Aquabella Hôtel & Spa

Hotels
8.7 (1960 reviews)
2, Rue des Etuves , Aix-en-Provence , fr
+33 4 42 99 15 00

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Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent food
Cons:
Cleanliness issues
Crowded amenities
High prices for certain services

Categories

Cleanliness
7.78
Tables at the bar not cleaned after previous clients, indicating a cleanliness issue.
Service
9.25
Staff is described as incredibly friendly and helpful across multiple reviews.
Location
9.29
Great location, short walk to town center mentioned in several reviews.
Room Quality
8.74
Rooms are nicely furnished with good space for clothes, and consistently described as comfortable.
Amenities
7.77
Spa facilities were crowded and some amenities came with additional costs.
Value for Money
8.23
Value perceived as acceptable but some guests noted high prices for certain services.
Food and Beverage
9.28
Restaurant experiences noted as excellent, with wonderful dinners and good breakfast.
Overall Experience
9.25
General sentiment is very positive, with many positive remarks about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:15

Property Description

Luxurious Provencal-Style Rooms
Aquabella, nestled in a charming garden, offers guests beautifully decorated Provencal-style rooms with modern amenities such as free Wi-Fi, air conditioning, and mini-bars. Relax in comfort with provided bathrobes for a truly indulgent stay.

Exquisite Dining Options
Indulge in Mediterranean delights at L’Orangerie restaurant or savor grilled dishes and salads at La Terrasse de la Tour by the outdoor pool during the summer. Culinary experiences at Aquabella are sure to tantalize your taste buds.

Rejuvenating Spa Experience
Unwind at the Sensoriel Spa with access to a sauna, hammam, hot bath, Kneipp shower, and ice fountain. Pamper yourself with luxurious treatments and facilities that will leave you feeling refreshed and rejuvenated.

To experience luxury, exquisite dining, and rejuvenation at Aquabella, book your stay now.

Important information:

Please note that guests under 16 years old are not allowed in the property from Easter until August 31.

The Sensory Spa opening hours:
Monday to Friday: 07:00 to 21:00
Saturdays, Sundays and public holidays: 08:00 to 21:00

Please note that children under 16 years are not allowed in the Sensory Spa.

Please note that parking cannot be reserved in advance.

Please note that the half-board rate includes a 3-course meal. Drinks are not included.

Access to the swimming pool is reserved for people wearing the correct swimming attire.
Please note that the burkini is not permitted in the spa area or at the outdoor pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.7
Based on 1960 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.25
E
Eric • couple • fr
8
2026-07-25 • via Nuitee
C
Claudia • couple • ch
9
Pros:

Nette , freie Athmosphäre.

Cons:

Der Aussenpool ist sehr schön, die spa- anlage innen, kalt und dunkel, schade.

2026-07-25 • via Nuitee
F
Françoise • extended_group • fr
8
un sejour agreable dans un hotel avec des prestations de qualite.
Pros:

la qualité des prestations et les repas très bien préparés et délicieux.

Cons:

la taille de la chambre un peu petite

2026-07-24 • via Nuitee
A
Aleksandra • solo_traveller • rs
9
Pros:

Breakfast

Cons:

Pool and spa closes too early. After day trips there wad no time to enjoy

2026-07-24 • via Nuitee
J
Juliane • solo_traveller • de
9
2026-07-24 • via Nuitee
B
Bernard • couple • fr
9
Pros:

Emplacement idéal pour un séjour à Aix.

2026-07-23 • via Nuitee
P
philippe • couple • fr
8
A recommander
2026-07-23 • via Nuitee
G
Govert-Jan • couple • nl
8
Pros:

Location in town, nice rooms, perfect outdoor pool.

Cons:

- There is no secured internet. This means I cannot access my company's network. I think a secure internet line is an absolute must for any hotel that wish to host foreign business guests.
- The staff in the lobby -counter is not very attentive. I would expect that staff behind the counter always greats when you walk in /out. In Aquabella they dont.

2026-07-23 • via Nuitee
F
Federico • extended_group • es
9
2026-07-22 • via Nuitee
L
Ludovic • solo_traveller • fr
9
Pros:

Bel hôtel,emplacement central,très belle terrasse,restaurant de qualité.
Chambres confortables mais deux lits collés sont moins bien qu'un grand lit.
Très bon petit déjeuner,un bémol sur les viennoiseries qui pourraient être meilleures...
Personnel très agréable.

2026-07-22 • via Nuitee
M
Marcel • solo_traveller • fr
7
Sauf cespoints négatifs à améliorer hôtel super !
Pros:

Très bien placé. Restaurant, jardin : joliment adaptés en centre ville.

Cons:

Parking : accès peu commode et non climatisé.
Aucune aide proposée pour les valises !
Robinet lavabo chambre 337 grippé.
Sèche cheveux hors d’usage.
Entrecôte demandée saignante livrée plus qu’à point obligeant à son renvoi en cuisine : c’est bien désagréable pour le client !!!

2026-07-21 • via Nuitee
L
Lalla • solo_traveller • fr
6
Pros:

L'emplacement était parfait et la chambre très confortable.

Cons:

Il y avait un cafard qui se baladait sur les assiettes lors du buffet du petit déjeuner. Il n'y avait pas de place pour les massages avant 2 semaines.

2026-07-21 • via Nuitee
V
Vicky • couple • gb
10
2026-07-20 • via Nuitee
T
Thirza • couple • ch
10
Es war einfach top!
Pros:

Alles!

2026-07-19 • via Nuitee
A
Atman • couple • fr
1
2026-07-19 • via Nuitee
J
Janelle • extended_group • au
10
Perfect place to stay in a HOT Aix
Pros:

Everything

2026-07-19 • via Nuitee
Y
Yahya • couple • fr
5
Moyen
Pros:

Les equipments, l’emplacement

Cons:

Absence de mini bar, la chambre réservée devait avoir vue sur la piscine et ce n’était pas le cas!

2026-07-19 • via Nuitee
M
Marieke • solo_traveller • nl
9
Pros:

De locatie en het zwembad na een dagje in de auto en in de stad!

Cons:

Echt het enige blijft dat het zwembad pas om 10.00u. opengaat! Vroeger kon je hier om 8u. nog even zwemmen voor t ontbijt!

2026-07-17 • via Nuitee
P
Patrick • solo_traveller • gb
10
Expensive but attractive, very pleasant hotel.
Pros:

Pool,spa,gardens, restaurant, room

2026-07-17 • via Nuitee
C
Christian • solo_traveller • at
8
2026-07-16 • via Nuitee