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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Nightclub
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Table tennis
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Currency exchange
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Karaoke
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Shared lounge/TV area
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Concierge service
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Kid meals
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Heated pool
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Outdoor furniture
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Fruits
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Shallow end
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Free beach shuttle
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Garage
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Swimming nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Pool toys
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Convenient Location
Holiday Inn Shenzhen Donghua offers a modern stay in Nanshan District, just a short drive from the airport and Shekou Port. The spacious guestrooms, equipped with flat-screen TVs and cozy bathrobes, provide a comfortable retreat.
Relaxation and Recreation Facilities
Guests can unwind at the indoor pool or spa, stay active at the fitness centre, or enjoy some fun at the karaoke rooms. The hotel ensures a perfect balance between relaxation and entertainment for all guests.
Culinary Delights and Travel Convenience
Indulge in a variety of Chinese and Western cuisines at the hotel's restaurants, and later, sip on drinks at the bar. With shuttle services to the airport and a helpful tour desk, exploring the city is made easy at Holiday Inn Shenzhen Donghua.
Book your stay now for a delightful experience!
Guests who wish to use extra bed and baby cot are kindly requested to inform the hotel in advance and subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People 4 years old and over stay for CNY 243 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Food
The rooms were nice and as shown in the pictures. The price was good compared to other similar hotel brands in the area but when we got there it was evident why.
The hotel was old, the staff were really not what you are used to for a brand like Holiday Inn. I asked the concierge to book us a taxi to the indoor ski centre. He hadn't heard of it and instead of searching for the address or asking a colleague, he asked me to give him the address in Chinese myself. I can't read or write Chinese. Then the front desk staff tried to help by telling him where it was and ended up scolding him in front of me. It was so unprofessional.
The hotel also says it has an indoor swimming pool. Turns out it's in a nearby gym that's not even part of a the hotel. We weren't given proper directions to get there and walked around the hotel for about 20 min only to find out we needed to go out the back entrance of the hotel, next to the rubbish bin centre of the hotel, and walk across an open air car park. In our bathrobe and swimsuits and bedroom slippers. When we finally got there we were allowed in and jumped into the pool only to be ejected because we weren't wearing swimming caps (what tourist knows to bring one???). The life guards were nice enough to lend me a used one but I looked inside and it was mouldy.
I do not recommend this hotel for a tourist who is used to a standard tourist class hotel. I would have paid just $50 more for the Westin if I'd known. Awful.
員工服務態度很好，自動升級較好的房型，
住宿提供早餐及自助洗衣
28樓頂樓的淋浴設備水壓小了一點
self-laundry service is available FOR FREE
staff are kind
good breakfast is served
the room is clean
WiFi connection is a little bit weak
Завтрак был всегда на высоте- свежие продукты, вкусно, большой выбор.
Дочь каждое утро ела свежесваренную лапшу - очень вкусно!
Вид из окна достоин отдельного упоминания. У нас был высокий этаж, поэтому каждый вечер мы сидели у окна и смотрели на огни города, освещающие темные улицы- просто великолепно.
Во время нашего пребывания не работал бассейн- немного жаль, но не критично.
Good room size and comfortable bed. Nice, professional staff. Convenient location.
とにかく便利な場所
いつまで経ってもウォッシュレット便器にしてくれない。何回も泊まっているが、ホテル内で何も議論されないのか？
シャワーの頭が取れた。トイレやシャワーといった基本的な設備への投資は，真剣に考えてもらいたい。古いホテルでも必要な所に金をかけて顧客満足度を上げているホテルはたくさん有るが、このホテルはその点、全然できていない。
交通の便が良い
いつまで経ってもウォッシュレットのトイレにならない！深圳福永や東莞のホテルでも設置されている。即刻導入すべきだ！
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