Hampton Inn Franklin

Hotels
•
Hampton Inn
8.8 (526 reviews)
735 Union Street , Franklin , US
+1 508-520-2999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Comfortable rooms
Cons:
Icy walkways
Needs more amenities
Minor shower issues

Categories

Cleanliness
8.39
Most reviews mention a clean room and facilities, but one review pointed out cleanliness issues due to icy walkways.
Service
9.16
Numerous positive mentions of friendly staff and helpful service during breakfast and check-in.
Location
9
Great location for access to highways and other amenities.
Room Quality
8.75
Spacious rooms and comfortable beds were highlighted, with no major complaints.
Amenities
8.58
Good amenities like a well-decorated lobby and a 24/7 coffee bar, but some noted a cooler pool.
Value for Money
8.64
General sentiment reflects that the stay was worth the money based on available services.
Food and Beverage
9.19
Many positive comments on the breakfast selection and quality.
Overall Experience
8.66
Most reviews reflect a very good overall experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:17

Property Description

Convenient Location
Situated off exit 16 on Route 495, near the Boston Commuter Rail, Hampton Inn Franklin offers easy access to key attractions and transportation hubs.

Relaxing Amenities
Guests can unwind in the seasonal outdoor pool, stay active at the on-site fitness center, and start their day right with a complimentary breakfast at Hampton Inn Franklin.

Local Attractions
Explore historic sites like the Franklin Public Library and the National Monument to the Forefathers, or enjoy entertainment options at Patriot Place, Plainridge Park Casino, and Xfinity Center.

Book your stay at Hampton Inn Franklin for a relaxing and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVD

Location

Guest Reviews

8.8
Based on 526 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9
Room Quality: 8.75
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
Y
Yaniris • extended_group • us
10
Pros:

Clean and close to DD

Cons:

Staff

2026-09-14 • via Nuitee
M
Megan • family_with_children • us
9
2026-09-08 • via Nuitee
I
Ito • solo_traveller • us
10
Pros:

スタッフ、清潔性、フリーの朝ごはんが最高でした
空港近くのハンプトンインも同様だったので
別の都市でもハンプトンインを選ぼうと思います

Cons:

夏なのにプールクローズは残念です

2026-09-08 • via Nuitee
J
Jennifer • family_with_children • us
5
While the location was great and some of the staff were friendly, I wouldn’t choose this hotel again.
Pros:

It was a great location to Gillette Stadium.

Cons:

Arrived at 3:40 (check in starts at 3) and were told our rooms weren’t ready. Nothing offered for an apology. We waited in the lobby for almost an hour and then managed to get into one of our two rooms. The room was relatively clean. The next morning we didn’t go to breakfast until around 9:40 because we had been up late for a concert. They were out of waffle batter and we were told very rudely by the staff that they wouldn’t be making any more because breakfast was almost done. They closed the doors to the breakfast room early and some of our group didn’t get any. Seemed a little ironic that after we left sites for an hour in the lobby to get into our rooms. They were more than on time to close down breakfast. We also selected this hotel because it has a pool. Found out when we got there that the pool is closed for the entire month for maintenance. All around pretty disappointed. No discounts were offered, and we actually were charged for our “complimentary” waters.

2026-09-08 • via Nuitee
K
Kimberly • couple • us
10
2026-09-07 • via Nuitee
D
Diane • family_with_children • us
7
2026-09-07 • via Nuitee
M
Melissa • family_with_children • us
10
Perfect for any trip to Gillette Stadium
Pros:

Very close to Gillette Stadium, the outlet for shopping and dining. Easy to find right off the highway. Very clean and friendly helpful staff. I would definitely recommend.

Cons:

Nothing to add, liked everything

2026-09-07 • via Nuitee
R
Ramona • family_with_children • us
10
This hotel is clean and well organized where staff shows pride!
Pros:

The breakfast was one of the best I have had at a Hampton Inn properties.

2026-09-07 • via Nuitee
J
Jane • couple • ca
4
Cons:

the air conditioner was EXTREMELY loud. Couldn't sleep!

2026-08-25 • via Nuitee
A
Andrew • extended_group • us
9
2026-08-25 • via Nuitee
E
Edward • couple • us
10
Great Stay!
Pros:

Room was very clean, modern, bed was comfortable. Just an overall great experience, friendly staff. I would recommend this hotel to anyone.
Thank you

Cons:

Nothing negative

2026-08-24 • via Nuitee
N
Nevaeh • couple • us
10
2026-08-19 • via Nuitee
J
Javaughn • couple • us
10
The Hampton Inn Franklin was a pleasant experience. The staff was very knowledgeable and helpful in providing directions
2026-08-19 • via Nuitee
D
David • solo_traveller • us
8
2026-08-19 • via Nuitee
G
Georgia • couple • us
10
Very comfortable
Pros:

Yes very much

Cons:

Friendly staff great room good coffee

2026-08-19 • via Nuitee
F
fiona • solo_traveller • ie
10
2026-08-17 • via Nuitee
T
taleeya • family_with_children • us
6
Started off bad, but the ladies made up for the poor service by their amazing service.
Pros:

It was close to the highway.
One of the only places I have stayed that offer gluten free options for breakfast. Thank you so very much. The woman at the front desk in the morning was so sweet, and I loved fed the woman running the breakfast. Kind and very helpful. Made up for the crappy service from the evening before.

Cons:

The staff member that checked me in wasn’t very friendly. I felt like I was bothering him by checking in. Also, I wanted to buy a drink later and no one was at the desk and when I said hello hoping for help, no one came. So I gave up and wasn’t able to get my drink.

2026-08-14 • via Nuitee
A
Abdulaziz • couple • us
1
2026-08-11 • via Nuitee
A
Ann m • couple • us
10
Pros:

It was very clean and the breakfast had a huge variety of items.

Cons:

N/A

2026-08-08 • via Nuitee
A
alvarez • family_with_children • cl
7
2026-08-07 • via Nuitee