The Laurel Inn, part of JdV by Hyatt

Staff was very friendly and over the top curtious.

This is a small quaint welcoming hotel. I enjoyed everything. The staff was thoughtful. The location is excellent. The room was large.

I love the location. Just a short walk to the wonderful Fillmore Street with its cafés, restaurants, and shops. Cool vibe! Easy walk to Union Street, Presidio, and Marina Green.

Patient and helpful staff. Inpressed with their customer service and kind treatment of me and of one another. Consistent, cohesive communication across team members.

(Fragrance - chemical - too strong for me in room).

Everything was just perfect. Extremely friendly and helpful staff, cleanliness of the hotel, the location. We'll definitely be back

Excellent location. Unlimited coffee/tea in the lobby was nice.

Terrific location, warm and welcoming staff. Did not feel anything like staying in a large, impersonal business hotel. Perfect for our extended family group across 4 rooms.

The rooms were clean, bright and cheery with excellent linens, towels, and comfy bedding. The fluffy robes made it feel even homier.

We appreciate the extra touches: coffee/tea service in the lobby, freshly baked warm cookies in the afternoon. Off street parking was a real plus.

This is a neighborhood gem!

Super tired and gross carpet, the hotel is badly in need of an update. Very surprised is in the JVD/Hyatt collection ...Badly in need of a remodel.

loved the room, bathroom, location!! all really good.

2nd stay. In both instances, it was near planned evening event. I liked that it had that boutique feel, quaint, and near a nice restaurant and cafe. Staff are great, rooms spacious and clean.

Location was excellent for reaching the places we wanted to go. Staff was friendly and helpful. Room was comfortable and thoughtfully appointed. Parking on-site was a boon, very nice.

This JDV hotel is way below average for the cost. One star for comfortable bed, one for good pillows and linens. Ends there. Walked into my otherwise cleaned room to find the bed was unmade as if an employee had taken a nap (or worse), and then neglected to cover their tracks by re-making the bed. Notified front desk, and supposedly, the bed was changed and remade. Thankfully, there was a second bed and I slept there. See pic.

See second pic of the lovely chair with the massive yellow stain they tried covering with a piece of fabric.

The decor is 20 year-old Jonathan Adler—it’s dated, tired, ripped, and stained. Furniture is scratched, dented. Elevator looks like it hasn’t been cleaned/scrubbed in decades.

Don’t recommend except in the case of desperation.

Perfect location for a college graduation from USF. Walking distance to many good restaurants and to the campus. The hotel and our room were spotless. Housekeeping every day was greatly appreciated. The front desk staff was amazing. Very much appreciated the hot coffee and tea in the lobby day and night. I needed to change the dates of my reservation at the last minute and the manager on the telephone was enormously helpful.

Very clean and updated. Nice views of the city. Super friendly staff from the front desk to housekeeping.

We have been to The Laurel several times to visit our daughter who goes to USF. It is a quick walk to both the USF campus, The Presidio, The panhandle and Golden Gate Park. It is very clean and well maintained, the staff is kind and highly competent. We will be back again and again and so should you.

Room facing California Street is probably not the best location. 6 am wake up call from the street noise. Evening noise from the TV in the adjoining room and music from somewhere in the earning morning hours. There may be quieter rooms but the street facing rooms on this stay were not conducive to a good night's sleep.

Clean and excellent location

Loved the retro decor! The robes were a great addition and loved the room.great location-would stay again.the kitchenette was a plus for sure.

Very nice staff 😊