Hampton Inn & Suites by Hilton Calgary University NW

Hotels
Hampton Inn
8.6 (1186 reviews)
2231 Banff Trail Northwest , Calgary , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Ongoing renovations
Noise issues

Categories

Cleanliness
8.09
Several comments indicated issues with cleanliness due to ongoing renovations, impacting the overall sentiment.
Service
9.06
Multiple reviews praised the helpfulness and friendliness of the staff.
Location
8.7
Location was generally favorable, though some noted the need for a car to access attractions.
Room Quality
8.55
Rooms were described as clean and spacious, with modern amenities despite some issues.
Amenities
8.08
Amenities like swimming pool and WiFi were negatively impacted by renovations.
Value for Money
8.64
Many guests felt they received good value for the price paid, especially with breakfast included.
Food and Beverage
9.09
Breakfast received high praise for variety and quality from numerous reviews.
Overall Experience
8.56
General satisfaction mentioned despite some renovation-related inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:30

Property Description

Luxurious Accommodations
The Hampton Inn & Suites by Hilton Calgary University NW offers upscale amenities including a 50-inch SMART TV, coffee maker, and premium high-speed internet in every room.

Outstanding Facilities
Guests can enjoy the indoor pool with waterslide, gym, business center, and complimentary underground parking. Express check-in service and laundry facilities are also available for convenience.

Prime Location
Located just a block away from the University of Calgary and minutes from Calgary's top attractions, including the Calgary Science Centre and Calgary Tower, this hotel is the perfect choice for both business and leisure travelers.

Book your stay now at Hampton Inn & Suites by Hilton Calgary University NW for a memorable and comfortable experience.

Important information:

"When traveling with pets, please note that an extra charge of CAD 95 per pet, per stay for up to 4 nights applies. For stays over 4 nights, a pet fee of CAD 165 per pet, per stay applies. Please note that a maximum of 2 pets with a maximum combined weight of 75 lbs is allowed."Swimming pool: Closed from Mon, Aug 10, 2026 until Thu, Dec 31, 2026
Hot tub/jacuzzi is closed from 2026-12-31 until 2026-08-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1186 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.7
Room Quality: 8.55
Amenities: 8.08
Value for Money: 8.64
Food and Beverage: 9.09
Overall Experience: 8.56
S
Shahrzad couple ca
6
2026-08-29 via Nuitee
J
Jeremy solo_traveller ca
4
Pros:

Beds were good quality.

Cons:

Building was under renovation. Pool facility was closed. Plastic covered the hotel room window and could not look out. Windows were smashed.

2026-08-23 via Nuitee
L
Leslie couple ca
7
Overall, a good experience
Pros:

Breakfast, room and bed were all good

Cons:

due to renovations, we could not see out of our window at all. Also, access to the pool area was not available.

2026-08-20 via Nuitee
J
Julianah family_with_children ca
10
2026-08-18 via Nuitee
J
Joseph family_with_children au
3
Pros:

Breakfast: The breakfast experience at the Hampton Inn was very disappointing. The selection was extremely limited, with only egg omelets, sausages, muffins, and pancakes available. There was very little variety compared with what you would normally expect from a hotel breakfast.

Rooms: The room itself was clean, but it felt very dated. The carpet was extremely old and had an unpleasant, musty smell. The hallway carpets were in even worse condition—they looked worn, dirty, and long overdue for replacement.

Bed: Unfortunately, the mattress was also very uncomfortable. It felt like a cheap, worn-out spring mattress, and I woke up with a sore back after sleeping on it.

Overall, while the room was clean, the outdated carpets, uncomfortable mattress, unpleasant smell, and very limited breakfast made the stay disappointing. The hotel would benefit greatly from some much-needed renovations and upgrades.

2026-08-17 via Nuitee
M
Micheal solo_traveller ca
6
Eye closing
Pros:

Scenery

Cons:

Darkness

2026-08-17 via Nuitee
J
Julie couple ca
7
2026-08-15 via Nuitee
W
William solo_traveller ca
7
Staff was very good. Convenient location to the Arthur child cancer institute.
Pros:

Under construction

Cons:

Dated

2026-08-15 via Nuitee
M
Michael solo_traveller ca
7
Living on the edge
Pros:

Breakfast

Cons:

Renovations

2026-08-14 via Nuitee
C
Charwin solo_traveller ca
8
2026-08-13 via Nuitee
B
Bonnie solo_traveller ca
8
Very comfortable stay. Would stay here again.
Pros:

Staff was very helpful and friendly. Room was very spacious and lovely. Breakfast was good, with lots of seating.

Cons:

Breakfast area (where food is) is very congested, especially when busy.

Beds are comfortable but too high for a 5'3" person with back issues.

2026-08-12 via Nuitee
S
Surjeet family_with_children ca
10
2026-08-12 via Nuitee
A
Anastasiia family_with_children ca
10
Pros:

Great breakfast, even my picky toddler ate the waffles with youghurt. Tge room was spacious , clean and modern. Modern shower, and even wireless charger for the phones

2026-08-11 via Nuitee
P
Pat extended_group us
10
Pros:

This facility was new and lovely. The staff was so nice.

Cons:

Nothing.

2026-08-09 via Nuitee
J
Jenri couple nl
8
2026-08-09 via Nuitee
C
Christine couple ca
1
We changed hotels.
Cons:

The property is being renovated. It is not set up to have guests the way it is.

2026-08-09 via Nuitee
V
Valerie family_with_children ca
9
2026-08-07 via Nuitee
D
Debbie extended_group ca
7
2026-08-06 via Nuitee
M
Michele couple ca
9
Relaxing and comfortable.
Pros:

Breakfast was very good and had a good selection of breakfast items.

Cons:

Was not informed that pool was under renovation until after booking. They did have a good system in place, so that we could use a neighbouring hotel's pool.

2026-08-04 via Nuitee
M
Mariia family_with_children ca
8
2026-07-22 via Nuitee