Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury

Hotels
•
Hilton Hotels & Resorts
7.9 (1497 reviews)
Puckrup , Gloucester , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful and attentive staff
Excellent breakfast with wide choices
Great location for golf and quiet stays
Family-friendly activities: kids playroom, lawn games
Easy parking and smooth check-in
High-quality golf facilities and service
Cons:
No air conditioning in rooms (multiple mentions)
Cleanliness issues in some rooms (dirty carpet, cobwebs, flies, toilet odors)
Some rooms tired/dated and in need of updates
Pool access limited due to external classes; guests felt hotel residents should have priority
Food and drinks perceived as overpriced; evening meal deal disappointing
Occasional noise (doors banging) and isolated maintenance issues (sockets tripping, non-working exhaust fan)

Categories

Cleanliness
5.5
Multiple reviewers reported cleanliness issues: dirty/old carpet, cobwebs with flies, a non-working toilet exhaust causing odors, and general tiredness in some rooms.
Service
9.6
Staff repeatedly praised as friendly, helpful and going above and beyond (specific mentions of excellent service for birthdays and standout team members).
Location
9.3
Location described as easy to find, lovely and quiet, great for golf and family activities — consistently highlighted as a strong point.
Room Quality
6.8
Mixed comments: family rooms and Manor House rooms described as tired, no air conditioning in rooms, occasional maintenance issues (sockets tripping, uncomfortable beds/pillows for some).
Amenities
8
Good range of family amenities (kids activities, playroom, lawn games, golf course) but drawbacks noted (no in-room A/C, pool access limited by external classes).
Value for Money
6
Several guests felt food/drink prices were high and a promoted meal deal was disappointing, indicating weaker value for money in dining.
Food and Beverage
9
Breakfast repeatedly described as superb with many choices; bar and restaurant food generally praised, though a few noted lukewarm items and pricing concerns.
Overall Experience
9
Overall stays described as relaxing and enjoyable with multiple recommendations and special occasions well handled, despite some room/cleanliness drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:44

Property Description

Luxurious Accommodations
Experience vibrant and fresh colored rooms with modern amenities like plasma TVs and floor-to-ceiling windows offering stunning views of the golf course.

Championship Golf Course and Spa
Indulge in a round of golf at the 18-hole championship golf course or relax at the Schmoo Skincare Spa with a range of rejuvenating treatments.

Health and Wellness Facilities
Stay active at the LivingWell Health Club's gym, indoor pool, sauna, and steam room, ensuring a relaxing and rejuvenating stay.

Book your stay at the 4-star Hilton Puckrup Hall Hotel and embark on a memorable experience in the Cotswolds.

Important information:

Please note Half board packages include a set two course dinner menu
at Pets are charged at £30 per stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Location

Guest Reviews

7.9
Based on 1497 reviews
Cleanliness: 5.5
Service: 9.6
Location: 9.3
Room Quality: 6.8
Amenities: 8
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9
G
Gillian • couple • gb
6
2026-07-25 • via Nuitee
R
Robert • couple • gb
8
Decent hotel with great staff. Rooms could
Pros:

Lovely and quiet location

Cons:

The Manor House rooms are quite tired and very dated. They could use an update. Additionally the sockets in our room tripped and we were left without power for a few hours.

2026-07-24 • via Nuitee
J
John Paul • solo_traveller • ie
7
Pros:

Very good buffet breakfast. Bar food was nice. Location was excellent.

Cons:

No air conditioning in any of the rooms. The pool was not available because of local classes, residents of the hotel should be given priority for its use.

2026-07-24 • via Nuitee
C
Claire • couple • gb
8
Great stay. Friendly staff, lovely location
Pros:

Breakfast was lovely, a few items were only luke warm, but was ok overall

Cons:

The hotel room doors were banging most of the night when people came back to their rooms.

2026-07-23 • via Nuitee
G
Gary • extended_group • gb
9
Needs better meal deal
Pros:

Beautiful luxury hotel

Cons:

The meal deal isn’t what I was expecting in the evening but excellent breakfast

2026-07-21 • via Nuitee
P
PaddySylvie • solo_traveller • fr
10
2026-07-21 • via Nuitee
J
Jules • couple • gb
8
2026-07-20 • via Nuitee
M
Matthias • family_with_children • de
8
2026-07-20 • via Nuitee
S
Sandra • couple • gb
9
Pros:

Spacious,, peaceful friendly staff and very professional

Cons:

Nothing not to like

2026-07-20 • via Nuitee
T
Tim • solo_traveller • gb
3
Pros:

Staff were friendly and dealt with the complaint well.

Cons:

Old decor, broken decor, bad state of repair and cleaniess in room. Poor menu choice for evening meal for anyone with dietary needs.

2026-07-20 • via Nuitee
L
Leanne • family_with_children • gb
8
Excellent location
Pros:

The location was great. Excellent gym/sauna/pool facilities. Lots to do nearby. Great nights sleep.

Cons:

Would have liked the breakfast included in price.

2026-07-20 • via Nuitee
A
Anuj • couple • in
10
2026-07-19 • via Nuitee
L
Lorraine • couple • gb
7
Pleasant , friendly staff
Pros:

Location cleanliness
Staff

Cons:

No air conditioning
Smell in bathroom

2026-07-19 • via Nuitee
S
steve • solo_traveller • gb
9
Great stay and facilties
Pros:

Location view from room over golf course.good bar lovely staff especially on reception.thought bedding was very high quality

Cons:

Nothing

2026-07-19 • via Nuitee
A
Anuj • couple • in
10
2026-07-19 • via Nuitee
M
Malgorzata • couple • gb
9
2026-07-18 • via Nuitee
F
Fraser • solo_traveller • gb
8
Pros:

Good location. Parking. Good facilities..staff excellent.

Cons:

No air con.+++

2026-07-18 • via Nuitee
C
Charlotte • family_with_children • gb
9
Will definitely come back, love the pool and they were in the process of building a mini golf course
Pros:

Great breakfast, loads of choice. The kids loved it.

2026-07-17 • via Nuitee
L
Luke • solo_traveller • gb
8
2026-07-17 • via Nuitee
R
Richard • couple • gb
6
2026-07-17 • via Nuitee