The Monterey Hotel

Hotels
7.5 (885 reviews)
407 Calle Principal , Monterey , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty mat
Poor room amenities

Categories

Cleanliness
6.46
Several reviews noted issues such as a dirty mat and unpleasant smells, affecting the overall cleanliness perception.
Service
8.43
Staff friendliness and helpfulness were frequently mentioned positively, justifying a higher score.
Location
8.47
Many reviews praised the hotel’s prime location near attractions, restaurants, and downtown.
Room Quality
6.92
Mixed feelings about room sizes and features; some enjoyed quaintness while others criticized lack of adequate amenities.
Amenities
7.45
Basic amenities were present but some reviews indicated dated items; overall, they were reasonable for the price.
Value for Money
7.91
Most guests felt that the cost was fair for what they received, though some experienced unset satisfaction.
Food and Beverage
6.96
Mentioned positively for coffee and tea but lacked diversity in food options.
Overall Experience
7.43
Mixed experiences overall; positive aspects balanced by significant drawbacks in room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:38

Property Description

Historic Charm with Modern Amenities
Experience the perfect blend of history and comfort at The Monterey Hotel. Step into a world of hand-carved wood furnishings, plantation-style shutters, and modern en suite rooms equipped with all the essentials for a relaxing stay.

Convenient Services
Enjoy the convenience of valet parking, free WiFi, and a 24-hour reception at your disposal. Whether you need assistance with dry-cleaning or any other request, our attentive staff is here to ensure your stay is seamless.

Prime Location
Situated in Old Town Monterey, our hotel is just a stone's throw away from popular attractions like Cannery Row, Fisherman’s Wharf, and the Monterey Bay Aquarium. Explore the best of the city with ease during your stay at The Monterey Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

7.5
Based on 885 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.43
S
Sheila • extended_group • us
3
Unpleasant and chaotic
Pros:

Front desk staff

Cons:

Hotel is old and the hardware works the opposite of what I’m used to. We couldn’t get in the room so the keys were re-keyed but couldn’t get in. Turns out you have to lift the door handle up to open the door. Then couldn’t get shower to turn on also but needed instructions. The smoke alarm started to chirp so they sent a young man to turn it off. He didn’t have a battery with him so he took it downstairs to see if he could find a battery. He couldn’t get it to work so we were without a smoke detector. We stayed 2 nights but housekeepers didn’t clean our room after the first night

2026-07-03 • via Nuitee
O
Oznur • couple • tr
1
Pros:

Nothing.

Cons:

It was truly a terrible experience. There is a big difference between a historic building and one that is old, neglected, and poorly maintained.
In my opinion, the hotel should not accept guests until the carpets are replaced. The carpets in both the hallways and the rooms were extremely old and dirty. I genuinely believe they were dirty enough to pose a health risk.
The walls were also very thin, making it easy to hear noise from the neighboring rooms and the floor above. It was almost impossible to get a good night’s sleep.
I stayed here for three nights only because I was on a limited budget. I definitely would not recommend this hotel. Avoid staying here if you can.

2026-07-02 • via Nuitee
B
Benitez • family_with_children • py
6
Aceptable pero le falta cariño.
Pros:

Buena ubicación. En pleno centro, a distancia caminable de muchos lugares.

Cons:

El hotel está un poco decaído, le falta cariño.

2026-07-01 • via Nuitee
J
Joyce • solo_traveller • us
10
Pros:

It was a neat old hotel. Location was perfect

2026-07-01 • via Nuitee
A
ANTONY • couple • us
9
Cons:

Lack of refrigerator and microwave

2026-06-30 • via Nuitee
T
Teresa • couple • us
10
2026-06-30 • via Nuitee
A
Andres • solo_traveller • us
10
Pros:

The proximity of everything

Cons:

How short our stay was

2026-06-28 • via Nuitee
S
Stella • solo_traveller • us
7
Pros:

Location terrific, better than expected. Large room

Cons:

More lighting in the room. No over head light. Very dark, needed to use flashlight to find things in my suitcsse

2026-06-22 • via Nuitee
C
Christian G. • solo_traveller • py
8
Pros:

Ubicación

Cons:

Instalaciones muy antiguas

2026-06-19 • via Nuitee
N
Noel • couple • us
8
A cool historic hotel, friendly staff, great location
Pros:

The hotel was in a great location and very interesting due to the historical nature. We were offered a very affordable upgrade to a historical suite which we took, and it was really cool seeing the way the hotels used to be built and all the history; the floors were uneven due to the hotel shifting over time, the fireplace had the original marble mantle, the bathroom sink had neat sideways taps, etc. It was a beautiful exterior, walkable in downtown, and dog friendly.

Cons:

While the historical suite was cool and clean, it was a bit run down. The carpets were stained/worn and had bleach spots on them from cleaning, the fireplace was decorative only, and the windows (on the 4th floor) are low set (below waist) and open fully with no screens/bars/protection - a falling hazard for kids/dogs. No A/C. Still a cool room, but if I go back, I'd probably elect to keep a modern/updated room.

2026-06-18 • via Nuitee
P
Pilvele • couple • lt
5
2026-06-18 • via Nuitee
C
Cecelia • family_with_children • us
5
Pros:

The location was good and the receptionist was very good.

Cons:

The room was a little noisy- we could hear our neighbors and footsteps from the room above us. The pillows were hard and not comfortable.

2026-06-17 • via Nuitee
D
David • couple • us
9
Quicky classic hotel with great location.
Pros:

Awesome location. The hotel has character being an older building but it can be quirky if you are expecting a resort style visit. Being downtown it is a little walk to get to Cannery Row. But the walk is nice and doable.

Cons:

Location.

2026-06-16 • via Nuitee
R
Raul • solo_traveller • us
10
2026-06-16 • via Nuitee
D
Donald • couple • us
8
2026-06-16 • via Nuitee
C
Candice • solo_traveller • us
1
Won't be coming back to this location
Pros:

The location an staff were good.

Cons:

I was given the wrong size bed. I booked for a queen an I was given a broken full size bed. I'm 7months pregnant both my self and my fiance are over 6ft. The room had mold in both windows and growing in the shower. I had to wipe our bathroom down because there was what looked loke blood on the light switch, the bathroom sink, and the toilet.

2026-06-15 • via Nuitee
S
Scott • solo_traveller • ca
7
No
Pros:

Location and hotel architecture

Cons:

Water temperature in the shower changed when a toilet was flushed

2026-06-13 • via Nuitee
M
Maria • family_with_children • cl
5
Bien para 1 noche
Pros:

La ubicación

Cons:

El ruido

2026-06-13 • via Nuitee
R
Ricardo Lahera • solo_traveller • es
2
Pros:

No me gustó nada

Cons:

Estaba viejo y sucio. No tenía armario ni otra solución para colgar ropa.
Se escuchaban todos los ruidos posibles. El ronquido del vecino y las puertas de toda la planta al cerrarse.
El café del desayuo malísimo.
No tiene servicio de habitaciones si no lo pides.
180$ la noche por esto, no lo vale.

2026-06-11 • via Nuitee
R
roberthM4908VP • Couples
10
Monterrey Hotel is the place to stay when visiting Monterrey
Pros:

Wonderful experience again. Friendly and helpful staff. Clean and comfortable room. Convenient to local restaurants, aquarium and peer. Our go to for when we visit Monterrey.

2026-06-10 • via Tripadvisor