Hamilton Inn Birmingham-Bessemer

Hotels
7.8 (1116 reviews)
4910 Civic Lane , Bessemer , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Presence of bugs
Poor customer service from management

Categories

Cleanliness
6.26
Multiple reviews mentioned significant cleanliness issues, including bugs and dirty rooms.
Service
9.23
Positive sentiment regarding staff friendliness, although some experienced poor interactions.
Location
9.27
Consistently mentioned as a positive aspect of the hotel experience.
Room Quality
7.22
Some guests reported major issues like bed bugs and malfunctioning amenities.
Amenities
7.75
Amenities reported as average with some issues but generally acceptable.
Value for Money
8.21
Mixed opinions on value. Some found it reasonable for the price despite issues.
Food and Beverage
6.76
Limited breakfast options and cleanliness issues noted.
Overall Experience
7.73
Mixed reviews with some positive experiences overshadowed by notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:55

Property Description

Modern Amenities and Convenient Location

Located steps from the Bessemer Civic Center, the Hampton Inn Bessemer offers free Wi-Fi and a daily hot breakfast. Relax by the outdoor pool or stay active in the modern fitness center.

Comfort and Convenience

Indulge in in-room coffeemakers and Cloud Nine beds for a restful stay. The hotel is conveniently situated near the University of Alabama at Birmingham, Galleria Mall, and Tannehill Historical Park.

Nearby Attractions

Explore Alabama Adventure Amusement Park and discover a variety of dining and shopping options just a short drive away. Book your stay at the Hampton Inn Bessemer for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1116 reviews
Cleanliness: 6.26
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 6.76
Overall Experience: 7.73
J
Jewel • solo_traveller • us
10
2026-07-03 • via Nuitee
C
CARL • couple • us
8
Over all was please with my room and they had a good breakfast.
Pros:

Easy access

Cons:

Only 1 of the ice machines was working out of 4 floors

2026-06-29 • via Nuitee
K
Karen • couple • us
3
2026-06-29 • via Nuitee
C
Cathy • solo_traveller • us
7
2026-06-25 • via Nuitee
A
April • family_with_children • us
1
Paid for two rooms and did not stay. Found another hotel
Pros:

Location

Cons:

Smelled bad, room was not clean, toilet almost overflowed, brown stains in bed sheets, box springs brown and yellow, TV stand not clean, dirt on the floor.

2026-06-14 • via Nuitee
Y
Yajaira • solo_traveller • us
2
Uncomfortable bed
Pros:

How easy it was to check in and out

Cons:

Bed was very hard, floors were very sticky, room was not very clean, shower head did not work.

2026-06-07 • via Nuitee
R
Rhynes • couple • us
4
2026-06-01 • via Nuitee
R
Robert H. • solo_traveller • us
10
2026-05-17 • via Nuitee
R
Robert • solo_traveller • us
9
2026-05-11 • via Nuitee
C
Chris • family_with_children • us
1
nasty will never return and booking.com should not recommend this hotel
Pros:

no breakfast available. was told at checkin breakfast would be from 6 to 9 am went down at 640 and sign said kitchen closed and no breakfast

Cons:

no breakfast as promised blood stains on bed linen hair on floor

2026-05-04 • via Nuitee
C
Carly • extended_group • us
1
Pleasant staff but a very unpleasant room
Pros:

Easy location off the interstate, Jeffery was very helpful and kind at the front desk

Cons:

Very unsanitary room and bathroom

2026-04-20 • via Nuitee
A
Amanda • family_with_children • us
5
Cons:

Very poorly cleaned.

2026-04-20 • via Nuitee
L
Lee • couple • us
3
Needs improvement
Pros:

Well groomed

Cons:

The property was good

2026-04-16 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-04-08 • via Nuitee
T
Tahiyyah • family_with_children • us
10
2026-04-08 • via Nuitee
L
Linda • couple • us
2
Never again.
Pros:

Location

Cons:

Room 1: Tv didn’t work
Room 2: toilet was full of black bugs or chunks of something. When I flushed it, it almost overflowed. Water level wouldn’t recede. Staff offered me a plunger to fix it.
Room 3: ok

2026-04-02 • via Nuitee
A
Anesha • solo_traveller • us
10
2026-03-31 • via Nuitee
F
Francisco • couple • us
1
Pros:

The rooms not clean 405

2026-03-30 • via Nuitee
W
Wanda • couple • us
10
2026-03-29 • via Nuitee
J
Jaimese • family_with_children • us
10
Pros:

Room and staff

Cons:

The water was not hot for a shower room 209

2026-03-25 • via Nuitee