Hotel Indigo - Birmingham Five Points S - UAB by IHG

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We had an excellent experience at Indigo! The front desk helpers were so accommodating, and our valet, KJ, was also fantastic! Everyone was very helpful and kind, and gave us lots of recommendations for activities around Bham. The room was also beautiful (and clean hehe). Keep up the good work!

Great place to stay. The valet Arielle was very sweet, though I didn't valet. The bartender Tamica was very friendly and funny and Ashley at the front desk was an absolute darling to my husband and I. The noise outside probably would have been louder if we were on a lower floor, but overall I cant complain about anything!

Stayed at Hotel Indigo recently and had such a great experience. Aerial with valet was amazing , always super timely, friendly, and on top of everything. Ashley at the front desk made sure my stay went smoothly and was so welcoming from the start. Tamika at the bar was also incredibly sweet and accommodating. You can tell this team really cares about their guests. Definitely appreciated everyone’s kindness and hard work!

All the employees were very friendly. Even helped get my room colder for the summer! And the Valet Ariell was very nice and took such great care of my vehicle. If your looking for a nice, Hotel, with pleasant staff. Nice in house breakfast, and a nice atmosphere. This would definitely be the place!

The hotel was awesome but I would like to brag about our valet service, her name was Ariell and she was always there to help with anything she could even if it was nothing but opening the door for you. All of the staff was excellent

Kayjay was awesome and helped us to take everything to our car before pulling it around for us. This whole stay has been a great experience

Normally don’t like to use valet parking, but in this case Ariel and the other attendant made it a pleasant experience. Great service from all the staff at Hotel Indigo in Birmingham.

Traveled for an overnight stay. Older property and some quirks but thanks to the staff, especially Sharykia, great stay. She’s super sweet and kind.

The valet attendant Brielle was really nice and she helped me get all my things out the car ok

Walking distance to lots of good restaurants. Unique and historic vibe. Parking is not ideal but valet parking is available at an extra charge. The options for breakfast were limited but everything was tasty. The rooms were what you expected of a hotel of its age. The air was not adjustable within the rooms. All staff was friendly and helpful.

The valet experience is always top notch. Aerial and Shay go above and beyond. Always exceeding expectations. My vehicle is always delivered in a prompt timely manner. I’ve never had any safety nor damage concerns. 5 stars out of 5!

Nice staff. Great rooms! The valet, Shay was awesome! 😎 would recommend to anyone that is looking for a hotel for a stay at UAB or this area!

KJ is amazing. He is so friendly and professional. He always gets our car super fast and opens doors for us. And he took all of our luggage to our room too. Thank you so much for everything!!!

This was a last minute choice since I was rushing to go see Chris Brown, but I was not disappointed! The front desk man Joshton was thoughtful and when the ac in my room wasn’t working they switched me to a cooler one, and they even had free cookies. Valet Arielle was extremely kind. There is also quite a plethora of food options in Five Points, so I was quite satisfied. Definitely would come back again!

Great folks. Aj and Ariel took good care of our car. Lovely people. Everyone at the Hotel was lovely. Was impressed by Joston. A very hard worker.

Decent gym, great staff, very clean, but age of building, calling for elevators buttons don’t work great. Must push button continuously till it lights up.

We had a flawless check in process, great valet and housekeeping services, but the breakfast that was included wasn’t the best experience. We waited at a table for a long time only to finally be greeted by a grumpy lady (I can’t blame her too much for being grumpy since she was the only one working the restaurant). The food was fine, but, as a result of this experience, we chose to forfeit our included breakfast the next day and just go to a different restaurant. The other issue we had was the noise outside our window that went on until the early morning hours keeping us from sleeping.

Good value

Elevator ended up breaking less than halfway into the stay, being on the 8th floor priop