Hampton Inn & Suites by Hilton Calgary University NW

Hotels
•
Hampton Inn
8.6 (1159 reviews)
2231 Banff Trail Northwest , Calgary , ca
+14032899800

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Ongoing renovations
Noise issues

Categories

Cleanliness
8.09
Several comments indicated issues with cleanliness due to ongoing renovations, impacting the overall sentiment.
Service
9.06
Multiple reviews praised the helpfulness and friendliness of the staff.
Location
8.7
Location was generally favorable, though some noted the need for a car to access attractions.
Room Quality
8.55
Rooms were described as clean and spacious, with modern amenities despite some issues.
Amenities
8.08
Amenities like swimming pool and WiFi were negatively impacted by renovations.
Value for Money
8.64
Many guests felt they received good value for the price paid, especially with breakfast included.
Food and Beverage
9.09
Breakfast received high praise for variety and quality from numerous reviews.
Overall Experience
8.56
General satisfaction mentioned despite some renovation-related inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:30

Property Description

Luxurious Accommodations
The Hampton Inn & Suites by Hilton Calgary University NW offers upscale amenities including a 50-inch SMART TV, coffee maker, and premium high-speed internet in every room.

Outstanding Facilities
Guests can enjoy the indoor pool with waterslide, gym, business center, and complimentary underground parking. Express check-in service and laundry facilities are also available for convenience.

Prime Location
Located just a block away from the University of Calgary and minutes from Calgary's top attractions, including the Calgary Science Centre and Calgary Tower, this hotel is the perfect choice for both business and leisure travelers.

Book your stay now at Hampton Inn & Suites by Hilton Calgary University NW for a memorable and comfortable experience.

Important information:

"When traveling with pets, please note that an extra charge of CAD 95 per pet, per stay for up to 4 nights applies. For stays over 4 nights, a pet fee of CAD 165 per pet, per stay applies. Please note that a maximum of 2 pets with a maximum combined weight of 75 lbs is allowed."
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1159 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.7
Room Quality: 8.55
Amenities: 8.08
Value for Money: 8.64
Food and Beverage: 9.09
Overall Experience: 8.56
B
Barbara • extended_group • ca
8
Very comfortable room, should be a pleasant place to stay once renovations are complete.
Pros:

Very clean room, comfortable beds, proximity to bars and restaurants, safe large underground parking.

Cons:

Not being advised about the ongoing construction when booking.

2026-07-04 • via Nuitee
C
Charles • family_with_children • ca
7
2026-07-04 • via Nuitee
T
Towobola • solo_traveller • za
10
Pros:

The room

Cons:

Nothing

2026-06-30 • via Nuitee
B
Bob • couple • ca
5
There was one front desk staff member who was lacking in customer service skills.
Pros:

N/A

Cons:

We weren't advised of the degree of renovation on-going at the hotel. If we had we would not have booked our stay there.

2026-06-30 • via Nuitee
A
Angela • solo_traveller • ca
6
It was a good stay, could use some improvements but the food was amazing and staff were great
Pros:

It was clean and inviting

Cons:

The pool was under construction , carpets in main area were old looking and lifting

2026-06-29 • via Nuitee
J
Jennifer • couple • ca
7
Pros:

Close to c train

2026-06-25 • via Nuitee
G
Gurpreet Singh • couple • ca
10
Pros:

All Good

Cons:

Good experience

2026-06-24 • via Nuitee
L
Laraway • solo_traveller • ca
2
Pros:

The room was set up nicely.

Cons:

It was fully under construction. Scaffolding and workers literally outside our window. Could not see anything but tarp. JLG out front and workers in and out. They took our full deposit because they wanted a $149 pet fee when it said that nowhere during booking and any other hotel is about $20 for a small pet. We were barely in the room just to sleep. If I wanted to pay $500 for a room I would have gotten a very nice place instead. This was a budget decision and below the bare minimum but I paid premium prices.

2026-06-17 • via Nuitee
V
Valerie • couple • ca
6
Not worth the money paid
Pros:

bathroom was clean

Cons:

property under construction and no pool on site. The replacement pool was very disappointing.

2026-06-09 • via Nuitee
M
Marzena • family_with_children • pl
9
2026-06-09 • via Nuitee
G
Gregory • couple • ca
7
Good overall will probably book again.
Pros:

Room was clean, Breakfast was good and a good night sleep.

Cons:

Renovations on going.

2026-06-09 • via Nuitee
F
Fred • couple • ca
7
Good clean hotel, breakfast was great just found it a little too pricey
Pros:

Very convenient for the event we were in Cgy for

Cons:

Way too much construction

2026-06-07 • via Nuitee
K
Kathy • couple • ca
8
2026-06-07 • via Nuitee
D
Debra • couple • ca
6
It was a comfortable enough room space wise, but we may check out other hotels on our next stay.
Pros:

Proximity to the University where our son was competing in Judo.

Cons:

The breakfast was ok, but the food area very small and always bumping into people. The bed was very hard for our taste and left us both with sore backs. There is also major construction going on and although it was quiet on the weekend we were there, opening the curtain to see nothing but scaffolding left us feeling a little confined.

2026-06-05 • via Nuitee
D
Darya • couple • ca
10
Pros:

I really enjoyed the complimentary breakfast. There was a great variety of options, including omelets, porridge, and waffles that guests could make themselves, which was both fun and enjoyable. I also loved the 24/7 tea and coffee station — it is one of the best ideas I have ever seen in a hotel. A special thank you to Sandra at the front desk for taking the time to explain the check-in process and hotel policies so clearly. She was welcoming, professional, and very helpful.

Cons:

Unfortunately, the exterior of the hotel was undergoing renovations during our stay. As a result, we were unable to use the swimming pool and hot tub, which was disappointing since we were looking forward to enjoying those amenities.

2026-06-05 • via Nuitee
G
Gerry • extended_group • ca
9
2026-06-04 • via Nuitee
L
Laura-Maude • solo_traveller • ca
10
2026-06-03 • via Nuitee
W
william • couple • ca
3
So So could have reduced rate as amenities not available.
Pros:

Room was clean and bed comfortable.

Cons:

Construction was very disruptive.
Pool and hot tub not available.

2026-06-03 • via Nuitee
K
Kristopher • solo_traveller • gb
6
2026-06-01 • via Nuitee
C
Ciji Sara Mathews • family_with_children • ca
3
Pros:

The location and breakfast was good.

Cons:

The bed and pillows were bad, the washroom had a sliding door without any lock. There was no drinking water provided in the room and the only cooler was in the fitness room

2026-05-28 • via Nuitee