Angel Hotel

Hotels
8.3 (943 reviews)
3 Angel Hill , Bury Saint Edmunds , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Nice location
Cons:
Dated rooms
Maintenance issues
High dining costs

Categories

Cleanliness
7.63
Issues reported with room cleanliness and maintenance.
Service
9.1
Staff were friendly and provided exemplary service.
Location
9.14
Location is excellent, overlooking the abbey.
Room Quality
7.09
Rooms were dated and not well designed, but some aspects were spacious.
Amenities
8.12
Amenities present but some issues reported with heating and bathroom fixtures.
Value for Money
8.08
Expensive dining experience but generally worth the cost.
Food and Beverage
9.13
Food received high praise, and accommodating dietary needs.
Overall Experience
8.1
Mixed feelings; some great experiences overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:03

Property Description

Historic Charm and Elegance

Built in 1452, the award-winning Angel Hotel exudes traditional Georgian elegance and charm, blending seamlessly with modern design. Situated on one of the prettiest squares in the country, opposite the Abbey Gardens, this historic property offers a unique stay experience.

Culinary Delights

Indulge in a variety of culinary delights at the newly refurbished Eaterie, Bar, and Lounge. From a delectable breakfast to a relaxing afternoon tea or a sumptuous dinner, guests can savor a range of exquisite dishes. Be sure to make a reservation for afternoon tea or dinner to secure your spot at this popular dining venue.

Celebrity Visits and Rich History

With a rich history of hosting royalty, celebrities, and literary figures, the Angel Hotel has welcomed esteemed guests like Charles Dickens, who even referenced the hotel in The Pickwick Papers. Immerse yourself in the hotel's storied past and add a touch of glamour to your stay.

Book your stay at the Angel Hotel now to experience a perfect blend of history, luxury, and exceptional service.

Important information:

Kindly note pets can only be accommodated in the Angel Classic rooms. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8.3
Based on 943 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.1
J
Jchamp254 • solo_traveller • us
10
This is a great hotel. I would definitely stay again.
Pros:

The room and the hotel was amazing.

Cons:

Lack of parking but it wasn't too horrible.

2026-09-19 • via Nuitee
M
Michael • couple • gb
10
It was like finding a tent in the wilderness
Pros:

Ours was only a brief stay but we have visited Bury st Edmunds before so we had a plan of what we wanted to see and do. Fortunately the weather was kind enough not to deter us and, together with your lovely hotel, we were wonderfully restored and hoping for a return when time and finances allow.

Cons:

Nothing falls under this category apart from leaving on Tuesday!

2026-09-18 • via Nuitee
A
Alan • couple • gb
9
2026-09-16 • via Nuitee
E
Emma • couple • gb
8
Staff helpful and great location.
Pros:

Hotel beautiful and great location.

Cons:

Room was a bit dark on ground floor.

2026-09-15 • via Nuitee
S
Scott • couple • gb
10
2026-09-14 • via Nuitee
A
Austin • solo_traveller • gb
9
2026-09-13 • via Nuitee
G
Gareth • couple • gb
7
Pros:

Location, housekeeping, clean, breakfast.

Cons:

The receptionist.

2026-09-13 • via Nuitee
J
Janet • couple • gb
9
Ideal location for a visit to Bury St Ed's.
Pros:

Loved location with parking available and close to all the town has to offer. Appreciated the complimentary bottled water and tea making station. Welcoming staff especially for breakfast (we had our evening meal elsewhere). The continental breakfast was plentiful and fresh. 11am checkout was ideal so didn't feel the need to rush breakfast.

Cons:

The room (001) was on the ground floor at the back of the hotel overlooking a road and the car park. Had to keep the blinds closed for privacy from people walking past. Only a shower over the bath which is normally not a problem but it would have been better if there was a removable hand set and a shower curtain is always a pain! The tap in the basin was too near the edge so awkward to wash hands, etc. Would have liked the bedside lights to be a bit brighter for reading. Lastly, there was not a plug near the tea making station so had to use the plug by the desk for the kettle. If I decide to stay here again, I would request a room at the front of the hotel with a walk-in shower (if there are any).

2026-09-12 • via Nuitee
U
ueno • family_with_children • jp
8
2026-09-08 • via Nuitee
E
Elliot • couple • gb
8
Lovely stay
Pros:

Location. Beautiful hotel, valet parking.

Cons:

The price. The hotel was great but overpriced for what you actually get.

2026-09-06 • via Nuitee
J
Janina • couple • gb
7
Overall I enjoyed it for one night, but if staying longer I would like a nicer view.
Pros:

The location and staff

Cons:

The view was disappointing considering the price of the room, and no safe.
Breakfast was expensive, but great service and location

2026-09-06 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-09-06 • via Nuitee
M
moles • couple • gb
8
2026-09-06 • via Nuitee
G
Grant • couple • gb
10
The staff make this very good hotel even better. Which is always down to the management being extremely good. We loved o
Pros:

Great atmosphere and staff are excellent. Room are clean and comfy

Cons:

Bathroom needs refreshing as does some of the furniture

2026-09-06 • via Nuitee
C
Claire • couple • gb
10
Perfect! 🤗
Pros:

Fantastic hotel, staff very friendly and a perfect location near to the town which had some great shops, cafes and restaurants. Will definitely be returning.

2026-08-29 • via Nuitee
M
Melanie • solo_traveller • gb
9
2026-08-28 • via Nuitee
E
emily • family_with_children • gb
8
2026-08-25 • via Nuitee
T
Thomas • couple • gb
10
2026-08-25 • via Nuitee
J
Judy • couple • gb
10
Great hotel in great town.
Pros:

Food and service excellent. Ate in the restaurant during the evening, also really good quality breakfast. Located centrally in a great town.

2026-08-25 • via Nuitee
A
Alan • couple • gb
10
Wonderful
Pros:

A beautiful property, in an excellent position

2026-08-20 • via Nuitee