Norte Beach
Located just 2 km from the stunning Playa Norte Beach, Holiday Inn Ciudad Del Carmen offers a perfect blend of comfort and convenience.
Modern Amenities for a Relaxing Stay
Enjoy a relaxing stay with free Wi-Fi, an outdoor swimming pool, and a buffet restaurant at your disposal. Each spacious room is equipped with air conditioning, cable TV, and a cozy seating area for your comfort.
Delightful Dining Options
Indulge in a variety of international cuisines at the Akalan restaurant, or sip on refreshing drinks at the poolside bar and cocktail lounge.
Ready to experience a perfect getaway in Ciudad Del Carmen? Book your stay at Holiday Inn now for a memorable experience.
When traveling with pets, please note that an extra charge of MXN 390 per pet, per stay applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Todo estuvo excelente
La habitación y la alberca
Me encantó la alberca, el bar, la comida pero en especial la atención del personal las cocineras del desayuno los meseros y la señorita Mariana de recepción que nos recibió con una bella sonrisa y una actitud positiva y muy agradable que nos hizo el día ya que tuvimos un viaje muy muy pesado ella nos dio un servicio de excelencia rápido y eficaz para que pudiéramos pasar a descansar después de un largo día. Mil gracias a la señorita Mariana ojalá hubiera muchas como ella
Las camas están un poco incómodas
There was parking included.
The location, though for a non touristic city I guess is ok-ish.
Cuando llegamos la que nos recibió en el hotel se porto muy buena gente. Solo q no recuerdo su nombre pero se saco un 10 de 10
La atención de la señorita de recepción a nuestra llegada, muy amable, todo lo demas deja mucho que desear
Desde que entras a la habitación, el cuarto huele mal, a humedad y a encerrado, nos acostamos y las almohadas apestaban a sudor, muy desagradable experiencia, y aunque nos las cambiaron, no deberían de esperar a que alguien se queje para lavarlas y/o cambiarlas, el hotel esta en un mal estado necesita mucho mantenimiento, muy descuidado, viejo y sucio y para que lo que pague me parece caro
Great hotel if you are staying for a few days or more and with family. I was on my own. Two double beds to myself.
Location wasn’t to bad for the ADO bus station.
Staff were friendly.
TV remote - took 7 presses to change channel.
La.comida, felicitaciones a los hostes al.personal.
No me otorgaron toallas
Alberca
Estacionamiento , poca capacidad .
La habitación muy ampli y muy buena iluminación pero sobre todo la cama excelente muy cómoda y confortable.
El desayuno en el restaurante muy bueno.
El mueble o sillón que se encontraba en la habitación muy viejo y desgastado
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