Point Hotel

Hotels
9 (3291 reviews)
21 Lambert Street, Kangaroo Point , Brisbane , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Food quality disappointments

Categories

Cleanliness
8.08
Guests reported issues with cleanliness, including dirty items left in the room.
Service
9.55
Staff were generally described as friendly and professional.
Location
9.59
Location is consistently noted as excellent and convenient.
Room Quality
9.04
Rooms are generally comfortable, though some aspects are outdated.
Amenities
9.07
Amenities include a nice pool and rooftop bar, although some equipment may be lacking.
Value for Money
9.53
Guests feel they received good value for their stay.
Food and Beverage
8.08
Mixed reviews regarding food quality and specifics, with some disappointment.
Overall Experience
9.05
Overall experience reported as good but with noted cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:02

Property Description

Luxurious Accommodation with Stunning Views
Located at Kangaroo Point, The Point Brisbane offers breathtaking views of the Brisbane River and city skyline. The rooms feature modern amenities like flat-screen TVs, en suite bathrooms, and a pillow menu for a comfortable stay. Some rooms even offer panoramic views of the city and river, adding to the luxurious experience.

Top-Notch Facilities for Guests
Guests can enjoy a range of facilities including a fitness centre, palm-fringed pool, and 24-hour room service. The hotel also provides concierge services, valet parking, and a free shuttle to the City Hopper terminal. Whether you want to stay active or unwind by the pool, The Point Brisbane has you covered.

Culinary Delights and Convenient Location
Indulge in modern Australian cuisine at Lamberts Restaurant or unwind with pre-dinner drinks at the bar and lounge. With South Bank Parklands and Fortitude Valley within walking distance, guests can explore the vibrant surroundings easily. Book your stay at The Point Brisbane for a memorable experience!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3.4% charge when you pay with an American Express or Diners Club credit card.

Please note that this hotel requires a credit card, with PIN number, for pre-authorization upon check in to guarantee payment for any incidental charges.

Please note that any extra bedding needs to be requested during the booking process using the Special Requests box.

Please note that parking costs 25$ per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-06-30 until 2026-02-26
Fitness center is closed from 2026-06-30 until 2026-02-26
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3291 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.08
Overall Experience: 9.05
A
Ayyaz family_with_children au
5
Not really good
Pros:

Location was only thing which we liked

Cons:

Swimming pool is under construction & also no proper gym so a 4 star hotel without above amenities is not ideal

2026-07-04 via Nuitee
C
Christopher solo_traveller au
8
2026-07-04 via Nuitee
R
Rachel couple au
7
Pleasant enough
Pros:

Very friendly staff and good location with great views of the city and river. Staff was transparent about potential construction noises.

Cons:

Lacking in room amenities, odd shower head and lumpy pillows.

2026-07-03 via Nuitee
P
Patrick family_with_children au
9
2026-07-03 via Nuitee
Y
Yina couple au
1
Pros:

Unfortunately, our stay was disappointing.

The heater in our room was not working, so it was extremely cold and uncomfortable throughout our stay. We also found that the bathroom had not been properly cleaned before our arrival, which was quite disappointing.

We hope the hotel improves its maintenance and housekeeping standards so future guests can enjoy a better experience.

2026-07-03 via Nuitee
A
Ama couple au
8
2026-07-02 via Nuitee
W
Warodo couple au
10
2026-07-02 via Nuitee
G
GREG solo_traveller au
9
2026-07-01 via Nuitee
K
Konstantin couple au
6
Great in general with minor setback of the smells.
Pros:

The room had a great view and location, it was also very affordable.

Cons:

During the entry into the room there was a very sharp smell of what seemed to smell like vomit. It was very sharp and quite extensive during the entry. Bathroom smelled a little like cigarettes. But the stench was unbearable. Thankfully you could not smell it near the bed.

2026-07-01 via Nuitee
G
Graham solo_traveller au
8
2026-07-01 via Nuitee
A
ALBERO ANDRES couple cl
10
Pros:

Excelente estadía

Cons:

Nada, todo estuvo excelente

2026-06-30 via Nuitee
H
Hajar solo_traveller ir
10
2026-06-30 via Nuitee
G
gary couple au
4
As previously mentioned, staff wonderful rooms need improvement.
Pros:

Staff were terrific. They should be acknowledged next team meeting the hotel does.

Cons:

You need to update the rooms and especially the bathroom. Lighting is bad and the shower/bath is too small and water is everywhere on the floor after a shower. It's dangerous.

2026-06-30 via Nuitee
C
Cindy solo_traveller au
9
Wonderful hotel and worthy of preference over CBD properties
Pros:

Bed was super comfy, and the ventilation/aircon was just fine.
Lovely view towards Brisbane CBD from the room.
Nice and quiet, even with construction within the hotel.
So clean, too. Great wifi. Definitely want to stay again.
TV was great for streaming my Netflix and HBO shows.

Cons:

The showerhead might need to be given a clean, but that was a small consideration.
Brought my own USB adapters and plugs for powering devices, but I didn't see any provided in the room.

2026-06-30 via Nuitee
R
Rebecca couple au
10
2026-06-30 via Nuitee
T
Tim solo_traveller au
10
Our Brisbane Regular
Pros:

The room was very well appointed and clean, I loved the addition of the premium coffee and tea. The staff were lovely and efficient. Their new restaurant is a win, and 20% off the bill for staying there was a nice bonus. Parking is affordable and easy to come by, and yea, just fantastic value for money overall.

Cons:

Honestly not much, I'm tall so I tend to see some dust in high places, but that's pretty standard so I'm not bothered.

2026-06-29 via Nuitee
B
Bonny couple au
10
2026-06-29 via Nuitee
P
Para solo_traveller au
10
The Point vacation
Pros:

Always incredibly welcoming staff, even when we had issues they got on top of it really quickly

Cons:

Aside from the power tripping and the chrome cast having issues nothing, the staff helped us get that all fixed so no complaints from me

2026-06-29 via Nuitee
E
Emilea couple au
10
2026-06-29 via Nuitee
E
Elizabeth Bryant solo_traveller au
7
Great Views, centrally located.
Pros:

Room was very well sized, staff were really friendly and helpful. Wish things like the pool etc were open later.

Cons:

Given the renovations that are in progress I think the price should have been a bit lower than what I paid.

2026-06-29 via Nuitee