Holiday Inn Perth City Centre by IHG

Hotels
Holiday Inn Hotels & Resorts
8.7 (1963 reviews)
778- 788 Hay Street , Perth , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Comfortable Rooms
Cons:
Small Elevators
Chaotic Breakfast Setup
Room Smell

Categories

Cleanliness
8.35
Multiple reviews indicated rooms were clean and tidy, though some complaints about the room smell.
Service
9.05
Staff were frequently described as friendly and helpful, highlighting excellent customer service.
Location
9.25
Great location close to attractions, frequently mentioned positively in multiple reviews.
Room Quality
8.55
Rooms were noted as clean and comfortable, with mentions of upgrades.
Amenities
8.55
Standard amenities provided; however, the lack of a bar and swimming pool noted.
Value for Money
8.45
Value considered good, though some mentioned the pricing being high for certain nights.
Food and Beverage
8.65
Buffet breakfast received positive feedback, though some found it chaotic.
Overall Experience
8.75
Generally very positive experiences noted across reviews, with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:41

Property Description

Explore the Vibrant City

Holiday Inn Perth City Centre is strategically located in the heart of Perth CBD, making it the perfect base for exploring the city's key attractions. With easy access to the free city bus stop and proximity to the train station and airport, your adventures in Perth start right at our doorstep.

Modern Facilities and Services

Enjoy a comfortable stay with our range of modern facilities and services. From the Kids Stay & Eat Free program to the Ivy & Jack Restaurant, 24-hour business center, concierge services, and access to a nearby fitness center, we ensure your needs are well taken care of during your stay.

Comfortable Accommodation

Relax in our air-conditioned rooms equipped with amenities such as a flat-screen TV, iPod docking station, and tea/coffee making facilities. The private bathroom with free toiletries adds a touch of luxury to your stay at Holiday Inn Perth City Centre.

Book now to experience the perfect blend of comfort and convenience at Holiday Inn Perth City Centre.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that this property requires full accommodation payment on arrival and a credit card authorization to cover any incidental charges. The property will pre-authorize your credit card upon booking to validate sufficient funds for your reservation.

Room and breakfast rates are inclusive for all adults on the booking. Children's breakfast are at an additional cost.

Valet parking is available at a cost of AUD 45 per day, subject to availability, and cannot be pre-booked. Self-parking options are available nearby at a cost of AUD 30 and must be organised through the concierge on arrival.

Children under 12 years eat free when ordering from the Kid's Menu and are accompanied by at least 1 adult ordering a main meal from the regular menu.

Our elevators are currently being upgraded to enhance your comfort and experience.
Works will continue until Early 2027, taking place Monday to Friday, 9:00am-5:00pm.
While some noise may occur, we’ll do our best to minimise any disruption.
Thank you for your patience as we enhance our facilities and your future experience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

8.7
Based on 1963 reviews
Cleanliness: 8.35
Service: 9.05
Location: 9.25
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.65
Overall Experience: 8.75
T
Tansy couple au
4
Pros:

Really simple but easy

Cons:

Mouldy and lifts were slow

2026-08-29 via Nuitee
T
Tan family_with_children sg
10
Pros:

The hotel is family friendly and the location is good. Tours pick up from the hotel, and public transport is near. Staff are friendly, and the restaurant's food is brilliant as well. Room is spacious, clean and overall comfortable.

2026-08-26 via Nuitee
P
Philippe HUGON solo_traveller fr
6
Bien mais pas quand on tombe en période de maintenance !
Pros:

L'emplacement est parfais.
Les chambres sont calmes, spacieuses et l'on y dort parfaitement bien.
Très bon petit déjeuner.
Personnel accueillant

Cons:

Le restaurant était en travaux, donc non fonctionnel.
Idem pour les ascenseurs en maintenance, donc 1 seul ascenseur fonctionnait sur les 3 et vu le nombre de chambres, on a été obligé de prendre régulièrement l'escalier suite à une attente trop longue !
Salle du petit déjeuner vite pleine car trop petite.

2026-08-26 via Nuitee
S
Stephanie family_with_children au
9
Fantastic, family friendly stay. Kids loved it!
Pros:

The way the kids were treat! They felt like royalty so many little extras. The lady at reception was fantastic straight to the kids with balloons, treat bags and explained about the kids treats. They really enjoyed the little extras

Cons:

It was a great stay, theres work being done in certain areas but didnt massively impact us

2026-08-23 via Nuitee
J
Jessie Xinying couple hk
8
2026-08-23 via Nuitee
A
Anna family_with_children sg
6
great location but dont expect too much from the property
Pros:

very dim, small room, great location though... and the entry , elevators etc were very untidy bordering on dirty

Cons:

small room, and lobby not clean including the carpet / mats at the lobby

2026-08-21 via Nuitee
C
Christine couple gb
8
Enjoyed it. Would stay again.,
Pros:

Central. Spacious room and clean

Cons:

Could do with better sound proofing.

2026-08-21 via Nuitee
M
Monica solo_traveller au
7
2026-08-20 via Nuitee
佩君 couple tw
8
2026-08-19 via Nuitee
R
Rosemary solo_traveller au
9
Pros:

A great central location

2026-08-18 via Nuitee
P
Paul solo_traveller au
8
2026-08-17 via Nuitee
C
Cédric solo_traveller ch
10
2026-08-15 via Nuitee
S
suhyoung solo_traveller kr
10
Pros:

직원들이 너무 친절해요.

Cons:

없습니다.

2026-08-14 via Nuitee
L
Laura family_with_children au
7
Decent option for a short stay
Pros:

Rooms were good, spacious and clean. Location is right in the heart of the CBD and close to shops and restaurants. Staff were super friendly and helpful!!

Cons:

Lifts were very slow due to building works and breakfast was very average even though it was relocated to a conference room whilst current restaurant is being renovated.

2026-08-13 via Nuitee
B
Brodie couple au
10
Friendly staff, great location, reasonably priced
Pros:

Location was fantastic and room was great!

2026-08-11 via Nuitee
M
Mikayla couple au
8
2026-08-10 via Nuitee
M
Mridul couple au
8
Occasionally stay worth for me.
Pros:

Location

Cons:

Parking charge 30$ per night. No corporate discount from Rio when staying at personal costs.

2026-08-10 via Nuitee
N
Nina family_with_children au
7
Pros:

Staff were lovely, rooms were clean and tidy.

Cons:

I knew this going in but there is no pool at this hotel. What I didn’t know was there were renovations going on. The hotel buffet breakfast felt limited and having breakfast in the conference rooms gave off a cramped feel. The air also felt stuffy without turning on the air cons

2026-08-10 via Nuitee
J
Joe couple au
10
2026-08-09 via Nuitee
A
Aiossa family_with_children au
8
It was really good
Pros:

The room was clean and nice size bathroom and the bed was very comfortable

2026-08-09 via Nuitee