Hilton London Metropole

Hotels
•
Hilton Hotels & Resorts
9 (13082 reviews)
225 Edgware Road , London , gb
+442074024141

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Variety of amenities
Cons:
Inconsistent cleanliness
Aged furniture in some rooms

Categories

Cleanliness
8.25
Some reviews indicated issues with cleaning quality, including hair found in the bathroom and inconsistent cleaning service.
Service
9.25
Multiple reviews praised the friendly and helpful nature of staff, especially during busy times.
Location
9.25
Guests consistently highlighted the convenient location near transport options and attractions.
Room Quality
8.75
Rooms were noted for comfort and good maintenance, but had some mentions of aging furniture.
Amenities
9.25
The hotel offers a wide array of amenities that guests found appealing.
Value for Money
8.75
Guests expressed that the value matched the quality, although some thought it was a bit pricey.
Food and Beverage
9.25
Breakfast received high praise for variety and quality.
Overall Experience
9.25
Overall, guests reported a very positive experience, making this hotel a preferred choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Luxurious Executive Lounge
Indulge in the exclusive executive lounge at Hilton London Metropole, offering a sophisticated and upscale environment for your comfort and relaxation.

Prime Location
Conveniently situated just a short 15-minute walk from the vibrant Oxford Street and a mere 600 meters from Paddington Station, Hilton London Metropole provides easy access to London's top attractions.

Modern Amenities
Enjoy modern comforts in every room, including LCD TVs with wireless internet, private bathrooms with premium toiletries, tea/coffee making facilities, and refreshing air conditioning.

Experience the epitome of luxury and convenience at Hilton London Metropole. Book your stay now for an unforgettable London getaway.

Important information:

Please note that payment must be from the original card, and the cardholder must be present.

Please note that the property is currently undergoing a refurbishment. The hotel entrance is temporarily located on Harbet Road.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 13082 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
L
Leon • family_with_children • il
9
2026-07-04 • via Nuitee
D
Desanov • extended_group • mt
9
2026-07-04 • via Nuitee
O
Omar • family_with_children • sa
6
2026-07-04 • via Nuitee
S
Sophia • solo_traveller • lu
6
I recommend this hotel to families but not for business travel.
Pros:

Location, bed, cleanliness , breakfast

Cons:

Very noisy everywhere. I had a room in a silent corridor on 18th floor but I heard so much from people slamming doors, walking and talking in the corridor, also the traffic from the outside came through.
Breakfast was nice but it’s also in a very noisy restaurant.

Lightning was also not well thought through. If you are a person who put on makeup you will struggle

2026-07-04 • via Nuitee
A
Ali Alkali • extended_group • ng
6
I didn't enjoy it because of delay checking in as requested
Pros:

The location is excellent, the room is large and I am used to staying in the hotel, for the last 25 years

Cons:

Cleanliness is declining, waiting time to get room is longer, the attitude of staff is changing

2026-07-04 • via Nuitee
S
Sadiq • couple • ng
7
Well I really enjoyed my stay there
Pros:

Is connected to all popular places

Cons:

A little bit noisy and some how crowded

2026-07-04 • via Nuitee
S
SIU LING • couple • hk
8
Pros:

Bed comfortable
Spacious

Cons:

Bathroom design
Sink leakage wet the tower below

2026-07-04 • via Nuitee
R
Robert • solo_traveller • hu
9
2026-07-04 • via Nuitee
P
Palo • family_with_children • it
8
2026-07-04 • via Nuitee
B
Bala • solo_traveller • ng
9
Memorable
Pros:

Location is excellent

Cons:

All good

2026-07-03 • via Nuitee
J
Jiannis • solo_traveller • gr
8
2026-07-03 • via Nuitee
J
Jonas • extended_group • se
10
Pros:

The location turned out to be one of the biggest advantages of the stay

2026-07-03 • via Nuitee
Özlem • family_with_children • tr
10
2026-07-03 • via Nuitee
C
Christine • extended_group • us
9
We were a victim of a housing scam and the Hilton “rescued” us for the last two nights in London. We felt safe and welco
Pros:

Location, clean, comfortable and air conditioned

Cons:

Cost, wish it was a less

2026-07-03 • via Nuitee
J
Jack • solo_traveller • gb
9
My room had an exceptional view and ii was comfortable throughout.
Pros:

Lots of choice at breakfast

2026-07-03 • via Nuitee
H
Hanna • couple • ee
10
Pros:

Everything appeared organized and well managed throughout my stay

2026-07-03 • via Nuitee
C
Cristina • couple • ro
10
Pros:

The room had enough space for everything I needed and never felt cramped. It was comfortable to spend time there.

2026-07-03 • via Nuitee
N
Nikola • solo_traveller • gb
10
Pros:

The atmosphere stayed calm no matter what time of day it was. That consistency helped make the stay more relaxing

2026-07-03 • via Nuitee
J
Julien • family_with_children • fr
10
Pros:

The bathroom was clean and everything worked properly during the entire visit. It felt properly maintained

2026-07-03 • via Nuitee
M
Magdalena • solo_traveller • pl
10
Pros:

The room felt welcoming every time I returned. It quickly became one of the most enjoyable parts of the trip

2026-07-03 • via Nuitee