Aquabella Hôtel & Spa

Hotels
8.7 (1943 reviews)
2, Rue des Etuves , Aix-en-Provence , fr

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Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent food
Cons:
Cleanliness issues
Crowded amenities
High prices for certain services

Categories

Cleanliness
7.78
Tables at the bar not cleaned after previous clients, indicating a cleanliness issue.
Service
9.25
Staff is described as incredibly friendly and helpful across multiple reviews.
Location
9.29
Great location, short walk to town center mentioned in several reviews.
Room Quality
8.74
Rooms are nicely furnished with good space for clothes, and consistently described as comfortable.
Amenities
7.77
Spa facilities were crowded and some amenities came with additional costs.
Value for Money
8.23
Value perceived as acceptable but some guests noted high prices for certain services.
Food and Beverage
9.28
Restaurant experiences noted as excellent, with wonderful dinners and good breakfast.
Overall Experience
9.25
General sentiment is very positive, with many positive remarks about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:15

Property Description

Luxurious Provencal-Style Rooms
Aquabella, nestled in a charming garden, offers guests beautifully decorated Provencal-style rooms with modern amenities such as free Wi-Fi, air conditioning, and mini-bars. Relax in comfort with provided bathrobes for a truly indulgent stay.

Exquisite Dining Options
Indulge in Mediterranean delights at L’Orangerie restaurant or savor grilled dishes and salads at La Terrasse de la Tour by the outdoor pool during the summer. Culinary experiences at Aquabella are sure to tantalize your taste buds.

Rejuvenating Spa Experience
Unwind at the Sensoriel Spa with access to a sauna, hammam, hot bath, Kneipp shower, and ice fountain. Pamper yourself with luxurious treatments and facilities that will leave you feeling refreshed and rejuvenated.

To experience luxury, exquisite dining, and rejuvenation at Aquabella, book your stay now.

Important information:

Please note that guests under 16 years old are not allowed in the property from Easter until August 31.

The Sensory Spa opening hours:
Monday to Friday: 07:00 to 21:00
Saturdays, Sundays and public holidays: 08:00 to 21:00

Please note that children under 16 years are not allowed in the Sensory Spa.

Please note that parking cannot be reserved in advance.

Please note that the half-board rate includes a 3-course meal. Drinks are not included.

Access to the swimming pool is reserved for people wearing the correct swimming attire.
Please note that the burkini is not permitted in the spa area or at the outdoor pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.7
Based on 1943 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.25
M
margret • couple • de
9
2026-07-04 • via Nuitee
C
Christian • solo_traveller • at
9
Pros:

Das Personal war außergewöhnlich freundlich, eine sehr schöne Anlage sowie ein hervorragendes Restaurant! Leider konnte ich dort nur kurz verweilen …

2026-07-03 • via Nuitee
S
Sarah • couple • gb
10
Fantastic hotel in the heart of the old town
Pros:

Great location, friendly staff, lovely pool and spa

Cons:

Nothing

2026-07-02 • via Nuitee
O
olivier • couple • fr
10
2026-07-01 • via Nuitee
J
Juan Mariano • couple • mx
9
Buen sitio para relajarse y consentirse
Pros:

Excelente trato de todo el personal. La Atención de Martín merece una mención especial La habitación es amplia y confortable. Tiene un pequeño refrigerador muy útil. El SPA es fantástico. La ubicación también nos gustó mucho porque estás a 5 minutos de la zona de restaurantes y bares más popular de la ciudad,

Cons:

Aunque el hotel lo especifica al momento de la reserva, no es muy cómodo tener que llevar el coche a un parking que está a 50 m de la entrada y pagar 22 euros de tarifa.
También es molesto que si llegas en auto, las aplicaciones como google maps y el GPS del auto no estén actualizadas y te dirijan por calles cerradas. Tardamos casi una hora en encontrar la forma de llegar al hotel

2026-07-01 • via Nuitee
P
PHILIPPE • couple • fr
9
Un endroit à recommander pour un séjour à Aix-en-Provence
Pros:

piscine très agréable, bel endroit bistronomique pour diner

Cons:

Rien !!!

