Best Western Plus Heritage Inn

Hotels
Best Western Plus
7.5 (1184 reviews)
111 East March Lane , Stockton , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Cons:
Uncleaned rooms
Noisy environment
Location issues

Categories

Cleanliness
6.14
Some rooms were not cleaned properly and issues were reported.
Service
8.11
The staff was friendly, though some service lapses occurred.
Location
7.15
The area was described as sketchy with a presence of homeless individuals.
Room Quality
8.1
Rooms were comfortable and well-appointed despite some complaints.
Amenities
7.63
Breakfast quality was good, but some amenities were lacking.
Value for Money
8.09
Generally perceived as good value despite some issues.
Food and Beverage
7.14
Breakfast was enjoyable, but there were complaints about variety.
Overall Experience
7.61
Mixed feelings from guests; many enjoyed the stay, but significant issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Conveniently Located Off Interstate 5
Best Western Plus Heritage Inn in Stockton offers comfortable guest rooms with free WiFi, LCD TV, and refrigerator. Start your day with a daily free hot breakfast and unwind at the lounge and bar area open from 18:00 until 22:00.

Relaxation and Convenience
Enjoy a year-round outdoor pool, fitness center, and a 24-hour business center during your stay. Sherwood Mall and Stockton Arena are just a short drive away, offering plenty of shopping and entertainment options.

Nearby Attractions
Explore Stockton with ease as the Bob Hope Theatre is only 10 minutes away. Whether you're here for business or leisure, Best Western Plus Heritage Inn is the perfect choice for your stay.

Book your stay now for a relaxing and convenient experience at Best Western Plus Heritage Inn!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 1184 reviews
Cleanliness: 6.14
Service: 8.11
Location: 7.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
R
Ricardo solo_traveller us
7
A fair place for a good price
Pros:

The location has a good breakfast buffet with waffles, hot and cold cereal, breads, eggs, yogurt and coffee and juices.

Cons:

It was in the parking lot of a Food 4 Less grocery store with customer traffic intil midnite. There is construction going on in the complex so workers, work vehicles and some noise. The bed was a bit old and the bathroom shower was about adequate. It appeared a bit run down.

2026-05-30 via Nuitee
E
Elisbet family_with_children us
10
2026-05-29 via Nuitee
G
Gina couple us
5
Fair
Pros:

Close to where our family is

Cons:

Too many homeless people roaming the area around the property

2026-05-28 via Nuitee
G
Gyanendra extended_group us
10
2026-05-28 via Nuitee
E
Escobar solo_traveller us
10
2026-05-27 via Nuitee
P
PRIYA VERMA solo_traveller us
8
Pros:

Environment

Cons:

All good

2026-05-27 via Nuitee
D
Diaz solo_traveller us
8
2026-05-27 via Nuitee
L
Lakreesha couple us
7
2026-05-26 via Nuitee
A
Arizmendi couple us
8
Was fun
Pros:

It’s cheap but really good

Cons:

Ac wasn’t as powerful

2026-05-23 via Nuitee
M
Matthew solo_traveller us
10
The Best
Pros:

Yall rock!!!

Cons:

Na

2026-05-22 via Nuitee
C
Cara couple us
5
The staff is wonderful so A+ to all of them, but I would never recommend staying here even for the price due to the area
Pros:

The lobby area was nice, rooms were ok for the price, breakfast was included and decent. Staff was all great; really friendly, helpful and accommodating.

Cons:

The area is not good. It says gated parking but most parking is shared parking lots with other sketchy area businesses and homeless. We had someone knocking on our window at 11:30pm scaring my child. The pool area was also always filthy with trash, empty beer bottles, gross tables and never any towels.

2026-05-22 via Nuitee
R
Raymond solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-05-22 via Nuitee
S
Stephanie couple us
9
Good
Pros:

Centrally located.

Cons:

Riff Rafas to speak

2026-05-20 via Nuitee
S
Stephanie couple us
9
2026-05-20 via Nuitee
P
prine solo_traveller us
10
Disappointment
Pros:

Aren't able to get a refund for that room.

Cons:

I didn't like that we were charged for an additional room we didn't need after all.. We tried to cancel the xtra room but were unable to get a refund. We will not be using booking.com in the future.

2026-05-19 via Nuitee
K
Kman solo_traveller us
6
Pros:

The pool and Jacuzzi area.

The breakfast buffet.

Safety features.

Room was decent.

Maids are very friendly.

Close location to Food4Less.

Cons:

The one female concierge was very rude with me every time I have stayed there.

The new "breakfast guard" was accusing me of had already been down for breakfast, and argued with me about his "sign in sheet".

After he finally let me in to get the breakfast (I had not already claimed, as he claimed) he again argued with me as I was walking out of the dining area...very abrasive and rude.

2026-05-17 via Nuitee
B
Brisa couple us
1
2026-05-15 via Nuitee
A
Alejandro family_with_children us
1
I never got to.
Pros:

Never went

Cons:

Booking mis booked my booking. Wasted $170 they wouldn’t move it by a day

2026-05-15 via Nuitee
J
Juan couple cl
4
No es plus !
Pros:

Nada

Cons:

Duchas sin agua caliente
Sin estacionamientos adecuados

2026-05-14 via Nuitee
B
Blanca solo_traveller us
6
Pros:

Breakfast was excellent, nice and clean, restrooms where very clean , refrig and microwave, smart tv

Cons:

Smelled like strong odor of wet cigarettes. Only thing I didn't like was it smells like cigarettes

2026-05-13 via Nuitee