Angel Hotel

Hotels
8.3 (943 reviews)
3 Angel Hill , Bury Saint Edmunds , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Nice location
Cons:
Dated rooms
Maintenance issues
High dining costs

Categories

Cleanliness
7.63
Issues reported with room cleanliness and maintenance.
Service
9.1
Staff were friendly and provided exemplary service.
Location
9.14
Location is excellent, overlooking the abbey.
Room Quality
7.09
Rooms were dated and not well designed, but some aspects were spacious.
Amenities
8.12
Amenities present but some issues reported with heating and bathroom fixtures.
Value for Money
8.08
Expensive dining experience but generally worth the cost.
Food and Beverage
9.13
Food received high praise, and accommodating dietary needs.
Overall Experience
8.1
Mixed feelings; some great experiences overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:03

Property Description

Historic Charm and Elegance

Built in 1452, the award-winning Angel Hotel exudes traditional Georgian elegance and charm, blending seamlessly with modern design. Situated on one of the prettiest squares in the country, opposite the Abbey Gardens, this historic property offers a unique stay experience.

Culinary Delights

Indulge in a variety of culinary delights at the newly refurbished Eaterie, Bar, and Lounge. From a delectable breakfast to a relaxing afternoon tea or a sumptuous dinner, guests can savor a range of exquisite dishes. Be sure to make a reservation for afternoon tea or dinner to secure your spot at this popular dining venue.

Celebrity Visits and Rich History

With a rich history of hosting royalty, celebrities, and literary figures, the Angel Hotel has welcomed esteemed guests like Charles Dickens, who even referenced the hotel in The Pickwick Papers. Immerse yourself in the hotel's storied past and add a touch of glamour to your stay.

Book your stay at the Angel Hotel now to experience a perfect blend of history, luxury, and exceptional service.

Important information:

Kindly note pets can only be accommodated in the Angel Classic rooms. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8.3
Based on 943 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.1
A
Angela • couple • gb
8
2026-10-24 • via Nuitee
H
Hill • solo_traveller • gb
10
Exceptional stay
Pros:

Friendly and helpful staff. Very spacious and comfortable rooms. Spotlessly clean. The food was amazing too. Lovely stay. Thank you

Cons:

The parking can be a bit hit and miss but the hotel can move your car to a carpark at the back

2026-10-19 • via Nuitee
A
Anita • couple • gb
9
2026-10-18 • via Nuitee
R
Rebecca • couple • gb
7
Could be an amazing hotel in a great location but the rooms let it down
Pros:

The location, lounge area and bar are great.

Cons:

The bedrooms are outdated and in desperate need of a refresh. They let down the hotel and feel very overpriced.

2026-10-16 • via Nuitee
N
Norry • couple • gb
8
It’s a perfect hotel in a perfect location, staff where attentive and polite and knowledgeable we enjoyed our stay and w
Pros:

Having stayed here before for a wedding I knew the location well and regularly visit Bury St Edmunds, the hotel was fabulous then and still holding it’s standards and charm

Cons:

Used the bar for a pre dinner drink as we were going to eat out then the theatre but was shocked after ordering 2 small glasses off Sauvignon Blanc and getting charged £30

2026-10-14 • via Nuitee
S
sarah • couple • gb
10
super staff and accommodation- a very short distance from where we are visiting,
Pros:

the attentive staff. and breakfast was super tasty!

2026-10-13 • via Nuitee
K
Karen • couple • gb
9
Magical.
Pros:

Fabulous location, great staff, lovely room.

2026-10-12 • via Nuitee
G
gavin • couple • gb
10
Amazing hotel and amazing staff
Pros:

Lovely building and very well presented and staff were superb.

Cons:

Nothing

2026-10-12 • via Nuitee
C
Christopher • couple • gb
10
Central location and very clean
Pros:

Very convenient especially easy parking

Cons:

Quite expensive as it didn’t include breakfast

2026-10-12 • via Nuitee
M
Mannix • solo_traveller • gb
10
Pros:

I love Bury anyway and live there for three years but had never stayed at the angel hotel and as i was coming to meet up with some friends my partner and myself decided to stay the night there on saturday. Can not fault the hotel or the sraff

Cons:

The only thing i will say was the heating was not coming out the vent but the staff were very accomodating and helpful they bought to the room a radiator and a new phone as the one in the room to get hold of reception was not working so they replaced it nothing was to much of a problem .

2026-10-12 • via Nuitee
K
Kevin • couple • gb
10
2026-10-11 • via Nuitee
B
Becs • couple • gb
8
Nice cheeky little Monday overnighter.
Pros:

Excellent location and convenient to have parking available in addition. The bar was well stocked and staffed by exceptionally friendly and knowledgeable staff. Our room was immaculate and had (almost) everything provided (no fridge).

Cons:

The reception area wasn’t immediately obvious on arrival but once found the staff were very welcoming and helpful. Rooms would benefit from a small fridge.

2026-10-10 • via Nuitee
J
Jon • couple • gb
9
2026-10-10 • via Nuitee
P
Philip • couple • gb
9
Very pleasant stay
Pros:

Very good breakfast with

2026-10-10 • via Nuitee
S
Steele • solo_traveller • gb
9
Pros:

Relaxed atmosphere, location and food

Cons:

Room large but dingy

2026-10-09 • via Nuitee
G
Gary • couple • gb
7
It’s a great hotel but I’m not sure we got the full experience we were hoping for.
Pros:

The property was lovely but our room had its faults. The staff were professional though out and the staff in the lounge were lovely.

Cons:

The bathroom in our room was quite dated (a bit grim really). Also, whilst I understand the reasoning, seeing rat bait boxes outside the side entrance near our room was not a great look.

2026-10-09 • via Nuitee
B
Ben • couple • gb
6
It’s ok…but for the price you expect more
Pros:

Location, clean, efficient check-in, excellent tea/coffee in room and shower above bath tub was hot with good pressure.

Cons:

Felt it overpromised and under-delivered and for less money could have had the same experience at Premier Inn. The hotel was fine but room felt dated and functional rather than an experience.

2026-10-07 • via Nuitee
J
Jchamp254 • solo_traveller • us
10
This is a great hotel. I would definitely stay again.
Pros:

The room and the hotel was amazing.

Cons:

Lack of parking but it wasn't too horrible.

2026-09-19 • via Nuitee
M
Michael • couple • gb
10
It was like finding a tent in the wilderness
Pros:

Ours was only a brief stay but we have visited Bury st Edmunds before so we had a plan of what we wanted to see and do. Fortunately the weather was kind enough not to deter us and, together with your lovely hotel, we were wonderfully restored and hoping for a return when time and finances allow.

Cons:

Nothing falls under this category apart from leaving on Tuesday!

2026-09-18 • via Nuitee
A
Alan • couple • gb
9
2026-09-16 • via Nuitee