2026-07-01 • via Nuitee
F
FadiB • couple • fr
9
2026-06-30 • via Nuitee
M
Michel • solo_traveller • fr
10
Pros:

Hotel trés bien situé pour visiter le centre historique.
Prestations de qualité, avec une piscine exceptionnelle surtout aprés une balade sous la chaleur...

2026-06-29 • via Nuitee
R
Regis • solo_traveller • fr
10
Pros:

Tout. Hotel, restaurant et Piscine.
Grande gentillesse de l'ensemble du personnel.

2026-06-29 • via Nuitee
R
Rachele • couple • it
10
2026-06-29 • via Nuitee
C
cinzia • solo_traveller • it
9
Ottima location
Pros:

Bella struttura molto comoda per visitare la città, accogliente,pulita e ben arredata

2026-06-28 • via Nuitee
K
Kathleen • solo_traveller • us
8
Pros:

The lounge areas: indoor as well as outdoor, plenty of choices so there is opportunity for privacy as well as relaxation. The restaurant offered a Sunday brunch that I missed out on. It looked exceptional.

Cons:

4th floor, room 437 — sound similar to security door alarm cycles with the floor’s ventilation. I had to change rooms in the middle of the night. Avoid rooms in this vicinity.

2026-06-27 • via Nuitee
D
DavidGHallett • Couples • Adelaide, Greater Adelaide, South Australia
10
Superb hotel in Aix....1st choice
Pros:

We had an excellent stay in this hotel.
We enjoyed one of the Belvedere suites which are huge!
Breakfast was excellent. Lots of choices an a great coffee machine.
The highlight however is the stunning pool.
A beautiful long pool with a long featured old wall on one side made it a perfect place to chill out.
Plenty of sun lounges. Poolside bar.
We love it!
Staff are excellent.
We enjoyed a great Caesar salad one lunch time!
Close to the old town and great recommendations for restaurants.
we would stay here again!

2026-06-26 • via Tripadvisor
G
Gabriele • couple • it
8
Pros:

Ottima posizione per visitare il centro città. Colazione eccezionale, completa di tutto e di più.

Cons:

Il parcheggio è vicino ma stretto. Non abbiamo avuto un aiuto per il trasporto dei bagagli.

2026-06-26 • via Nuitee
J
Jolyon • solo_traveller • gb
8
Ideal for Aix a beautiful hotel, comfy beds and perfect for exploring Aix and Provence.
Pros:

Great location and to have a pool ❤️

2026-06-26 • via Nuitee
B
Beate • solo_traveller • au
10
2026-06-26 • via Nuitee
N
Nireshnee • extended_group • za
8
2026-06-25 • via Nuitee
C
Cécile • couple • fr
8
Un moment suspendu et de détente dans un cadre magnifique
Pros:

Le cadre la piscine le jardin les salons
Le restaurant délicieux
Une partie du personnel agréable souriant gentil

Cons:

La chambre décoration très basique et le sol pas nickel
Problème de machine à café de prise de courant
Quelques membres du personnel pas agréable pas empathique …. Difficile d’accéder à la piscine extérieure explications contradictoires

2026-06-25 • via Nuitee
S
Simon • couple • gb
9
Great facilities and beautiful location.
Pros:

Facilities and location are superb

Cons:

Everything was great but on our trip we’ve stayed in other hotels and they’ve offered a slightly more personalised service with commentary benefits which we missed here.

2026-06-25 • via Nuitee
N
Neildmandela • Couples
6
Frosty front desk service
Pros:

Nice infrastructure but a feisty French attitude from the 1970s. As an example, you can be out all day (9 to 3) and your room still won't be cleaned. Separate staff clean the room and separate staff re-stock the coffee and water. After our room was finally cleaned , we found no coffee or water had been re-stocked. Making a special trip to the front desk, I explained this to the desk clerk and he said : no, coffee is always re-stocked first. Did he think I was lying about a couple of Nespresso pods? After explaining again, we did not receive coffee, rather than apology, he retrieved some pods and trickled them into my hands like 30 pieces of silver. At $300 a night, I expect the customer to be right every time about coffee pods.

2026-06-24 • via Tripadvisor