Holiday Inn Perth City Centre by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (1974 reviews)
778- 788 Hay Street , Perth , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Comfortable Rooms
Cons:
Small Elevators
Chaotic Breakfast Setup
Room Smell

Categories

Cleanliness
8.35
Multiple reviews indicated rooms were clean and tidy, though some complaints about the room smell.
Service
9.05
Staff were frequently described as friendly and helpful, highlighting excellent customer service.
Location
9.25
Great location close to attractions, frequently mentioned positively in multiple reviews.
Room Quality
8.55
Rooms were noted as clean and comfortable, with mentions of upgrades.
Amenities
8.55
Standard amenities provided; however, the lack of a bar and swimming pool noted.
Value for Money
8.45
Value considered good, though some mentioned the pricing being high for certain nights.
Food and Beverage
8.65
Buffet breakfast received positive feedback, though some found it chaotic.
Overall Experience
8.75
Generally very positive experiences noted across reviews, with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:41

Property Description

Explore the Vibrant City

Holiday Inn Perth City Centre is strategically located in the heart of Perth CBD, making it the perfect base for exploring the city's key attractions. With easy access to the free city bus stop and proximity to the train station and airport, your adventures in Perth start right at our doorstep.

Modern Facilities and Services

Enjoy a comfortable stay with our range of modern facilities and services. From the Kids Stay & Eat Free program to the Ivy & Jack Restaurant, 24-hour business center, concierge services, and access to a nearby fitness center, we ensure your needs are well taken care of during your stay.

Comfortable Accommodation

Relax in our air-conditioned rooms equipped with amenities such as a flat-screen TV, iPod docking station, and tea/coffee making facilities. The private bathroom with free toiletries adds a touch of luxury to your stay at Holiday Inn Perth City Centre.

Book now to experience the perfect blend of comfort and convenience at Holiday Inn Perth City Centre.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that this property requires full accommodation payment on arrival and a credit card authorization to cover any incidental charges. The property will pre-authorize your credit card upon booking to validate sufficient funds for your reservation.

Room and breakfast rates are inclusive for all adults on the booking. Children's breakfast are at an additional cost.

Valet parking is available at a cost of AUD 45 per day, subject to availability, and cannot be pre-booked. Self-parking options are available nearby at a cost of AUD 30 and must be organised through the concierge on arrival.

Children under 12 years eat free when ordering from the Kid's Menu and are accompanied by at least 1 adult ordering a main meal from the regular menu.

Our elevators are currently being upgraded to enhance your comfort and experience.
Works will continue until Early 2027, taking place Monday to Friday, 9:00am-5:00pm.
While some noise may occur, we’ll do our best to minimise any disruption.
Thank you for your patience as we enhance our facilities and your future experience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

8.7
Based on 1974 reviews
Cleanliness: 8.35
Service: 9.05
Location: 9.25
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.65
Overall Experience: 8.75
C
Caitlyn • couple • au
10
The staff were very warm and welcoming and extremely helpful even with giving me directions
Pros:

The friendly staff

2026-09-16 • via Nuitee
J
Josephine • solo_traveller • au
9
We enjoyed our stay at Holiday Inn. Great location. Would highly recommend to anyone wanting to stay in the Perth CBD.
Pros:

Great location in the CBD. Close to the main shopping area and the train station.
Also close to a good variety of restaurants.
Staff were very friendly and happy to help out with any requests. We opted for valet parking which was very useful and a great time saver in regards to not having to find other parking options for our hire car..
The hotel rooms were spacious and clean and the bed was very comfortable.

Cons:

The Hotel restaurant was under renovation so there was a pop-up restaurant. There were no menus at the reception area so that we could see the meal options before we went up to the pop-up restaurant.. on the night we visited there weren’t that many options that we were interested in.

2026-09-16 • via Nuitee
B
Brian • solo_traveller • au
10
Pros:

Easy to access,clean, friendly

Cons:

Nothing

2026-09-07 • via Nuitee
M
Mark • extended_group • au
4
Not sure the hotel should be open when there's so much renovation going on,
Pros:

close to where we had to be for a wedding, breakfast was ok although the pepper mill fell apart in my hands for some reason covering me in pepper corns

Cons:

Waiting for the lift there was a line almost going out the main entrance sometimes and the lift was very small, and quite noisy at night was there work going on at night? don't think it was worth over $600 for one night

2026-09-06 • via Nuitee
A
Andrew • solo_traveller • au
7
2026-09-04 • via Nuitee
K
KAREN • solo_traveller • au
9
Fantastic central location
Pros:

Spacious room, nice bathroom. Fantastic location, so convenient for train from airport & easy to get around.

2026-09-04 • via Nuitee
M
Michael • solo_traveller • au
8
Cons:

Only 1 lift operational. Spend lots of time waiting. And when lift did arrive it was full of people.

2026-09-02 • via Nuitee
A
Andrew • solo_traveller • au
6
Pros:

Service rooms and breakfast

Cons:

The fact the restaurant was closed and we weren't told when booking, also found it inconvenient that only one lift was operational with long wait times

2026-08-31 • via Nuitee
H
Halima • solo_traveller • au
1
2026-08-31 • via Nuitee
M
Meares • solo_traveller • au
10
Pros:

Great location , great staff so friendly and helpful, very clean, great breakfast will definitely be back

2026-08-30 • via Nuitee
T
Tansy • couple • au
4
Pros:

Really simple but easy

Cons:

Mouldy and lifts were slow

2026-08-29 • via Nuitee
T
Tan • family_with_children • sg
10
Pros:

The hotel is family friendly and the location is good. Tours pick up from the hotel, and public transport is near. Staff are friendly, and the restaurant's food is brilliant as well. Room is spacious, clean and overall comfortable.

2026-08-26 • via Nuitee
P
Philippe HUGON • solo_traveller • fr
6
Bien mais pas quand on tombe en période de maintenance !
Pros:

L'emplacement est parfais.
Les chambres sont calmes, spacieuses et l'on y dort parfaitement bien.
Très bon petit déjeuner.
Personnel accueillant

Cons:

Le restaurant était en travaux, donc non fonctionnel.
Idem pour les ascenseurs en maintenance, donc 1 seul ascenseur fonctionnait sur les 3 et vu le nombre de chambres, on a été obligé de prendre régulièrement l'escalier suite à une attente trop longue !
Salle du petit déjeuner vite pleine car trop petite.

2026-08-26 • via Nuitee
S
Stephanie • family_with_children • au
9
Fantastic, family friendly stay. Kids loved it!
Pros:

The way the kids were treat! They felt like royalty so many little extras. The lady at reception was fantastic straight to the kids with balloons, treat bags and explained about the kids treats. They really enjoyed the little extras

Cons:

It was a great stay, theres work being done in certain areas but didnt massively impact us

2026-08-23 • via Nuitee
J
Jessie Xinying • couple • hk
8
2026-08-23 • via Nuitee
C
Christine • couple • gb
8
Enjoyed it. Would stay again.,
Pros:

Central. Spacious room and clean

Cons:

Could do with better sound proofing.

2026-08-21 • via Nuitee
A
Anna • family_with_children • sg
6
great location but dont expect too much from the property
Pros:

very dim, small room, great location though... and the entry , elevators etc were very untidy bordering on dirty

Cons:

small room, and lobby not clean including the carpet / mats at the lobby

2026-08-21 • via Nuitee
M
Monica • solo_traveller • au
7
2026-08-20 • via Nuitee
佩君 • couple • tw
8
2026-08-19 • via Nuitee
R
Rosemary • solo_traveller • au
9
Pros:

A great central location

2026-08-18 • via Nuitee