Crystal Inn Hotel & Suites - Midvalley

Hotels
9 (1859 reviews)
818 East Winchester , Salt Lake City , US
+1 801-685-9300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Noise from the surroundings
Some amenities unavailable

Categories

Cleanliness
8
Several guests mentioned cleanliness issues, including musty smells and a urine odor.
Service
9.5
Guests generally found the staff to be friendly and helpful.
Location
9.5
The location was frequently praised for convenience.
Room Quality
9
Rooms were mostly described as spacious and comfortable.
Amenities
8.5
Amenities like the breakfast and swimming pool received positive remarks.
Value for Money
9.5
Many guests felt it was good value for the price paid.
Food and Beverage
9
Breakfast was well received, considered a highlight.
Overall Experience
9
General consensus was that most guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:57

Property Description

Convenient Location near Fashion Place Mall

Indoor Pool and Daily Breakfast Buffet

Business Center and Fitness Room

Experience comfort and convenience at Crystal Inn Hotel & Suites – Midvalley, located just 1 mile from Fashion Place Mall. Unwind in the indoor pool, enjoy a delicious breakfast at the daily buffet, and stay connected with free Wi-Fi in every room. Need to catch up on work? Head to the business center or squeeze in a workout at the fitness room. With local restaurant delivery service and attractions like Wheeler Historic Farm nearby, your stay promises both relaxation and adventure. Book now to make the most of your trip to Midvalley!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Guest Reviews

9
Based on 1859 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
S
Sanita • extended_group • lv
2
never again
Pros:

the hotel itself seems good from the outside.
we liked the pool. lots of shops nearby.

Cons:

when we got to the property, we were greeted by quite a rude lady at the reception desk. she seemed to be having a bad day. no one told us, before arriving, that there would be no working elevators. it was a Saturday when we arrived and we were told that the elevator would only be fixed on WEDNESDAY. ridiculous. there are also people in Utah who work on weekends, the hotel is just stingy and doesn’t want to pay more. the corridors of the hotel, especially the stair area were so HOT. it was more than 100°F when we were there and having to carry the suitcases up to the fourth floor is not something I should be doing. there should be someone there who helps with that stuff, especially considering there was no warning about the elevator not working until we got here. the only reason we booked this property is to have an elevator, and that was not available. breakfast is terrible. no good choices, everything tastes disgusting. every single person we encountered at the reception desk was rude. they don’t even acknowledge the fact that you’re greeting them.

2026-09-19 • via Nuitee
K
Klaasje • solo_traveller • nl
10
Goed verblijf!
Pros:

Netjes hotel om op doortocht te verblijven.

2026-09-18 • via Nuitee
S
Schirato • family_with_children • it
8
Pros:

Hotel carino, poco fuori dal centro ma facilmente raggiungibile, colazione buona e anche le stanze carine, c'è anche una bella piscina con idromassaggio, unica cosa che aggiungerei è una macchina del caffè in camera

2026-09-18 • via Nuitee
C
Christine • couple • de
10
Super Preis-Leistungs-Verhältnis
Pros:

Wunderbar! Natürlich kein fünf Sterne Hotel, aber für das was es ist absolut top. Riesiges Zimmer, sauber, schön mit dem separaten Wohnbereich. Das Frühstück war für amerikanische Verhältnisse absolut brauchbar, das Personal beim Frühstück sehr nett. Man ist sofort auf der Interstate und trotzdem hört man davon nur wenig, wir haben gut geschlafen. Wir konnten sogar zwischen zwei verschiedenen Etagen wählen, wodurch wir ein schön ruhiges Zimmer hatten.

Cons:

Bett etwas durchgelegen, sonst gibt es nichts zu bemängeln.

2026-09-16 • via Nuitee
L
Lue • solo_traveller • us
9
2026-09-16 • via Nuitee
M
Maxime • solo_traveller • be
9
Pros:

Nous avons apprécié l’emplacement. Le petit déjeuner était très bon et copieux pour les usa. La chambre était très spacieuse et bien équipée.
Je recommande cet hôtel.

2026-09-16 • via Nuitee
S
Shirley • couple • us
10
Excellent
Pros:

I have stayed here many times. I have never had a negative experience. Staff are great

Cons:

No dislikes

2026-09-15 • via Nuitee
C
Cris1995 • couple • it
1
DA EVITARE
Cons:

Sporco, letto pieno di peli e capelli, acqua della doccia fredda, asciugamani macchiati.
La camera aveva un forte odore di fumo/sigaretta.
SCONSIGLIATO

2026-09-15 • via Nuitee
K
Kathleen • couple • us
8
2026-09-14 • via Nuitee
H
Hong • extended_group • sg
7
Short Stay
Pros:

The price is reasonable. The location is quiet and convenient.

Cons:

The room is quite dated with an awkward layout. On top of that, the air conditioning is very noisy, and the breakfast was terrible.

2026-09-13 • via Nuitee
T
Thomas • couple • de
7
2026-09-12 • via Nuitee
L
Lara • solo_traveller • ch
9
2026-09-11 • via Nuitee
E
Esther • solo_traveller • nl
9
Pros:

De kamer is groot en comfortabel.

Cons:

Het ontbijt is kwalitatief goed maar niet zo uitgebreid.

2026-09-10 • via Nuitee
M
mazzamauri • solo_traveller • it
10
Tutto ok
Pros:

Cortesia, pulizia, posizione.

Cons:

Nulla

2026-09-10 • via Nuitee
J
Janet • solo_traveller • us
9
Will Be Back Again
Pros:

Friendly and Helpful staff. Close to the freeway.

2026-09-09 • via Nuitee
Z
Zhichuan • family_with_children • us
9
2026-09-09 • via Nuitee
O
Olaf • extended_group • de
8
Gut für einen Zwischenstop
Pros:

Großes sauberes Zimmer, freundliches Personal, unkompliziertes Check Inn & Check out, Frühstück ok

2026-09-08 • via Nuitee
L
LaDonna • couple • us
10
Wonderful
Pros:

The room was wonderful, having a seating area was nice.

Cons:

The breakfast was just shy of perfect, waffles and other fruits would have been nice, and last until 10.

2026-09-08 • via Nuitee
J
Jeff • couple • us
8
Relaxing and enjoyable overall
Pros:

Great location, close to freeway. Plenty of shopping and dining nearby

Cons:

Hotel beds are mid.

2026-09-07 • via Nuitee
A
Aurélie • solo_traveller • fr
9
Pros:

Bien situé et pas trop loin de Salt Lake, calme, à proximité des magasins et restaurants. Accès piscine et laverie.

2026-09-07 • via Nuitee