Don Pelayo Pacific Beach

Hotels
8.5 (2800 reviews)
Avenida del Mar 1111 , Mazatlán , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food options
Cons:
Cleanliness issues
Room noise
Wi-Fi problems

Categories

Cleanliness
7.58
Some reviews indicate issues with cleanliness of the rooms and amenities.
Service
9.55
Multiple reviews highlight excellent staff interactions and service.
Location
9.09
Many guests praised the location for its convenience and proximity to attractions.
Room Quality
7.54
There are complaints about room conditions, including noise and lack of amenities.
Amenities
8.07
Some amenities received praise, but issues like Wi-Fi hindered overall satisfaction.
Value for Money
8.53
The pricing was regarded as reasonable given the overall experience.
Food and Beverage
9.08
Food services and breakfast options received very positive feedback.
Overall Experience
8.55
General sentiment indicated satisfaction with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:30

Property Description

Breathtaking Ocean Views
Located in Mazatlan, Mexico, the Don Pelayo Pacific Beach hotel offers stunning views of the Pacific Ocean.

Exciting Amenities
Enjoy the outdoor pool with two thrilling slides, relax in the hot tub, or have fun in the games room.

Delicious Dining Options
Indulge in fresh seafood and authentic Mexican cuisine at the on-site restaurant.

Experience the beauty of Mazatlan at Don Pelayo Pacific Beach. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Group policy will apply for reservations of 6 rooms or more. Promotional rates do not apply for groups.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MZT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.5
Based on 2800 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
R
Rodríguez • solo_traveller • mx
7
Pros:

Ubicación

Cons:

Pésimo servicio en el restaurante
Bien lento pero demás lento

2026-07-17 • via Nuitee
V
victor daniel • solo_traveller • us
10
Pros:

Super segunda vez que vengo al pelayo

2026-07-17 • via Nuitee
A
Anasol Galan • solo_traveller • mx
10
Pros:

La limpieza de la habitación la ubicacion la vista lo amable de su personal

Cons:

El area de alberca no es muy grande

2026-07-16 • via Nuitee
M
Margarita • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Que no agarro nunca el internet

2026-07-14 • via Nuitee
G
Gamaliel • family_with_children • mx
9
Pros:

ubicación

Cons:

al albercas se veian sucias y el aire acondicionado no estaba bien calibrado

2026-07-14 • via Nuitee
R
Rafaela • solo_traveller • mx
9
Pros:

Excelente ubicación

Cons:

No pudimos disfrutar de las mesas de billar porque porque abren a las 2 pm ...el chek out debieran de ponerlo para más tarde, mínimo a las 12 pm.

2026-07-13 • via Nuitee
L
Leonel • couple • us
10
Very friendly and helpful staff
Pros:

Good location and excellent staff

Cons:

Room Needed a little bit more cleaning

2026-07-12 • via Nuitee
S
Sicairos • solo_traveller • mx
10
2026-07-11 • via Nuitee
I
Icela • solo_traveller • mx
9
Pros:

La vista al mar. Pero disfrute las instalaciones, la alberca, bar, restaurante y la habitación. Muy agradable todo.

Cons:

Un mesero llevo servicio a la habitación y se quedo con el cambio, solo dijo "así esta bien"
Yo pagué por el servicio y no me parece correcto su actuar 🤷

2026-07-09 • via Nuitee
V
Victor • family_with_children • us
9
Definitely hope to be back.
Pros:

Breakfast and location were incredible.

Cons:

All my needs were beyond met during my brief stay. Especially the accommodation of early room access and the addition of a guest.

2026-07-09 • via Nuitee
A
Astengo • family_with_children • mx
9
Buena ubicación muy buen servicio
Pros:

Ubicación

2026-07-08 • via Nuitee
R
Rafael • solo_traveller • mx
9
Recomendación
Pros:

La ubicación del hotel, y buena atención

Cons:

La ducha no estaba bien diseñada y por lo mismo salpicaba el piso del baño

2026-07-08 • via Nuitee
M
Marco A • extended_group • us
8
Pros:

La ubicación

Cons:

Las camas

2026-07-08 • via Nuitee
E
Esther • couple • us
7
2026-07-07 • via Nuitee
N
Nadia Alejandra • solo_traveller • mx
7
2026-07-05 • via Nuitee
A
Andrea Berenice • solo_traveller • mx
8
2026-07-05 • via Nuitee
G
Garcia • solo_traveller • mx
9
Pros:

La ubi y el precio

2026-07-03 • via Nuitee
R
Rodriguez • solo_traveller • mx
10
Pros:

La vista y la alberca

Cons:

El precio sobre las bebidas de alcohol o preparadas muy elevado

2026-06-30 • via Nuitee
B
Buell • couple • us
1
Horrible
Pros:

The location

Cons:

As soon as we got to the hotel, the staff was very unfriendly. We asked for them to bring our bags up to our room. They left it downstairs for about an hour by the time we got our bags my wife’s curling iron and straightener was missing. be aware they will still From your bags. Do not leave it with the staff.

2026-06-30 • via Nuitee
M
Maria Esther • family_with_children • mx
10
Maravilloso
Pros:

Es un hotel céntrico y buen hotel desde instalaciones has el personal

Cons:

Nada que opinar a esta pregunta

2026-06-30 • via Nuitee