The Monterey Hotel

Hotels
7.5 (902 reviews)
407 Calle Principal , Monterey , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty mat
Poor room amenities

Categories

Cleanliness
6.46
Several reviews noted issues such as a dirty mat and unpleasant smells, affecting the overall cleanliness perception.
Service
8.43
Staff friendliness and helpfulness were frequently mentioned positively, justifying a higher score.
Location
8.47
Many reviews praised the hotel’s prime location near attractions, restaurants, and downtown.
Room Quality
6.92
Mixed feelings about room sizes and features; some enjoyed quaintness while others criticized lack of adequate amenities.
Amenities
7.45
Basic amenities were present but some reviews indicated dated items; overall, they were reasonable for the price.
Value for Money
7.91
Most guests felt that the cost was fair for what they received, though some experienced unset satisfaction.
Food and Beverage
6.96
Mentioned positively for coffee and tea but lacked diversity in food options.
Overall Experience
7.43
Mixed experiences overall; positive aspects balanced by significant drawbacks in room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:38

Property Description

Historic Charm with Modern Amenities
Experience the perfect blend of history and comfort at The Monterey Hotel. Step into a world of hand-carved wood furnishings, plantation-style shutters, and modern en suite rooms equipped with all the essentials for a relaxing stay.

Convenient Services
Enjoy the convenience of valet parking, free WiFi, and a 24-hour reception at your disposal. Whether you need assistance with dry-cleaning or any other request, our attentive staff is here to ensure your stay is seamless.

Prime Location
Situated in Old Town Monterey, our hotel is just a stone's throw away from popular attractions like Cannery Row, Fisherman’s Wharf, and the Monterey Bay Aquarium. Explore the best of the city with ease during your stay at The Monterey Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRY

Location

Guest Reviews

7.5
Based on 902 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.43
S
sigal • solo_traveller • il
6
2026-09-19 • via Nuitee
M
matthew • solo_traveller • gb
3
Pros:

Close to town centre

Cons:

Old and dated rooms . Don't book if you want your deposit back waited nearly 2 weeks now still waiting asked multiple times for it

2026-09-19 • via Nuitee
M
Maria Del Carmen • couple • es
10
2026-09-16 • via Nuitee
O
Okazaki • solo_traveller • jp
5
まあまあの滞在
Pros:

ロケーションは、大変良かった。

Cons:

部屋にクローゼットが無く、上着などを書ける場所が無かった。冷蔵庫が有れば良かった。

2026-09-16 • via Nuitee
D
Danielle • couple • us
2
ROOM 414 termite infestation. Nostalgic sure, suitable for a bug free stay-no.
Pros:

The only nice thing about this hotel is the location. Other than that it is old and decrepit.

Cons:

ROOM 414 was infested with termintes. The door jam was rotted and they were either coming from there for the baseboards on the floor. At 11:30 at night we left the room but since they were sold out there was no where for us to go. We had to play more money for a last minute hotel room at another place. They ended up refunding the stay but with the caveat that an inspector came to the room and found NOTHING. Beware of this facilite. Nostalgic sure, clean no. See pictures. I have a video but can't upload the live termites flying about. The room smelled musty too. We had to open the windows. They didn't feel OBLIGATED to go beyond the refund even though I had to spend over 300$ more to stay at another hotel.

2026-09-14 • via Nuitee
R
Richard • couple • gb
6
Ok but wouldnt stay again
Pros:

1 male staff member on reception very nice.

Cons:

1 femsle member of staff rude. She should not be the 1st face of the hotel.
Advertised parking but no parking.
Noisy room beneath some stairs meaning interupted sleep several times

2026-09-14 • via Nuitee
J
James • couple • gb
10
Enjoyable stay in a character Hotel.
Pros:

A real character Hotel with very friendly and helpful staff. We really enjoyed our stay. If you want to move outside the standard chain hotels this could be for you. Mobile or catering but located in the middle of town so everything is convenient.

Cons:

Nothing not to like.

2026-09-10 • via Nuitee
L
Lorraine • couple • gb
8
Enjoyable and comfortable stay.
Pros:

Pleasant hotel, room was comfortable. Staff were pleasant and helpful. Close to the sea front, pier and restaurants.

Cons:

Carpets appeared worn in some areas. Hotel is lovely and characterful but could do with a little revamp.

2026-09-07 • via Nuitee
A
Alan • couple • gb
6
OK for the night
Pros:

The location is good

Cons:

We were in the historical part of the hotel, it was a bit tired and the room small

2026-09-06 • via Nuitee
A
Adrian • couple • gb
1
This was a horribke place to stay.
Pros:

Good location, near the sea.

Cons:

The property was scruffy, untidy, dirty. One of the worse hotels I have ever stayed at. Forgot to mention the horrible smell throughout the premises. The toilet kept blocking up. As well. You can tell the owners do not care about this hotel or their guests. This should not be in booking.com

2026-09-06 • via Nuitee
C
Chico • solo_traveller • py
9
2026-09-02 • via Nuitee
H
Herring • couple • us
9
2026-09-01 • via Nuitee
D
Derrick • couple • us
8
Clean rooms and friendly staff, no ac room can make it hard to sleep. Location is good but can hear the cars pretty loud
Pros:

Good location and staff

Cons:

No ac was the biggest draw back

2026-08-30 • via Nuitee
R
riccardo • couple • it
9
2026-08-26 • via Nuitee
B
Becky • extended_group • us
7
Pros:

The hotel is hard to find, the room was so hot and stuffy: the staff was not welcoming

2026-08-24 • via Nuitee
R
Rebecca • solo_traveller • gb
8
2026-08-22 • via Nuitee
M
Michael • couple • us
5
2026-08-14 • via Nuitee
A
Afonso • extended_group • pt
8
2026-08-14 • via Nuitee
L
Lodetti • solo_traveller • it
10
2026-08-13 • via Nuitee
C
Concepcion • couple • us
7
Fair
Pros:

Location was good

Cons:

Noise from room above interrupted my sleep. People climbing up and down the stairs. Need more insulation or better carpeting to absorb the noise from footsteps!

2026-08-13 • via Nuitee