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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Outdoor pool - seasonal
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Toilet with grab rails
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Kid-friendly buffet
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Higher level toilet
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Fence around pool
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Visual aids: Braille
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Smoke alarms
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Key access
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located just off Interstate 77, Hampton Inn & Suites Charlotte Arrowood is the perfect choice for business travelers with its proximity to Pine Brook Business Park.
Modern Amenities
Enjoy a hot daily breakfast, relax by the outdoor swimming pool, and stay active in the gym. The hotel also offers a business center, laundry facilities, and a 24-hour front desk for your convenience.
Comfortable Guest Rooms
Unwind in guest rooms equipped with free WiFi, coffee maker, cable TV, ironing facilities, and an alarm clock. Whether you're visiting Carowinds Theme Park or the Bank of America Stadium, this hotel ensures a comfortable stay.
Book now for a convenient and comfortable stay at Hampton Inn & Suites Charlotte Arrowood.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Bueno
Bueno
It’s comfortable and quiet. Plenty of room
The lady at the breakfast bar was a little rude on my last visit.
The property was amazingly close to our destination of Carowinds park, and a great value for such a great hotel.
The hotel had a pool and a fitness center that was clean and well maintained. I felt confident using both.
The room was clean! No signs of dust, or last guest mess left around. Everything in the room worked perfectly. The beds were absolutely comfortable - I slept through the night comfortably. The sheets were soft like recently washed sheets should.
Close to everything we needed! The location is near food, gas, entertainment, and most of all easy access to the highway.
Finally - I would also like to thank Dominick for his professionalism when checking in. When we arrived for check in we were greeted by him. He was professional, polite, and had an excellent knowledge of the hotel and its amenities. He is well spoken and clear to understand (excellent for us northerners when we check into a southern hotel) and has the customer service skills in comparison to a Waldorf Astoria front desk attendant (stayed there long ago when my wife won a contest and WOW).
I can’t say there was anything we didn’t like about the property. Hilton knocked this one out of the park
Our stay at the Hampton Inn & Suites was wonderful. The front desk staff was amazing, kind, and very accommodating. When the air conditioner in one of our rooms began leaking, they responded quickly and made sure we were taken care of.
A special thank you to Mrs. Roslynn, who was incredibly friendly and made me feel right at home. We were staying because my mom had to undergo a liver transplant, and the kindness and support we received made an incredibly stressful time a little easier. We are truly grateful and would absolutely stay here again.
Easy to find, parking was great. Clean and tidy.
Several issues with the desk staff (rude and dismissive. No apologies or warm welcomes or farewells. We were a annoying them for needing anything. We stayed for as short as possible to not disturb your staff since that’s obviously what we were doing), our room not being ready at check in time (we were on a timeline, and to rectify did nothing, that was the only time we had to get in our room & get ready. (Ran out of time and only had time to drop off) We were basically on your time instead of the other way around. The shower door would not stay closed, opened every other min so water was ALL over the floor. Pillows were uncomfortable and breakfast was… not great. Cold & stale despite in being in the warmers.
It was clean
The fire alarm going off after 1 and then kept going off until 3
Location and rooms were fine.
There were multiple issues that the facility faced while I was there for only 2 days that ultimately made me decide to stay somewhere else for the rest of the week. When I arrived their systems were down so checking in took awhile. Technical glitches happen so didn’t think too much of it. But then the next day (Saturday), there was something wrong with the pool so you couldn’t even enjoy the outside lounge area. My keycards continuously had issues opening doors to the facility and my own room door. For breakfast there was an issue with the milk machine so you couldn’t have any milk (was literally the only thing I came downstairs for as I brought my own cereal). And having the king suite with kitchen, the space in there is great, but it felt like they stopped furnishing the room halfway through. Nothing major but put some art on the walls and get a couch that actually fits the size of the living room.
Nothing- if I could give 0 stars I would. Should have turned around when I walked into the lobby.
Had to checkin via paper and no record of reservation, went off what I wrote down due to "system down ", a room diagnol from ours was double issued at 10pm. Blood on the pillow cases. Grumpy breakfast attendant. Car broken into during the night with valuables taken.
It was clean
We had no AC in our room which made the stay very uncomfortable. It was extremely hot and we arrived at 5pm and our rooms were not clean. We had to wait an additional hour.
Friendly staff
N/A
I loved the king room with the king bed. The room was on a non-smoking floor which was great since my husband has asthma. Even being right across from the elevator the room was quiet. Glad that the elevator only worked with the room key. The hotel was right off of the interstate but was located on a shaded street so it seemed more private.
Nothing really
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