Hotel Hacienda

Hotels
7.4 (2691 reviews)
179 Cleveland St, Chippendale , Sydney , au

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
No soundproofing
Small room
Leaking sink
Noise from trains

Categories

Cleanliness
7.11
Some guests mentioned small cleaning oversights.
Service
8.58
The staff were friendly and accommodating.
Location
8.62
Very convenient location near public transport.
Room Quality
6.57
Several complaints about noise and room size.
Amenities
6.1
Limited amenities and some issues with provided items.
Value for Money
7.06
Expectations were not fully met based on the price.
Food and Beverage
8.11
Not much feedback, standard offerings.
Overall Experience
7.08
Overall, guests had mixed feelings but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:01

Property Description

Convenient Location: Hotel Hacienda is a short stroll from Sydney Central Station, making it an ideal choice for travelers seeking easy access to transportation hubs.

Comfortable Rooms: Guests can enjoy air-conditioned rooms equipped with modern amenities such as a TV, refrigerator, and tea/coffee making facilities. The private bathrooms come with a hairdryer for added convenience.

Nearby Attractions: Situated within walking distance of Sydney University and Broadway Shopping Centre, guests can explore the city's popular landmarks with ease. Central Station's proximity allows for seamless travel to iconic sites like Sydney Harbour and Opera House.

Ready to experience comfort and convenience at Hotel Hacienda? Book your stay now!

Important information:

All guests must sign the property's Terms of Stay.

Please note, the property does not accept cash payments.

Please note that there is a nonrefundable 1.5% charge when you pay with Mastercard and Visa credit cards and a nonrefundable 1.3% charge when you pay with an American Express, Diners Club or JCB credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for AUD 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

7.4
Based on 2691 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.62
Room Quality: 6.57
Amenities: 6.1
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 7.08
S
Samantha couple au
9
Cons:

Microwave in the room would have been convenient, but not a big hassle

2026-06-19 via Nuitee
A
Aiden solo_traveller au
8
2026-06-18 via Nuitee
L
L couple au
9
Great value for money
Pros:

Perfect for a work stay. Beds very comfy, lovely lobby and common room.

Cons:

The fridge wasn’t connected / walls little thin

2026-06-12 via Nuitee
M
Michelle couple au
8
2026-06-11 via Nuitee
C
Charlie solo_traveller gb
9
2026-06-11 via Nuitee
M
McLeod solo_traveller au
8
2026-06-10 via Nuitee
J
Jasmine solo_traveller au
7
2026-06-09 via Nuitee
M
Marsh1444 solo_traveller au
5
2026-06-08 via Nuitee
O
Olivia couple nz
10
2026-06-07 via Nuitee
M
Mohan Kumar solo_traveller bn
10
Decent stay and budget friendly
Pros:

Staff is very helpfull and always respond with smile, location is great and bus stop just near by less than 20 meters

Cons:

Nothing much i guess except for no in house bar or restaurent which is closed at the moment

2026-06-06 via Nuitee
K
KANAMI couple au
8
2026-06-05 via Nuitee
D
Dan solo_traveller nz
10
2026-06-04 via Nuitee
L
Lancaster solo_traveller au
6
A tiny room out of the way
Pros:

Rooms were clean and the location was near the train station which was good. The staff were definitely the highlight. They were very understanding and patient.

Cons:

The rooms were very small. The carpark was very small and there was a giant rat in the parking garage. Parking is $30 extra a night.
The value for money was fine. I did feel the small room and the passable location didn’t make up for the almost $300 for two nights.

2026-06-04 via Nuitee
A
Anna solo_traveller de
8
Für einen kurzen Stay super, für länger besser ein größeres Zimmer
Pros:

Sehr nettes Personal, sehr hilfsbereit.

Cons:

Zimmer wirklich extrem klein, sobald man bisschen Gepäck hat. Keine richtigen Abstellmöglichkeiten.

2026-06-01 via Nuitee
R
Rohit solo_traveller au
10
2026-05-30 via Nuitee
M
Maria solo_traveller au
10
2026-05-29 via Nuitee
E
Emma solo_traveller au
8
Great location and clean
Pros:

Good location, clean

Cons:

Very small rooms. Not suitable for couple or family but good for single traveller

2026-05-26 via Nuitee
M
Mark solo_traveller au
9
2026-05-26 via Nuitee
C
Claire solo_traveller au
8
2026-05-25 via Nuitee
S
Siriluk couple au
10
2026-05-25 via Nuitee