The Grand New Delhi

Hotels
8.8 (965 reviews)
Nelson Mandela Road, Vasant Kunj, Phase II , New Delhi , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable stay
Cons:
Inconsistent service
Food quality issues
Need for room upgrades

Categories

Cleanliness
8.44
Some guests noted issues like old amenities and room quality, which may impact cleanliness perception.
Service
9.41
Mixed reviews on service with some guest praise for staff like Jyoti and Gourav.
Location
9.95
Many reviews highlighted the great location, mentioning its proximity to attractions.
Room Quality
7.9
Review mentions worn out rooms and a need for upgrades.
Amenities
8.93
The gym and breakfast variety received positive feedback, but some amenities could use improvement.
Value for Money
8.89
Value perception varied, with some guests feeling it did not match pricing expectations.
Food and Beverage
7.44
Consistent complaints about dining options, particularly in-room dining.
Overall Experience
9.41
Despite some issues, many guests expressed a generally positive stay with special mentions of staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Luxurious Spa Oasis and Fitness Centre
The Grand New Delhi boasts a luxurious Spa Oasis with an outdoor pool, hot tub, yoga facilities, and a fitness centre. Guests can rejuvenate and relax in style during their stay.

Convenient Location and Shuttle Service
Situated just a 15-minute drive from the Indira Gandhi International Airport, this 5-star property offers a complimentary shuttle to popular shopping and entertainment centers like DLF Emporio and Ambience Mall, making it a convenient choice for travelers.

Diverse Dining Options
From authentic Indian cuisine at Caraway Restaurant to Asian dishes at Woktok and a refreshing drink at G-BAR, the hotel offers a diverse range of dining options to satisfy every palate.

Experience luxury, convenience, and culinary delights at The Grand New Delhi. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Jun 7, 2026 until Sun, Jun 7, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rs. 1,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for Rs. 1,800 per person per night when using an existing bed.
    People 10 years old and over stay for Rs. 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 965 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.95
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.44
Overall Experience: 9.41
P
Prashanth couple in
9
Pros:

Location & service

2026-05-23 via Nuitee
N
NAOREM solo_traveller in
9
2026-05-22 via Nuitee
H
Harkeerat Singh couple in
10
Pros:

A great stay near airport and DLF mall.
Krishna was really helpful and made our stay hassle free & comfortable.

2026-05-17 via Nuitee
P
PARVIZ couple dm
4
The hotel is very noisy because of the renovation work, and the hallways are dirty.
Pros:

Only the location was good.

Cons:

The staff at the hotel entrance, especially the lady checking the luggage, behaved very rudely.

2026-05-17 via Nuitee
P
PARVIZ family_with_children dm
4
2026-05-17 via Nuitee
S
Scenic55122809046 Family
10
Spectacular
Pros:

Had a wonderful stay with The Grand Delhi. Mr. ASHISH GARG from Front Office has been a great host. Would love to visit again coz of the experience he provided.

2026-05-16 via Tripadvisor
R
Rajeev family_with_children us
9
2026-05-16 via Nuitee
G
GoPlaces20750892700 Solo travel
10
Excellent
Pros:

highly appreciated the housekeeping services provided by Mr. Kaushlendra happy with the cleanliness, room upkeep, and courteous behavior throughout the stay. 🙂

2026-05-14 via Tripadvisor
J
Jet52047370399 Business
8
The Grand New Delhi
Pros:

Had a pleasant stay at The Grand New Delhi. The property has a nice ambience and overall it was a comfortable experience. A special thanks to Ashish, the Club Lounge Manager, for being extremely prompt and accommodating throughout the stay. Also, Subhashree at the reception was very warm, polite, and helpful, which truly added a personal touch to the experience.

While there were a few small inconsistencies in service at times, the efforts of staff members like Ashish and Subhashree really stood out and made the stay much more enjoyable. Wishing the team all the best and looking forward to seeing the service become even better in the future.

2026-05-14 via Tripadvisor
M
markhJ4408GN Business Columbia, South Carolina
10
Excellent First Time Visit To India!
Pros:

Excellent experience in my first visit to India! Hotel staff was very responsive via email pre-visit with questions I had. Pickup service at airport was smooth. Service in hotel, from desk staff to front door staff to restaurant staff, was very friendly and responsive to requests/questions I had. Ate in the hotel restaurant the entire duration of my stay, food quality and variety was great. Would recommend this hotel to anyone visiting India, and I will definitely stay here again if business travels bring me here!

2026-05-13 via Tripadvisor
J
jeffbW6771CI Business
10
Good service
Pros:

Thank you to Kaushledra for excellent service! Good food and great location. Very clean and bright

2026-05-12 via Tripadvisor
S
Sightsee18633870842 Solo travel
10
Excellent and wonderful!!
Pros:

One of the best experience!!
Specially the service ambience and the G Bar at The Grand!!
Had some wonderful and fabulous cocktails here!! Neeraj knows his job really well!! Appreciate all the efforts he took in creating new version of cocktails!!
Thanks for the lovely stay and hospitality!!

2026-05-10 via Tripadvisor
K
Kaisar Rashid solo_traveller in
7
2026-05-10 via Nuitee
S
Scenic31020124072 Business
10
Dining experience
Pros:

Really liked the experience. The courteous and welcoming attitude of the staff is truly full of professionalism. Special thanks to Mohd. Kosar for taking good care of us.

2026-05-09 via Tripadvisor
R
rsT7440TY Business
4
SUB STANDARD HOTEL
Pros:

Rooms are sub standard & not upto mark or level of a so called 5 star property.
Persistent water issues in the Room, sometimes No Hot water or no water at all.
Muddy water through the taps.
Constant work activities in the afternoon and the management / staff does nothing to stop the noise.
Most Housekeeping and Room Service staff are poorly trained and without basic service manners . (Exceptions like Kaushledra from housekeeping who are very good)

2026-05-08 via Tripadvisor
D
Dreamer08914163499 Solo travel
10
Great legacy property.
Pros:

In the hotel for the whole month of May, 2026, great hospitality, decent space in the room.
Mr. Rahul Kumar takes care of the floor and room cleaning. Very polite guy.
Hotel is 15mins from the IGI airport and ambience mall vasant kunj is nearby. Overall great location.

2026-05-07 via Tripadvisor
C
Companion36713539475 Business Mumbai, Maharashtra
10
House keeping staff
Pros:

House keeping was excellent.
Mr Kaushlendra, was really efficient at keeping the room clean.
Very prompt in re-stocking tire amenities and linen/beds etc.
Thank you

2026-05-07 via Tripadvisor
A
Arijit couple de
10
2026-05-07 via Nuitee
A
ayusht614 Family
10
Most recommended hotel 👍🏽
Pros:

Comfortable and nice stay at the grand New Delhi staff was very helpful and ready to help during the stay special thanks to Muskan and Jyoti to make our stay more comfortable 😍

2026-05-06 via Tripadvisor
L
L4383GMmikea Business
6
Staff at the Grand, vasant kunj.
Pros:

Kaushalendra House keeping staff at Grand is the reason why this place has good service. He has always asked for feedback and gone back to his team to get it done for me.

Thanking him and F&B manager Mr. Saurav shukla who was more than happy to help me out with my dietary requirements.

2026-05-06 via Tripadvisor