Hampton Inn & Suites by Hilton Calgary University NW

Hotels
•
Hampton Inn
8.6 (1192 reviews)
2231 Banff Trail Northwest , Calgary , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Ongoing renovations
Noise issues

Categories

Cleanliness
8.09
Several comments indicated issues with cleanliness due to ongoing renovations, impacting the overall sentiment.
Service
9.06
Multiple reviews praised the helpfulness and friendliness of the staff.
Location
8.7
Location was generally favorable, though some noted the need for a car to access attractions.
Room Quality
8.55
Rooms were described as clean and spacious, with modern amenities despite some issues.
Amenities
8.08
Amenities like swimming pool and WiFi were negatively impacted by renovations.
Value for Money
8.64
Many guests felt they received good value for the price paid, especially with breakfast included.
Food and Beverage
9.09
Breakfast received high praise for variety and quality from numerous reviews.
Overall Experience
8.56
General satisfaction mentioned despite some renovation-related inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:30

Property Description

Luxurious Accommodations
The Hampton Inn & Suites by Hilton Calgary University NW offers upscale amenities including a 50-inch SMART TV, coffee maker, and premium high-speed internet in every room.

Outstanding Facilities
Guests can enjoy the indoor pool with waterslide, gym, business center, and complimentary underground parking. Express check-in service and laundry facilities are also available for convenience.

Prime Location
Located just a block away from the University of Calgary and minutes from Calgary's top attractions, including the Calgary Science Centre and Calgary Tower, this hotel is the perfect choice for both business and leisure travelers.

Book your stay now at Hampton Inn & Suites by Hilton Calgary University NW for a memorable and comfortable experience.

Important information:

"When traveling with pets, please note that an extra charge of CAD 95 per pet, per stay for up to 4 nights applies. For stays over 4 nights, a pet fee of CAD 165 per pet, per stay applies. Please note that a maximum of 2 pets with a maximum combined weight of 75 lbs is allowed."Hot tub/jacuzzi is closed from 2026-12-31 until 2026-08-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1192 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.7
Room Quality: 8.55
Amenities: 8.08
Value for Money: 8.64
Food and Beverage: 9.09
Overall Experience: 8.56
S
Sylvie • solo_traveller • ca
2
Pros:

Po

Cons:

I was looking at a construction tarp the whole time. There was rénovation but still! It was night time all day long. I hated my stay

2026-09-12 • via Nuitee
M
Miriam • couple • ca
7
Satisfactory.
Pros:

Proximity to University. Bed was very comfortable. Desk staff were very pleasant

Cons:

Was notified by Booking.com that the pool & hot tub wouldn't be available due to hotel renovations. No one informed us that the whole hotel was being renovated ( outside facade/scaffolding/ torn up rugs in lobby/ tarps blocking window views......
Kind of felt duped.

2026-09-11 • via Nuitee
J
Jose Luis • family_with_children • ca
10
Great
Pros:

Cleaning lobby, rooms, breakfast

2026-09-11 • via Nuitee
C
chris • couple • ca
4
When arrived was told doing Reno and all windows were covered and no view .also told pet would cost extra 95.00 dollars
Pros:

Good location

Cons:

Under Reno
Price for a pet was price gouging

2026-09-10 • via Nuitee
S
Shahid • extended_group • ca
9
2026-09-10 • via Nuitee
C
Cora • extended_group • ca
9
2026-09-09 • via Nuitee
S
Susan • couple • ca
10
2026-09-09 • via Nuitee
R
Renerose • couple • ca
8
2026-09-09 • via Nuitee
I
Ivan • family_with_children • ca
8
2026-09-07 • via Nuitee
H
Hirsch • couple • ca
7
mediocre
Pros:

friendly staff

Cons:

bathroom door doesn't close. TV doesn’t carry major candadian news channel CBC

2026-09-04 • via Nuitee
J
Joel • extended_group • ca
7
Like a well worn pair of boots
Pros:

Great staff right price right location and comfy beds and rooms

Cons:

It’s getting very tired in decor and always seems hot downstairs. But was under renovation

2026-09-03 • via Nuitee
F
Flaviu S • extended_group • ca
9
Great experience, clean and nice hotel, great staff!
Pros:

Breakfast was beyond our expectations, enough choices and good quality food. Room was clean and nice (not the most modern room, but clean and comfortable. The room was cleaned every day.

Cons:

The hotel was under renovation on our visit, but access to pool and parking was provided and the breakfast did compensate for that. (We were noticed about the renovation before our visit)

2026-09-02 • via Nuitee
A
Ashley • solo_traveller • ca
9
Pros:

From the desk staff was great!
Room was clean and a good size.
Pool and hot tub were down but they had an agreement with the neighboring hotel.
We never ended up hitting the tub though.
B
Overall great.

Cons:

Bed was a bit lumpy and we were on the 4th floor which is the top floor, with some kind of loud noise for part of the night. Maybe HVAC unit.

2026-09-02 • via Nuitee
D
David • couple • ca
10
2026-09-02 • via Nuitee
I
I Roth • family_with_children • ca
8
Pefect location for our family, close to the university and good local restaurants.
Pros:

I have stayed here several times so I know what to expect. The hotel is going through renovations, but it didn't have any effect on my stay. The free breakfast is very welcomed in the morning.

Cons:

Nothing negative to say about the hotel.

2026-09-01 • via Nuitee
R
Renee • couple • ca
8
Great staff but the hotel is under renovation so all services are not available. Sofa beds need upgrades
Pros:

The option for a suite, separate bedroom is always top of my accommodation needs.
The service and attentiveness of the staff was impressive

Cons:

The sofa bed in the room was awful. Springs in my back, tossing and turning was definitely what happened and I couldn’t sleep at all. The bed in the bedroom was great for the other members of my party but the sofa bed is basically a non option if you plan on sleeping.
The renovation situation was inconvenient as well.

2026-08-31 • via Nuitee
D
davison • solo_traveller • us
7
2026-08-31 • via Nuitee
S
Shahrzad • couple • ca
6
2026-08-29 • via Nuitee
J
Jeremy • solo_traveller • ca
4
Pros:

Beds were good quality.

Cons:

Building was under renovation. Pool facility was closed. Plastic covered the hotel room window and could not look out. Windows were smashed.

2026-08-23 • via Nuitee
L
Leslie • couple • ca
7
Overall, a good experience
Pros:

Breakfast, room and bed were all good

Cons:

due to renovations, we could not see out of our window at all. Also, access to the pool area was not available.

2026-08-20 • via Nuitee