Hampton Inn & Suites by Hilton Calgary University NW

Hotels
•
Hampton Inn
7.7 (921 reviews)
2231 Banff Trail Northwest , Calgary , CA
+1 403-289-9800

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast / strong breakfast options
Friendly and polite staff
Comfortable beds (for many)
Convenient location near university and restaurants
Clean rooms and lobby
Parkade/parking available
Compact but effective fitness room
Cons:
Hotel under renovation / construction affecting views
Pool and hot tub unavailable during renovation
Rooms dated / decor tired
High pet fees ($95+GST per pet) described as price gouging
Uncomfortable pillows and sofa beds
Noise issues (above rooms / possible HVAC)
Old carpets / tripping hazard
Occasional maintenance issues (semi-clogged shower drain)

Categories

Cleanliness
8
Rooms and lobby were repeatedly described as clean, though reviewers noted old carpets, torn rugs and construction dust in areas during renovation.
Service
8.5
Staff are consistently described as polite, pleasant and attentive, with occasional inefficiencies (e.g., missing towel) but overall strong service.
Location
8.8
Close to the university and local restaurants; parkade/parking and location were frequently praised.
Room Quality
6.5
Mixed to negative: many noted dated rooms, blocked window views from tarps, uncomfortable pillows and sofa beds, occasional noise and lumpy beds.
Amenities
6.8
Significant amenity disruption due to renovation (pool/hot tub closed), though fitness room and parking arrangements were available via partner hotel.
Value for Money
6.5
Perceived as mixed value — free breakfast and location add value but high pet fees ($95+GST) and dated rooms led to complaints about price.
Food and Beverage
8.5
Breakfast was frequently praised (many said very good/beyond expectations), though a few mentioned poor coffee.
Overall Experience
8
Overall stays ranged from satisfactory to great for many guests despite renovations; some guests felt misled by incomplete renovation notices.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Accommodations
The Hampton Inn & Suites by Hilton Calgary University NW offers upscale amenities including a 50-inch SMART TV, coffee maker, and premium high-speed internet in every room.

Outstanding Facilities
Guests can enjoy the indoor pool with waterslide, gym, business center, and complimentary underground parking. Express check-in service and laundry facilities are also available for convenience.

Prime Location
Located just a block away from the University of Calgary and minutes from Calgary's top attractions, including the Calgary Science Centre and Calgary Tower, this hotel is the perfect choice for both business and leisure travelers.

Book your stay now at Hampton Inn & Suites by Hilton Calgary University NW for a memorable and comfortable experience.

Important information:

"When traveling with pets, please note that an extra charge of CAD 95 per pet, per stay for up to 4 nights applies. For stays over 4 nights, a pet fee of CAD 165 per pet, per stay applies. Please note that a maximum of 2 pets with a maximum combined weight of 75 lbs is allowed."Hot tub/jacuzzi is closed from 2026-12-31 until 2026-08-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 921 reviews
Cleanliness: 8
Service: 8.5
Location: 8.8
Room Quality: 6.5
Amenities: 6.8
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 8
M
Murray • family_with_children • ca
3
Pros:

Breakfast was ok

Cons:

Construction going on and rooms are dated

2026-10-29 • via Nuitee
N
NATHALIE • family_with_children • fr
7
2026-10-28 • via Nuitee
T
Teixeira • extended_group • ca
4
Pros:

Parkade was great. Breakfast was very nice.

Cons:

Booking.com did not have the update about the renovation the hotel is going through, no pool. My room's view was to a construction tarp. Staff was polite, but not efficient: we needed a forth Towel, asked for it, and it never came. You can hear others walking in the room above you. Pillows were very uncomfortable, neck pain for the whole family. The shower drain was semi clogged, so the water wasn't draining properly.

2026-10-26 • via Nuitee
R
Rick • couple • ca
9
Comfortable, cost-effective stay
Pros:

Compact but very effective fitness room, comfortable beds. Quiet. Polite staff.

Cons:

Nothing significant. Coffee was awful

2026-10-20 • via Nuitee
T
Thomas • extended_group • ca
7
2026-10-16 • via Nuitee
D
Dilshard • family_with_children • ca
10
2026-10-13 • via Nuitee
S
Souleiman • solo_traveller • ca
3
Pros:

Rien.

Cons:

Tout.

2026-10-12 • via Nuitee
Z
Zain • family_with_children • ca
1
Pros:

Nothing.

Cons:

if the place is under construction/reno it should be listed clearly on the listing so ppl can make up their mind booking the place.

2026-10-11 • via Nuitee
N
Nataliia • family_with_children • ca
2
Cons:

The price for the pets in the room is super expensive. I expected a pet charge but not $95 plus GST per pet. The carpets were old, and you can tripped on it.

2026-10-08 • via Nuitee
S
Sylvie • solo_traveller • ca
2
Pros:

Po

Cons:

I was looking at a construction tarp the whole time. There was rénovation but still! It was night time all day long. I hated my stay

2026-09-12 • via Nuitee
M
Miriam • couple • ca
7
Satisfactory.
Pros:

Proximity to University. Bed was very comfortable. Desk staff were very pleasant

Cons:

Was notified by Booking.com that the pool & hot tub wouldn't be available due to hotel renovations. No one informed us that the whole hotel was being renovated ( outside facade/scaffolding/ torn up rugs in lobby/ tarps blocking window views......
Kind of felt duped.

2026-09-11 • via Nuitee
J
Jose Luis • family_with_children • ca
10
Great
Pros:

Cleaning lobby, rooms, breakfast

2026-09-11 • via Nuitee
C
chris • couple • ca
4
When arrived was told doing Reno and all windows were covered and no view .also told pet would cost extra 95.00 dollars
Pros:

Good location

Cons:

Under Reno
Price for a pet was price gouging

2026-09-10 • via Nuitee
S
Shahid • extended_group • ca
9
2026-09-10 • via Nuitee
C
Cora • extended_group • ca
9
2026-09-09 • via Nuitee
S
Susan • couple • ca
10
2026-09-09 • via Nuitee
R
Renerose • couple • ca
8
2026-09-09 • via Nuitee
I
Ivan • family_with_children • ca
8
2026-09-07 • via Nuitee
H
Hirsch • couple • ca
7
mediocre
Pros:

friendly staff

Cons:

bathroom door doesn't close. TV doesn’t carry major candadian news channel CBC

2026-09-04 • via Nuitee
J
Joel • extended_group • ca
7
Like a well worn pair of boots
Pros:

Great staff right price right location and comfy beds and rooms

Cons:

It’s getting very tired in decor and always seems hot downstairs. But was under renovation

2026-09-03 • via Nuitee