Anaheim Portofino Inn & Suites

Hotels
7.8 (4592 reviews)
1831 South Harbor Boulevard , Anaheim , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location to Disney
Kind staff
Affordable stay
Cons:
Poor cleanliness
Old room amenities
Claustrophobic room

Categories

Cleanliness
5.53
Dirty and needs a major update, fridge not working, bathroom had hairs around the toilet.
Service
8.5
Staff was kind and patient.
Location
9.54
Perfect location for Disney nearby, convenient amenities like CVS.
Room Quality
6.49
Rooms felt claustrophobic, equipped with old furniture and inadequate heating.
Amenities
8.02
Facilities were clean and useful; coin-operated laundry available.
Value for Money
7.98
Affordable stay with good location, but some facilities could be better.
Food and Beverage
8.33
No specific sentiment; standard quality for this hotel tier.
Overall Experience
8
Mixed experiences with positive aspects overshadowed by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:07

Property Description

Convenient Location
Located adjacent to California Adventure and just 1 mile from Disneyland, Anaheim Portofino Inn and Suites offers easy access to the area's top attractions.

Comfortable Accommodations
The hotel's warm colored rooms feature plush bedding, flat-screen TVs with HBO channels, and convenient amenities like refrigerators in all guest rooms and microwaves in suites.

Great Amenities
Guests can enjoy the outdoor pool, gym, and free WiFi throughout the property. The gift shop offers Disneyland souvenirs, snacks, and beverages, while free parking for one vehicle adds to the convenience.

Book your stay at Anaheim Portofino Inn and Suites for a memorable and comfortable experience near Disneyland and California Adventure.

Important information:

Please note: Only 1 (one) parking spot per guest room is available.

Please note: a 50 USD deposit is required at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 4592 reviews
Cleanliness: 5.53
Service: 8.5
Location: 9.54
Room Quality: 6.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.33
Overall Experience: 8
Z
Zacheria • couple • us
10
Quiet and easy perfect stay
Pros:

Close to Disney Park.
Very hot water.
Awesome body wash, shampoo dispenser.

Cons:

You now have to pay to park on property

2026-05-30 • via Nuitee
R
Roy • couple • us
5
Not the worst place I’ve stayed at but definitely makes the list for top 5 worst places I’ve stayed at.
Pros:

I liked how close it is to cvs and 711.

Cons:

Rooms are dirty, Very worn down and the sheets were ripped. Walls need repainting, rooms weren’t even cleaned properly. Also when I booked this place booking.com stated. “Free parking” that was a complete lie. They charge 30 bucks per day. And lastly the elevator next to the lobby needs to be reprogrammed we stayed on the 3rd floor and the elevator would get stuck going back and forth from the second and third floor.

2026-05-29 • via Nuitee
G
Gabriela • couple • us
7
2026-05-29 • via Nuitee
M
Megan • extended_group • us
7
Pros:

Very accessible to Disney and quiet.

Cons:

I specifically booked this hotel because it said parking was free. But when I got to the hotel, apparently they had just changed their mind and now charge $30 a night! That’s kind of steep and I also would have appreciated a heads up like an email or some form of communication. Not after a 5 hour drive.
The room was OK. The walls were kinda dirty, the pillows sucked, and it took awhile for the a/c to go down even a couple of degrees.
I would probably stay again (as long as there are no more surprises) but the rooms need a little bit of extra attention and something like adding additional costs should be mentioned prior to the stay.

2026-05-28 • via Nuitee
C
Cynthia • couple • us
5
Convinent for location not for comfort
Pros:

I liked the location. The actual bed was comfortable and the AC worked great.

Cons:

If you don’t book a family room you do NOT get a microwave. You have to go to the lobby to use the hotel microwave. Also the hotel had a weird poop like smell and weird fruit like flies inside my hotel room.

2026-05-28 • via Nuitee
R
Racheal • family_with_children • us
8
Great but not free parking
Pros:

Great location!

Cons:

I was under the impression that parking was free

2026-05-28 • via Nuitee
L
Lia • solo_traveller • us
9
2026-05-27 • via Nuitee
C
Charles • family_with_children • us
8
Was a great stay second visit to your establishments
Pros:

Walking distance to the theme park also the gift store is the best not to sure if that involves you guys

Cons:

Wasn’t a big dislike just wish it was a little bit dated

2026-05-27 • via Nuitee
K
Kathleen • family_with_children • us
9
Pros:

Walking distance to Disneyland!

2026-05-27 • via Nuitee
Y
Yolanda • solo_traveller • us
10
2026-05-27 • via Nuitee
G
Gascon Lira • solo_traveller • mx
10
Pros:

A 7 min de disney caminando

2026-05-27 • via Nuitee
J
Joanna • family_with_children • us
8
the stay was great.
Pros:

The space was good

Cons:

i feel it has to be more cleaning like room service.

2026-05-27 • via Nuitee
A
Angel • solo_traveller • us
2
Sadly disappointed
Pros:

The staff was sweet.

Cons:

The room had multiple broken things and many issues. The blow dryer didnt work and I tried plugging it into different outlets, the phone didnt work when I needed to call the front deak because the shampoo, conditioner and body soap were completely empty AND the shower was dirty and had dirty floors. The lamp that had a USB port, was had multiple stains and the USB didnt work. The light switch wouldn't turn on the light. Ive stayed here multiple times and never been so disappointed.

2026-05-27 • via Nuitee
S
Salvador • solo_traveller • us
8
2026-05-26 • via Nuitee
K
Kevin • family_with_children • us
10
Great value for how close it is to Disneyland. A 15 min walk at most
Pros:

Close to Disney and very affordable

Cons:

The beds are cheap but did the trick. Old and run down but we were hardly there so no big deal

2026-05-26 • via Nuitee
P
Priscilla • family_with_children • us
10
2026-05-26 • via Nuitee
J
Joe • family_with_children • us
3
Disappointed beyond words.
Pros:

The only thing I liked about the property was the location.

Cons:

We have stayed there many times and have had good experiences. I don’t know if you Management changed but our experience this time around was horrible. You stayed there for three days and I told him that I wanted to clean towels every day and trash picked up and we had neither I had to call every day to get any type of service. The telephones did not work we DoorDash food and had to keep calling me down to the lobby off our personal phones. The tubs were not working properly. We couldn’t take the kids a bath because none of the plugs worked in the showers. And overall the room was dirty. I had to use disinfectant wipes to wipe things down.

2026-05-26 • via Nuitee
J
Jason • solo_traveller • us
10
Pros:

I traveled on my moto and they had a special covered motorcycle parking spot for me. This is outstanding. They also held my luggage for me after I checked out so I could go into Disneyland that morning/afternoon. The staff on this my 3rd visit to the Portofino was once again next level friendly and helpful.

2026-05-26 • via Nuitee
O
Ortiz • family_with_children • us
9
2026-05-26 • via Nuitee
J
Jessica • extended_group • us
6
Overall for a one night stay not too bad but I don’t think I would plan a long stay here.
Pros:

The location was good. But the rooms are a little outdated. The lobby looks modern looks recently renovated then you get to the room and it’s like oh lol. The major plus was that you only have to pay $15 to keep your vehicle parked in property after checking out.

Cons:

The bathroom in the family suit wasn’t the cleanest. There was a bunk bed in the suit and it was dirty around the railings.

2026-05-26 • via Nuitee