Holiday Inn Gent Expo by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.2 (2510 reviews)
Maaltekouter 3 , Ghent , be

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Proximity to tram
Cons:
Heating issues
High parking fees
Renovations affecting amenities
Noise from neighbors

Categories

Cleanliness
7.45
Generally clean room mentioned positively; some complaints about heating and water issues.
Service
7.95
Positive comments about friendly staff and service, including helpful assistance.
Location
7.95
Well-rated for accessibility to tram and city center; some complaints about being distant from attractions.
Room Quality
6.45
Issues with heating and neighboring noise negatively impacted the room quality.
Amenities
6.95
Amenities available were satisfactory, but fitness was inaccessible due to renovations.
Value for Money
6.45
Concerns raised regarding parking costs and additional fees for food.
Food and Beverage
7.45
Breakfast described as very good; other dining options limited.
Overall Experience
6.95
Mixed sentiments overall, with both positive and negative highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:46

Property Description

Convenient Location: Situated next to Flanders Expo and Ikea Ghent, Holiday Inn Gent Expo offers easy access to key attractions.

Modern Amenities: Enjoy the convenience of a restaurant, bar, fitness centre, and free wired and wireless internet throughout the hotel. Each room is equipped with a private bathroom, desk, TV, radio, and telephone.

Dining Experience: Indulge in contemporary Belgian cuisine at the Atrium Restaurant and savor a selection of wines and Belgian beers at the Atrium bar.

Experience comfort and convenience at Holiday Inn Gent Expo. Book now to enjoy a memorable stay!

Important information:

Please note that children up to 13 years old eat free of charge in the hotel's restaurant when accompanied by their parents.

Parking is available at a surcharge of EUR 15.

Please note that the restaurant is closed on Sundays for lunch and dinner.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.2
Based on 2510 reviews
Cleanliness: 7.45
Service: 7.95
Location: 7.95
Room Quality: 6.45
Amenities: 6.95
Value for Money: 6.45
Food and Beverage: 7.45
Overall Experience: 6.95
A
Arno • solo_traveller • nl
5
Prima verblijf voor korte duur.
Pros:

Nieuwe bedden, kamers.

Cons:

Hotel was in verbouwing, dit had ik niet vooraf gezien. Naast dat je hierdoor wat hinder ondervond was bijvoorbeeld ook de gym gesloten.

2026-05-23 • via Nuitee
R
René • family_with_children • nl
7
Pros:

Personeel

Cons:

Ontbijtlokatie

2026-05-23 • via Nuitee
F
Fabio • extended_group • it
8
Pros:

Anche se la posizione è fuori città, vicino c'è la fermata del tram che porta in centro. Ottimo rapporto qualità/prezzo. Buona colazione.

Cons:

Ci sono lavori in corso in Hotel, ed anche in strada con l'auto si fa un lungo giro per un'uscita con lavori.

2026-05-22 • via Nuitee
G
Geert • solo_traveller • nl
6
Net voldoende
Pros:

Kamer

Cons:

Erg warm, veel te dik dekbed.
Airco zonder uitleg niet te doen.
Tv geen zenders, ook niet te vinden
Door verbouwing was de bar totaal ongezellig

2026-05-18 • via Nuitee
W
Werner • couple • be
5
Pros:

Niet zo veel eigenlijk.

Cons:

Er waren grote renovatie werkzaamheden. Je verwacht toch dat alles afgeschermd is. Maar alles lag open en bloot. Echt niet aan te raden.

2026-05-18 • via Nuitee
K
Knobloch • family_with_children • nl
8
Room was great, service was great, sleeping not so great due to light and blanket options.
Pros:

the staff were wonderful and the room was really beautiful and comfortable. They were still busy with renovations, but catered well to work around it and the stay was good.

Cons:

Both beds, the main bed and the couch bed were great, however they only supplied full winter duvets which were too hot to sleep under and there were no cooler options like just a normal blanket with a sheet. we turned the airconditioning to be much cooler to compensate for the duvets but it dit not help and just dried the air out in the room too much. Its not comfortable sleeping without a blanket. the aiconditioning display panel also made a lot of unwanted light in the room so we had to cover that with some paper, because we did not pack any sleeping masks. So in short, the duvets were great good quality, but a cooler option would have helped, and also the light from the aircon display.

2026-05-15 • via Nuitee
R
Resmovici • couple • be
10
2026-05-15 • via Nuitee
R
Ross • solo_traveller • gb
8
2026-05-13 • via Nuitee
H
Hans Zijlstra • extended_group • nl
6
Wel okay voor één nacht.
Pros:

Dicht bij de beurs. Makkelijk parkeren maar dat kan je ook gratis bij IKEA doen. Kamers netjes en modern. Ontbijt is goed met veel keuze.

Cons:

Er is een verbouwing gaande, het restaurant is behelpen. De chaos van wegbewijzering… Na het 3e rondje weet je waarom ze het The Loop noemen.

2026-05-12 • via Nuitee
N
Nathalie • couple • be
8
Leuk
Pros:

Zo snel reactie

Cons:

Alles

2026-05-12 • via Nuitee
A
Aida • solo_traveller • be
8
Good stay
Pros:

Good location when going to Flanders Expo for an event. There's nothing else to do in the area, which was perfect for us.

Cons:

There's some refurbishment going on, not mentioned on booking. It didn't bother us, we got a refurbished room.

2026-05-12 • via Nuitee
D
Daniele • solo_traveller • it
4
Cons:

Colazione povera, albergo in ristrutturazione che dovrebbe essere chiuso.

2026-05-11 • via Nuitee
E
Elly • couple • nl
6
viel tegen
Pros:

tram om de hork om naar het centrum te gaan

Cons:

Er werd verbouwd zonder dat we dit wisten

2026-05-10 • via Nuitee
S
Sami • couple • be
5
Pros:

The breakfast is very good. the room was clean. the lady at the reception was very kind, and professional. the staff in general at the kitchen or at hotel are very kind and respectful.

Cons:

The building is under renovation, so it doesn't worth the full value of money of regular reservation.

The Location is a bit far from the city centre, the parking is big but a bit complicated, an Uber taxi could not reach the hotel to pick us up.

2026-05-10 • via Nuitee
T
Tess • solo_traveller • be
7
Pros:

Vriendelijk personeel
Uitgebreid ontbijt

Cons:

Renovatiewerken.

2026-05-09 • via Nuitee
A
Ann • solo_traveller • be
8
2026-05-09 • via Nuitee
T
Teréz • solo_traveller • hu
10
2026-05-04 • via Nuitee
M
Marjanna • solo_traveller • nl
9
Pros:

Mooie gerenoveerde kamer. Zeer ruime vierpersoons kamer. Ontbijt was goed. Ligging dichtbij het centrum, De tram naar het centrum 30 minuten en 20 minuten fietsen naar het centrum

2026-05-04 • via Nuitee
A
Alfons • couple • be
8
Pros:

Vriendelijk en behulpzaam personeel.
Ontbijt kwaliteitsvol en voldoende variatie.
Parkeren mits betaling bij het hotel.
Openbaar vervoer (tram) naar centrum Gent op +- 200 meter van hotel

Cons:

Renovatiewerken in het hotel: (minimale) storing.
Het storend element werd vakkundig opgevangen door het personeel.
Hotel met auto was niet makkelijk te vinden - The Loop, Gent.

2026-05-03 • via Nuitee
M
Maria Pilar • couple • es
10
2026-05-03 • via Nuitee