Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury

Hotels
•
Hilton Hotels & Resorts
7.9 (1433 reviews)
Puckrup , Gloucester , GB

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Beautiful grounds and good location
Good pool and golf facilities
Comfortable beds/rooms for many guests
Cons:
Restaurant food quality and pricing complaints
Some rooms dated, basic or noisy; needs revamp
Occasional understaffing and slow service in the restaurant/bar
Pool locker/token requires a pound which inconveniences some guests

Categories

Cleanliness
8.8
Multiple reviewers explicitly mention the hotel and pool area being clean and well presented.
Service
8.9
Staff are repeatedly described as lovely, friendly and helpful, though one review notes occasional understaffing in the bar/restaurant.
Location
9
Frequently praised: beautiful setting, convenient for travel and golf, good grounds and recommended location for short stays.
Room Quality
6.8
Mixed feedback: some rooms noted as spacious, cosy and upgraded, while others are described as dated, basic, breezy or noisy and in need of a revamp.
Amenities
8.4
Pool and golf facilities are highlighted positively and parking is appreciated; minor friction noted around pool locker tokens/coin requirement.
Value for Money
6.5
Perceived value is weakened by complaints about restaurant pricing (e.g. sides charged separately) and inconsistent food quality.
Food and Beverage
6.2
Mixed-to-negative: breakfast and some bar meals receive praise, but multiple reviewers reported poor restaurant meals, slow service and returned dishes.
Overall Experience
8.6
Overall stays are generally positive with many guests happy to return due to staff and grounds, though dining, room condition or noise affected some visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Accommodations
Experience vibrant and fresh colored rooms with modern amenities like plasma TVs and floor-to-ceiling windows offering stunning views of the golf course.

Championship Golf Course and Spa
Indulge in a round of golf at the 18-hole championship golf course or relax at the Schmoo Skincare Spa with a range of rejuvenating treatments.

Health and Wellness Facilities
Stay active at the LivingWell Health Club's gym, indoor pool, sauna, and steam room, ensuring a relaxing and rejuvenating stay.

Book your stay at the 4-star Hilton Puckrup Hall Hotel and embark on a memorable experience in the Cotswolds.

Important information:

Please note Half board packages include a set two course dinner menu
at Pets are charged at £30 per stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Location

Guest Reviews

7.9
Based on 1433 reviews
Cleanliness: 8.8
Service: 8.9
Location: 9
Room Quality: 6.8
Amenities: 8.4
Value for Money: 6.5
Food and Beverage: 6.2
Overall Experience: 8.6
O
Old Pitcher • couple • gb
10
2026-11-07 • via Nuitee
D
Dave • family_with_children • gb
10
Overall a lovely location, with good facilities and super friendly and helpful staff
Pros:

The staff were really great and went out of their way to make sure we were comfortable. They really made us feel special.

Cons:

The power points need to be upgraded to accommodate USB charging

2026-11-07 • via Nuitee
V
Victoria • couple • gb
8
Perfect stop for work, comfortable clean & facilities were just what I required for my stay
Pros:

Gym & pool

Cons:

N/A

2026-11-04 • via Nuitee
B
Biggins • solo_traveller • gb
10
2026-11-03 • via Nuitee
C
Chris • extended_group • gb
8
Lovely hotel and great staff
Pros:

Hotel was clean and well presented. The staff were lovely and helpful.
The room was nice and spacious with everything that was needed.
The pool area was reqlly nice and well kept.

Cons:

We ate at the restaurant when we stayed and although the food we ordered was nice, we were going to order steak (£36) till we were told that was just the steak, chips were extra and any other sides! That was somewhat of a step too far, sides being extras is fine, but not chips!
That really was the only detractor for us, with steaknat that price, Miller and Carter would be the preference.

2026-10-31 • via Nuitee
N
Nichola • couple • gb
7
Nice hotel, bedrooms dated - food and staff ok
Pros:

Liked the location, stayed here before.

Hotel well equipped good pool, lovely grounds

Cons:

We were in room 101 and we could hear the hand dryers going all day and night as the main bathrooms for the bar and restaurant were below us. We stayed for 4 nights so it was a problem. I was actually that fed up on the Saturday I put an out of order sign on One of the two hand dryers there were also hand towels.

The rooms are quite dated and there was a breeze through the windows.

I think they were understaffed as I cleared our table of plates and glasses on every occasion we ate or drank in the bar

2026-10-30 • via Nuitee
A
Alan • family_with_children • gb
10
Great for kids
2026-10-30 • via Nuitee
C
Caroline • family_with_children • gb
8
2026-10-27 • via Nuitee
M
Malgorzata • family_with_children • gb
9
2026-10-26 • via Nuitee
J
Justin • couple • gb
7
Ok hotel
Pros:

The grounds and comfortable beds

Cons:

Needs a revamp starting to look tired

2026-10-25 • via Nuitee
J
Jason • extended_group • gb
8
good
Pros:

staff very helpful

Cons:

rooms a bit basic

2026-10-21 • via Nuitee
M
Mani • couple • gb
2
2026-10-19 • via Nuitee
S
Simon • couple • gb
5
Not Lilly to stay again
Pros:

Nice location

Cons:

Very noisy women at 5 with lawnmower and grounds men

2026-10-16 • via Nuitee
T
Tara • couple • gb
10
Fabulous stay, can't wait to return.
Pros:

Great location for a one night stay (with dog) on way to visit family.
We were upgraded to a room in the Manor House which was a real treat.
Beautiful hotel and grounds.
Dog not allowed in reastaurant, which we happily agree with, so we had a meal in the bar and also had a fabulous breakfast there in the morning.

Cons:

A longer stay would have been better.
Nothing to dislike about our experience.
The bar seems to get busy with groups of golf players but this didn't put us off.

2026-10-15 • via Nuitee
U
Una • couple • gb
8
2026-10-14 • via Nuitee
V
Vass • couple • gb
10
Perfect stay!
Pros:

Everything was perfect for our one night stay at Hilton Puckrup. From free parking to check in and the lovely friendly staff all round. The pool was clean and lovely to have the beds and chairs to rest on. Our room was cosy and comfortable with a big bathroom which was great! The grounds around the property are beautiful and it was just what we needed for peace and a relaxing stay. Thought was put in to put us in a quieter room as this is a family hotel. Would definitely recommend and come again - next time with our dog! Thank you all very much!!

Cons:

There wasn’t much to we didn’t like!

2026-10-12 • via Nuitee
P
Philip • couple • gb
10
2026-10-11 • via Nuitee
D
Daniel • couple • gb
8
2026-10-11 • via Nuitee
A
Amanda • couple • gb
10
Wonderful getaway
Pros:

Lovely hotel in beautiful setting. The staff were fantastic, very helpful and friendly.

2026-10-10 • via Nuitee
H
Helen • couple • gb
5
Golf course great hotel average although staff were lovely.
Pros:

Our stay was to use the golf facilities which were 9great. The breakfast was good, the staff were very friendly.

Cons:

The food, apart from breakfast was terrible. We used the restaurant on our first night and we had to send one meal back the desserts were not great either. Our lunch order of soup was awful after a wait of 45 minutes we were served warm soup we left to eat somewhere else. After we complained they were very apologetic, but the few days away were to celebrate our wedding anniversaries as we were travelling with friends. Suggestion to tell guests about the pound needed for the lockers in the swimming pool or give free tokens as not many people carry cash these days.

2026-10-10 • via Nuitee