Holiday Inn Hotel & Suites Raleigh / Cary by IHG

Hotels
•
IHG
8.4 (370 reviews)
5630 Dillard Drive, Cary, North Carolina, 27518 , Cary , US
+1 919-851-1220

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Fitness facilities
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Clean and comfortable stay
Friendly and helpful staff
Good breakfast options
Cons:
Pillows too soft
Pool was reported closed
Some dated facilities

Categories

Cleanliness
8.48
Cleanliness was generally praised, but some mentions of dated facilities.
Service
8.75
Service received multiple compliments for friendliness and helpfulness.
Location
8.69
Positive notes regarding the convenience of the location near amenities.
Room Quality
8.14
Rooms were clean and comfortable but some concerns about pillow softness.
Amenities
7.97
Amenities were mentioned positively, but the pool closure was a downside.
Value for Money
8.33
Guests felt they received good value, especially for family stays.
Food and Beverage
8.48
Breakfast was frequently noted as a highlight by guests.
Overall Experience
8.35
Overall stays were positive, with some noted issues but high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:59

Property Description

Experience comfort and convenience at the Holiday Inn Hotel & Suites Raleigh/Cary, where modern amenities meet exceptional service.

Recreational Facilities
Unwind in our inviting indoor pool or energize yourself in our fully equipped fitness center. Whether you're here for business or leisure, our top-notch recreation options promise a refreshing stay.

Dining Delights
Savor delicious meals at Cafe Sage, offering a delightful bar/lounge atmosphere. Enjoy our buffet breakfast to kick-start your day, or opt for the convenience of room service during limited hours.

Business Ready
Hosting an event? Our impressive 1200 square feet of versatile conference space is perfect for meetings and gatherings. Take advantage of our 24-hour business center and free parking to enhance your stay.

Don't miss the chance to experience all that we have to offer; book your stay today!

Important information:

  • Pool access available from 10 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.4
Based on 370 reviews
Cleanliness: 8.48
Service: 8.75
Location: 8.69
Room Quality: 8.14
Amenities: 7.97
Value for Money: 8.33
Food and Beverage: 8.48
Overall Experience: 8.35
C
Carol • solo_traveller • us
10
Pros:

Great location close to good restaurants

2026-07-23 • via Nuitee
V
Viorica • solo_traveller • us
10
2026-07-18 • via Nuitee
J
Jean • solo_traveller • us
8
2026-07-14 • via Nuitee
D
Daryl • solo_traveller • us
1
2026-07-13 • via Nuitee
K
Kovacs • solo_traveller • us
10
Pros:

Staff was very friendly and helpful. Great breakfast that we could take on the go when needed.

Cons:

Nothing

2026-07-13 • via Nuitee
D
Daryl • solo_traveller • us
1
The worst stay I ever had. From checking in to the pillows, to dirty towels.
Pros:

Location was convenient.

2026-07-13 • via Nuitee
C
Carter • solo_traveller • us
10
2026-07-13 • via Nuitee
D
Derrick • family_with_children • us
10
2026-07-09 • via Nuitee
D
Derrick • family_with_children • us
10
2026-07-09 • via Nuitee
C
Celene • couple • us
10
The pool the room the space of the room was so refreshing. I’ll definitely come back thank you.
Pros:

Very clean & relaxing

Cons:

Everything was perfect

2026-06-29 • via Nuitee
E
Elkodsi • couple • us
1
2026-06-28 • via Nuitee
S
Shrutidhar • family_with_children • us
9
A good stay
Pros:

Staff were exceptionally good, Gym was good

Cons:

Swimming pool was not clean, toilets did not have exhaust fan which was inconvenient

2026-06-27 • via Nuitee
A
ashley • couple • us
10
Loved it
Pros:

Great rooms . Love how the “living room” separate from bedroom

Cons:

Wish the price was more affordable

2026-06-25 • via Nuitee
N
Nick • couple • us
10
2026-06-23 • via Nuitee
S
Shrutidhar • extended_group • us
8
Overall it was a very good experience, all the downsides were compensated by excellent staff
Pros:

Staff are super stars, Gum is great

Cons:

Swimming pool was not clean
Bathrooms do not have exhaust fans, causing discomfort if the room is shared

2026-06-22 • via Nuitee
C
Charis • solo_traveller • us
4
Pros:

pool was clean

Cons:

was given a room that wasn't clean yet. had to go get another room. breakfast was old and missing a lot of options. nobody around to provide any kind of service or assistance. at checkout nobody was to be found

2026-06-21 • via Nuitee
B
Brian • family_with_children • us
9
2026-06-20 • via Nuitee
A
Auto • couple • us
10
Great place clean and awesome people
Pros:

Everything

Cons:

Nothing

2026-06-16 • via Nuitee
P
Patsy • solo_traveller • us
3
My stay was uncomfortable a restless night was had because of the inconveniences
Pros:

The manager was very attentive and helpful

Cons:

The air did not work in the room and the toilet stopped up

2026-06-16 • via Nuitee
A
Alfredo • family_with_children • us
8
Pros:

Front desk girl was exceptional very nice with great attention

Cons:

So far on my opinion the only down for this hotel is the old carpet on the room if they would get rid of that and replace with wood or tile that will make it just great!!

2026-06-13 • via Nuitee