Hotel Baseler Hof

Hotels
8.4 (5743 reviews)
Esplanade 11 , Hamburg , de

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast variety
Cons:
High breakfast price
Rooms are small and dated
Inconsistent gym access

Categories

Cleanliness
8.23
The hotel is described as clean, but there are indications of the property being a bit worn.
Service
9.2
Staff is consistently praised for being friendly and helpful.
Location
9.24
Multiple reviews highlight the unbeatable location of the hotel.
Room Quality
7.69
Rooms are described as small and somewhat dated, with mixed comfort levels.
Amenities
8.22
Basic amenities are available, but some guests noted that the gym was under renovation.
Value for Money
7.68
Some guests believe the pricing is not justified given the room quality and amenities.
Food and Beverage
8.23
The breakfast is generally praised, though some noted high costs and lukewarm food.
Overall Experience
8.7
Despite some negatives, guests express a desire to return, highlighting enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:07

Property Description

Central Location
Located in the heart of Hamburg, between the Alster lake and the Planten un Blomen gardens, Hotel Baseler Hof offers the perfect starting point to discover the city.

Cozy Accommodation
Experience comfort in our warmly-lit en suite rooms equipped with wireless internet access, ensuring a pleasant stay for all guests.

Gastronomic Delights
Indulge in our excellent breakfast buffet to kickstart your day and savor a variety of wines, coffees, teas, and cakes at the hotel's restaurant and wine bar Kleinhuis in the evening.

Book now to enjoy a delightful stay at Hotel Baseler Hof and explore Hamburg effortlessly.

Important information:

When booking more than 8 rooms, different policies and additional supplements may apply.

Starting 2023, the city tax will be mandatory for everyone. Business guests are no longer exempt from it.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5743 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
J
Jochen • solo_traveller • de
8
Pros:

Großes Zimmer, sehr freundliches und hilfsbereites Personal, zentrale Lage

2026-05-30 • via Nuitee
N
Nikulina • solo_traveller • de
7
Normal
Pros:

Location is great, interiors were pretty also. Late night check in went with no problem.

Cons:

In the morning stuff offered cleaning of rooms like 3 times in row without even knocking on door, just directly entering the room. Also bathtub/shower was rather small, not inclusive for overweight people. Ventilation is not great either, it's hot in summer but opening window meant directly listening to the noise of the street. No AC. For the price it could be better

2026-05-30 • via Nuitee
F
Frank • couple • de
8
2026-05-30 • via Nuitee
T
Temur • couple • ge
10
2026-05-29 • via Nuitee
R
Raymond • solo_traveller • ch
8
Tipptopp und freundlich!
Pros:

Freundliche Personen am Empfang und auch die Reinigungspersonen waren sehr freundlich und flexibel. Das Frühstücksbuffet war reichhaltig und gut. Ebenfalls die Bedienung war sehr aufmerksam und freundlich. Super war u.a. auch, dass es eine Sauna hat. Die Lage ist sehr zentral.

Cons:

Ich hatte das eBike dabei und für die Unterbringung der Bike könnte man noch echt etwas verbessern. Ohne fremde Hilfe des Empfanges kriegt man das eBike fast nicht die Treppe hoch. Runter ging etwas riskant auch ohne Hilfe. Ein Augenmerk auf diesen Punkt würde nicht schaden. Positiv ist jedoch, dass man einen abschliessbaren Raum hat.

2026-05-29 • via Nuitee
S
Sylwia • solo_traveller • de
8
Pros:

Geräumiges und sauberes Zimmer. Freundliches Personal.

2026-05-29 • via Nuitee
N
Nino • couple • ge
10
2026-05-29 • via Nuitee
D
David • couple • gb
8
Lovely location, would recommend
Pros:

Great location, clean

2026-05-29 • via Nuitee
A
Anna • solo_traveller • ie
8
2026-05-29 • via Nuitee
E
evrim • family_with_children • tr
9
2026-05-29 • via Nuitee
S
Slava • solo_traveller • il
8
2026-05-29 • via Nuitee
A
Algidas • couple • lt
9
I hope I'll return to this hotel
Pros:

Excellent location, excellent breakfast, very friendly staff

2026-05-28 • via Nuitee
E
Eva • solo_traveller • at
10
Pros:

Alles

Cons:

Fällt mir nichts ein

2026-05-28 • via Nuitee
K
Katia • couple • br
10
Excelente custo benefício
Pros:

Gentileza, ótimo café da manhã, bom custo benefício e localização excelente para quem vem de navio

2026-05-28 • via Nuitee
D
Daniel • couple • ch
5
2026-05-28 • via Nuitee
C
Christiane • family_with_children • de
9
2026-05-28 • via Nuitee
M
Metivishvili • couple • ge
10
Clean and personal was cute
Pros:

Very good

Cons:

Everything was perfect 10/10

2026-05-28 • via Nuitee
J
Jörg W. • couple • de
8
Es gibt keinen Grund, nicht wiederzukommen!
Pros:

Personal prima,
Frühstück bestens,
Nachtruhe vorzüglich.
Auch die Geschichte des Hauses in 4. Generation ist interessant.

2026-05-28 • via Nuitee
M
Margret • solo_traveller • de
8
2026-05-27 • via Nuitee
A
Amy • solo_traveller • gb
8
Pros:

The beds where comfortable and the room was clean. The staff where lovely when I interacted with them.

Cons:

I have no complaints. I couldn't figure out how to lock my door but thats more on me.

2026-05-27 • via Nuitee