Hilton London Metropole

So good muneeb good five start he helped me with internet connection

Extremely excellent service

I arrived at 18:15, expecting to enjoy the exec lounge from 18:00 - 20:00 as on many previous occasions. At 18:55, the staff began closing up the bar and food.

When I challenged the lounge manager about what was going on, he was quite dismissive and said 'the hours have changed - have you not read the signs, it is clearly displayed'

Apparently, the Metropole management have decided to move the exec lounge hours from 18:00 - 18:00 to 17:00 - 19:00.

That may work for the guests who are on vacation, however if you work in the City until 18:00 and then need to travel to Edgware Rd on the elderly Bakerloo line, you will get to enjoy 30 minutes of exec lounge hospitality.

Under the old regime, Gabriele would come round just prior to 20:00 and invite the guests to top-up as required prior to closing the bar.

There was no such courtesy from the duty manager on Thursday 28/05.

Checking out of the Metropole is always a frustrating experience, I travel weekly for business and get frustrated at the dim-witted tourists who cause queues at he check-out desks.

I raised the issue of the exec lounge hours at check-out, the desk team could not have been less interested.

I will not be staying at the Hilton Metropole going forward. The Hilton Paddington is five minutes walk along Praed St and is frankly a nicer hotel with classical architecture and an excellent exec lounge that is open from 18:00 - 20:00 ( which works for the business traveller).

Bye-bye Hilton Metropole, you have lost a frequent guest.

Hello Hilton Paddington, I enjoyed every moment of my recent stay.

recently stayed at the hotel during a business trip to London and had a wonderful experience.

I would especially like to recognize two team members who made my stay even more enjoyable. Ravi at check-in was exceptionally welcoming, professional, and helpful from the moment I arrived. His warm attitude immediately made me feel at home.

I would also like to thank Lilijana from the breakfast service. She always greeted guests with a smile and was incredibly attentive, friendly, and accommodating every morning. Her positive energy truly stood out.

Thank you to the entire team for the excellent guest service. It’s people like Ravi and Lilijana who make a hotel stay memorable. I would be happy to stay here again.

Le petit déjeuner

Wat ons vooral erg beviel was het uitgebreide ontbijt. Er was volop keuze, waardoor er voor iedereen wel iets lekkers te vinden was. Daarnaast beschikt het hotel over een mooie en goed uitgeruste fitnesruimte waar ik goed gebruik van hem gemaakt Ook de ligging is ideaal: het hotel ligt dicht bij een metrostation, waardoor je gemakkelijk de stad kunt verkennen en snel op verschillende locaties bent.

shared spaces also stayed quiet and well kept, which made the whole hotel feel consistently managed

La combinazione di notti tranquille e un letto comodo ha reso il soggiorno decisamente migliore della media, almeno per me

room gave the impression of being properly maintained rather than just quickly cleaned

I liked how quickly staying here became routine instead of something I had to constantly think about. That usually says something positive.

camere pulite

La localisation, le confort général, le petit déjeuner excellent, lits très confortable, draps et serviettes très propres, bonne isolation phonique

الاثاث جديد ولكن الغرف بعيده لان المبنى كذا مبنى لسوء الخظ غرفتنا في المبنى الاخير يعني بعيد

place felt safe and easy to settle into, which makes a bigger difference than people sometimes realize

Das Zimmer bot genug Privatsphäre, sodass ich abends richtig abschalten konnte

Beğendiğim fazla bir özelliği olmadı sadece oda temizliği diyebilirim

whole stay had a dependable rhythm to it, which made the trip less tiring overall. Consistency matters a lot

La chambre est restée à une température agréable tout au long du séjour, ce qui a grandement contribué à la qualité du sommeil