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Convenient Location
Located just a short walk from public transport links to Venice's main attractions, Belstay Venezia Mestre is the perfect base for exploring the city.
Modern Amenities
Enjoy the convenience of a flat-screen TV and Wi-Fi throughout the hotel, along with a shuttle service to Mestre Station for easy travel connections.
Comfort and Convenience
With secure parking, a fitness room, and well-lit meeting rooms, Belstay Venezia Mestre ensures a comfortable stay for both leisure and business travelers.
Experience the charm of traditional Venetian cuisine at the hotel's restaurant, adding a delicious touch to your memorable stay.
Book your stay at Belstay Venezia Mestre now and immerse yourself in the beauty of Venice.
Free shuttle from/to Mestre Train Station runs daily at scheduled time (07:00-09:30 and 17:30-20:30). If you require this service, please contact the property in advance for more information. You can use the Special Requests box when booking or contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Clean.
There is a lady named Monica, who I understood is the manager, although I would not have guessed this based on the way she treats guests. Her attitude is extremely unpleasant, with no smile or basic warmth, which is particularly inappropriate in a region where tourism is such an important part of the business.
We asked to have our costume ironed, but when we tried to use the iron in the designated room, we discovered that the electrical outlet was not working — in fact, none of the outlets in the room were working. The cleaning lady kindly told us to take the iron to our room, especially given that I had an urgent meeting and very limited time.
However, Monica then called us in the room, yelling at us and demanding that we bring the iron downstairs because it was a “danger”. According to her, the only option was to wait an hour for an electrician to come and fix the outlet. The way she handled the situation was completely unacceptable and unnecessarily aggressive.
On top of that, she does not seem to understand English properly and repeatedly gives answers without actually understanding what the guest is asking. This makes communication extremely frustrating and leads to completely unnecessary situations.
ALL THE OTHER STAFF WERE REALLY NICE, KIND AND HELPFUL, except for her. Unfortunately, one person with such an attitude can seriously affect the entire guest experience. Her behaviour was simply disgusting and completely inappropriate for someone dealing directly with tourists and guests.
Everything
Great customer service , restaurant , modern rooms and very clean
Front desk very helpful
Nothing
Everything was perfect
Very well everything.
A little worry about the distance from the city center.
Hôtel récent et moderne
ubicación
Hôtel très sympa avec sa piscine et les chambres climatisées. Un vrai plus avec un bus qui vous emmène à la gare de Mestre en direction de Venise. Le petit déjeuner à volonté est suffisant en variété ! Personnel accueillant et professionnel !
L'emplacement, la serviabilité du personnel
Néant
De ruimte
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