Hampton by Hilton Chihuahua

Hotels
•
Hampton Inn
8.3 (728 reviews)
Periferico de la Juventud 6100 Fraccionamiento Las Haciendas , Chihuahua , MX

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Elevator issues
Cleanliness concerns
Room maintenance needed

Categories

Cleanliness
7.69
Several mentions of cleanliness issues, including found items in bathrooms and poor maintenance.
Service
8.66
Generally friendly staff, though some reviews noted issues with reception service.
Location
9.2
Positive remarks about the hotel's convenient location near restaurants and malls.
Room Quality
7.65
Some complaints about outdated decor and uncomfortable beds.
Amenities
7.68
Issues with the elevator and amenities under repair.
Value for Money
8.64
Many guests found the overall experience to be a great value.
Food and Beverage
8.19
Breakfast received positive comments, though some dissatisfaction with options.
Overall Experience
8.66
Overall good experiences with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 00:56

Property Description

Modern Hotel with Convenient Amenities

Outdoor Pool and Gym: Enjoy a refreshing dip in the outdoor pool or keep up with your fitness routine at the on-site gym.

Spacious and Stylish Rooms: Relax in the comfort of spacious rooms and studios featuring cable TV, tea/coffee facilities, and modern décor.

Complimentary Services: Benefit from free transfers to the historic city center, a daily continental breakfast, and a shuttle service to local restaurants.

Experience convenience and comfort at Hampton by Hilton Chihuahua. Book now for a memorable stay!

Important information:

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUU

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 728 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.66
M
Marcos AARON • solo_traveller • mx
10
2026-10-14 • via Nuitee
N
Naira • extended_group • mx
4
Hotel is in a very good location and they even have promotions with the surrounding restaurants, but facilities are very
Pros:

It was very centric

Cons:

It was very outdated

2026-10-07 • via Nuitee
F
Franco • solo_traveller • co
6
Cons:

No me gustó que me cancelaron la reserva de la primera noche aun cuando habia notificado que llegaba retrasada.
Tampoco me gustó que el aire acondicionado hace mucho ruido.

2026-09-15 • via Nuitee
N
NICOLAS • family_with_children • mx
10
Pros:

El desayuno es bueno, el servicio de café y hiele excelente, muy cómodo y el personal muy atento!

2026-09-15 • via Nuitee
F
Fernando • couple • us
4
Disappointed, won’t stay there again.
Pros:

Staff were nice and did what they could to accommodate

Cons:

I used to like Hampton Inns because they always had good beddings , pillows, quilts. That’s no longer true. The pillow are cheap. The air conditioning was old and load. The ice machine didn’t work or there was never ice available. The towels were hard.
There was a couple times were gone from the room all day and the room hadn’t been clean. I will say it was eventually cleaned.

2026-09-10 • via Nuitee
A
Alexander • couple • us
10
Excellent location as a base to explore Chihuahua with friendly as well as sincerely helpful staff!
Pros:

Close to many stores and restaurants!
Very warm and helpful staff who wanted me to enjoy my experience in Chihuahua!

2026-09-09 • via Nuitee
O
ovi ortega • solo_traveller • mx
3
Sin comentarios
Pros:

El hotel no cumplio mis expecativas de comfort, la habitacion olia a vieja, el internet no llegaba a la habitacion, el colchon de la cama era mas grande que la base, el desayuno deja mucho que desear

Cons:

la habitacion, olia a vieja, el internet no llegaba a la habitacion, el colchon de la cama era mas grande que la base, el desayuno deja mucho que desear

2026-08-31 • via Nuitee
G
Gomez • solo_traveller • mx
9
2026-08-30 • via Nuitee
D
Daniel • family_with_children • mx
9
Cama cómodas
Cons:

El baño no tiene extractor de olores y estaba goteando

2026-08-30 • via Nuitee
L
Larry • couple • ca
9
2026-08-21 • via Nuitee
L
Luis • couple • mx
9
2026-08-20 • via Nuitee
V
Valerie • solo_traveller • gb
9
A very enjoyable stay. Would stat again.
Pros:

Great to have a kitchenette; comfy bed; good Internet connection and nice hot shower. Enjoyed the pool, and breakfast was quite good.

Cons:

A little ‘tired’; would have liked a few kitchen items. The bike in the gym needs upgrading.

2026-08-15 • via Nuitee
A
Aguilera Urteaga • family_with_children • us
4
It served the purpose for a less expensive option, but due to inconveniences definitely no return.
Pros:

Location was great and the reason for choosing to stay there, along with a good deal price wise.

Cons:

We had an electrical short circuit that cut off the power in the whole room. They fixed it. But was inconvenient. Light in the bathroom not working, only at the mirror. Room cleaning service was to insistent early knocking doors by a man asking if the room was occupied. Not nice. Then a lady short after.
Their pillows were awful bad.

2026-08-12 • via Nuitee
O
Ofelia Hernandez N • family_with_children • mx
9
2026-08-10 • via Nuitee
E
Elizabeth • family_with_children • mx
8
Me la pase bien
Pros:

Tiene muy buena ubicación y el desayuno esta aceptable

Cons:

Que el área de la alberca estaba con botellas de vidrio, cuando las políticas dice que no puedes introducir botellas ni nada de vidrio a esa área

2026-08-10 • via Nuitee
J
jacob • solo_traveller • mx
8
Pros:

Muy cómodo

Cons:

Reservé en Booking en 1,400 y cuando llegue me cobraron 1,600

2026-08-07 • via Nuitee
E
Evelyn • solo_traveller • mx
10
2026-08-07 • via Nuitee
T
Tania • solo_traveller • mx
7
2026-08-06 • via Nuitee
M
Martínez • couple • mx
7
Cons:

La cama tenía como una base porvisional, por lo que el colchón quedaba Volando, no había bolsas para la basura ni para ropa sucia

2026-08-03 • via Nuitee
X
Ximena Gutierrez • solo_traveller • mx
10
2026-08-03 • via Nuitee