Hampton by Hilton Chihuahua

Hotels
Hampton Inn
8.3 (691 reviews)
Periferico de la Juventud 6100 Fraccionamiento Las Haciendas , Chihuahua , mx

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Elevator issues
Cleanliness concerns
Room maintenance needed

Categories

Cleanliness
7.69
Several mentions of cleanliness issues, including found items in bathrooms and poor maintenance.
Service
8.66
Generally friendly staff, though some reviews noted issues with reception service.
Location
9.2
Positive remarks about the hotel's convenient location near restaurants and malls.
Room Quality
7.65
Some complaints about outdated decor and uncomfortable beds.
Amenities
7.68
Issues with the elevator and amenities under repair.
Value for Money
8.64
Many guests found the overall experience to be a great value.
Food and Beverage
8.19
Breakfast received positive comments, though some dissatisfaction with options.
Overall Experience
8.66
Overall good experiences with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 00:56

Property Description

Modern Hotel with Convenient Amenities

Outdoor Pool and Gym: Enjoy a refreshing dip in the outdoor pool or keep up with your fitness routine at the on-site gym.

Spacious and Stylish Rooms: Relax in the comfort of spacious rooms and studios featuring cable TV, tea/coffee facilities, and modern décor.

Complimentary Services: Benefit from free transfers to the historic city center, a daily continental breakfast, and a shuttle service to local restaurants.

Experience convenience and comfort at Hampton by Hilton Chihuahua. Book now for a memorable stay!

Important information:

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 691 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.66
R
Ruben couple mx
6
CHIHUAHUA
Pros:

ME CAMBIARON DOS VECES DE HABITACION POR DETALLES DE LAS INSTALACIONES

Cons:

QUE SUPERVICEN ANTES SUS HABITACIONES

2026-06-18 via Nuitee
G
Graciela solo_traveller mx
8
Cons:

El desayuno es limitado en opciones

2026-06-17 via Nuitee
R
RENE extended_group mx
10
Pros:

la ubicacion
la limpieza
el estacionamiento
la atencion

2026-06-11 via Nuitee
I
Imelda solo_traveller mx
10
2026-06-04 via Nuitee
D
Daniel extended_group mx
9
Pros:

Sus escaleras para subir y bajar cosas por ahí

Cons:

El clima de la habitación

2026-06-03 via Nuitee
R
Reynaldo solo_traveller mx
5
Abuso en Tipo de Cambio
Pros:

La Ubicacion

Cons:

La Atención del Personal de Recepción, muy mala actitud muy Burlones y criticones, no pienso volver a hospedarme en ese hotel, no me gustó la Atención y abusaron con el Tipo de Cambio a la hora del pago casi a $20 pesos ni en Internet estaba así ese día 27 de mayo, abusaron

2026-06-02 via Nuitee
N
navarro solo_traveller mx
8
Pros:

Personal

Cons:

La calefacción no servía.

2026-06-01 via Nuitee
R
RAUL solo_traveller mx
9
2026-05-29 via Nuitee
L
Laura Jazmin family_with_children mx
2
pesima
Pros:

bien

Cons:

tardaron dos horas e ingresarme a la habitacion, lla cual estaba en mal estado, sucia, mal trato del personal
pesimo todo, no vuelvo a hospedarme ahi.

2026-05-29 via Nuitee
M
Maria couple ca
10
2026-05-28 via Nuitee
B
Brandon solo_traveller mx
8
Pros:

Hay descuento del 20% en todo el menú del Applebee's de al lado con servicio a la habitación incluido y sin costo adicional. La lavandería es accesible a todo huesped sin importar la hora. Maquina de hielo gratis en todos los pisos.

Cons:

Ya es necesario que los hoteles tengan smart TV en las habitaciones y acá no hay. Solo hay un elevador en todo el edificio.

2026-05-24 via Nuitee
B
Brenda Liliana solo_traveller mx
10
Pros:

Todo

Cons:

N-a

2026-05-14 via Nuitee
L
Luis Antonio couple mx
8
viaje para festejar a la Tia
Pros:

Buen desayuno, temperatura de los alimentos correcta y lugar limpio y comodo

Cons:

el café estaba frio y con poco sabor

2026-05-12 via Nuitee
P
Pilar solo_traveller mx
10
Un lugar donde me quedaría otra vez
Pros:

Las habitaciones son muy amplias, camas muy cómodas

Cons:

Poca luz al maquillarse

2026-05-12 via Nuitee
V
Viridiana extended_group mx
9
Buena
Pros:

Bueno

Cons:

Nos cambiaron de cuarto porque no servía el aire acondicionado, y nos comentaron que no había persona de mantenimiento.

2026-05-11 via Nuitee
M
Maria solo_traveller co
8
2026-05-06 via Nuitee
F
Ferenz Alejandro solo_traveller mx
10
2026-04-28 via Nuitee
G
Gonzalez solo_traveller cl
7
Pros:

El gimnasio

Cons:

La habitación olía raro.

2026-04-28 via Nuitee
G
Gonzalez couple mx
9
Agradable
Pros:

El espacio por se una suite. Quizá deban poner mas tipo de almohadas solo había 3 y éramos 2 personas en la suite.

Cons:

Habia una fuga de agua en el sello del baño y se tuvo que cambiar despues de varios intentos.

2026-04-27 via Nuitee
J
Javier solo_traveller mx
10
2026-04-27 via Nuitee