Hotel Hacienda

Hotels
7.4 (2686 reviews)
179 Cleveland St, Chippendale , Sydney , au

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
No soundproofing
Small room
Leaking sink
Noise from trains

Categories

Cleanliness
7.11
Some guests mentioned small cleaning oversights.
Service
8.58
The staff were friendly and accommodating.
Location
8.62
Very convenient location near public transport.
Room Quality
6.57
Several complaints about noise and room size.
Amenities
6.1
Limited amenities and some issues with provided items.
Value for Money
7.06
Expectations were not fully met based on the price.
Food and Beverage
8.11
Not much feedback, standard offerings.
Overall Experience
7.08
Overall, guests had mixed feelings but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:01

Property Description

Convenient Location: Hotel Hacienda is a short stroll from Sydney Central Station, making it an ideal choice for travelers seeking easy access to transportation hubs.

Comfortable Rooms: Guests can enjoy air-conditioned rooms equipped with modern amenities such as a TV, refrigerator, and tea/coffee making facilities. The private bathrooms come with a hairdryer for added convenience.

Nearby Attractions: Situated within walking distance of Sydney University and Broadway Shopping Centre, guests can explore the city's popular landmarks with ease. Central Station's proximity allows for seamless travel to iconic sites like Sydney Harbour and Opera House.

Ready to experience comfort and convenience at Hotel Hacienda? Book your stay now!

Important information:

All guests must sign the property's Terms of Stay.

Please note, the property does not accept cash payments.

Please note that there is a nonrefundable 1.5% charge when you pay with Mastercard and Visa credit cards and a nonrefundable 1.3% charge when you pay with an American Express, Diners Club or JCB credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for AUD 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

7.4
Based on 2686 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.62
Room Quality: 6.57
Amenities: 6.1
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 7.08
R
Rohit solo_traveller au
10
2026-05-30 via Nuitee
M
Maria solo_traveller au
10
2026-05-29 via Nuitee
M
Mark solo_traveller au
9
2026-05-26 via Nuitee
E
Emma solo_traveller au
8
Great location and clean
Pros:

Good location, clean

Cons:

Very small rooms. Not suitable for couple or family but good for single traveller

2026-05-26 via Nuitee
C
Claire solo_traveller au
8
2026-05-25 via Nuitee
T
tereza solo_traveller au
5
2026-05-25 via Nuitee
S
Siriluk couple au
10
2026-05-25 via Nuitee
T
Tia couple au
7
2026-05-24 via Nuitee
B
Bronwyn solo_traveller au
6
2026-05-24 via Nuitee
A
Andrea solo_traveller it
8
2026-05-23 via Nuitee
K
Kate extended_group au
8
2026-05-22 via Nuitee
T
Teresa couple au
10
We were delayed due to flight cancellations and arrived at 12am and were still greeted with a smile
Pros:

It was very clean and the bed was very comfortable

Cons:

It was all good

2026-05-20 via Nuitee
J
Jsmede solo_traveller au
6
Pros:

Comfy beds, close to where i needed to go, check in was easy and quick

Cons:

Extra fees for parking, extra deposit on arrival

2026-05-17 via Nuitee
K
Ka Shun Thomas solo_traveller au
1
2026-05-17 via Nuitee
G
Grant solo_traveller au
9
Pros:

The 2 Staff that I spoke with were great.
Great location as we came up from Canberra and went to Swans v Pies match at the scg Friday night and to lion king in haymarket Saturday so close to both, very convenient.

Cons:

Noise of trains and highway as you are on the corner of both but know that before you stay and except it as very convenient spot to be based.
4 of us stayed and booked like that and only 2 towels supplied, but the staff helped out when I asked for towels.

2026-05-16 via Nuitee
M
Marcus A solo_traveller au
10
2026-05-15 via Nuitee
M
Marcus couple de
8
2026-05-14 via Nuitee
R
Ruby couple jp
10
2026-05-13 via Nuitee
F
Faith couple au
8
2026-05-13 via Nuitee
D
Daniel solo_traveller au
7
2026-05-13 via Nuitee