Hotel Chelsea

Hotels
7.9 (548 reviews)
944 Washington Avenue , Miami Beach , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent restaurant
Cons:
Cleanliness issues
Small and dark rooms
Service inconsistencies

Categories

Cleanliness
6.65
Several reviews mentioned issues such as humidity and minor cleanliness concerns.
Service
8.65
Mixed feedback, but some praised the staff for their friendliness and service.
Location
9.15
The location is frequently highlighted as a strong point, very close to the beach and restaurants.
Room Quality
6.15
Rooms were described as small, dark, and old, reflecting a need for improvement.
Amenities
7.65
Positively mentioned beach towels and a nice lobby bar, but lacking in some aspects.
Value for Money
8.15
Fair pricing for the location and amenities, considered good value by some.
Food and Beverage
9.15
The restaurant received excellent mentions, deemed a highlight of the stay.
Overall Experience
7.65
Enjoyable stay but many criticisms about the old room conditions and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:56

Property Description

Within walking distance of vibrant Ocean Drive and beautiful beaches, this Art Deco-style South Beach Group hotel features exceptional amenities. The completely nonsmoking Chelsea offers a free evening happy hour with free cocktails at our sister hotel just a block away. This cozy accommodation features contemporary furnishings and soft goose-down duvets. WiFi is free throughout.

Important information:

Children aged under 11 years can stay free of charge when using existing beds.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all guests need to provide a valid government-issued ID at check-in.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of USD 250.

Please note that pets will incur an additional charge of USD 250 per pet.

Please note that the property can only accommodate pets with a maximum weight of 25 lbs or less.

Please note that pets must be kept on a lead.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 548 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 6.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 7.65
T
Timothy • couple • us
8
2026-09-19 • via Nuitee
P
Pier • family_with_children • cl
9
Muy buena ubicacion
Pros:

La ubicacion muy buena , agregaria en precio desayuno

Cons:

No hay donde dejar maletas

2026-09-19 • via Nuitee
G
Gabriela Antezana • solo_traveller • br
10
Pros:

O quarto era bom.

2026-09-14 • via Nuitee
J
jonny • couple • it
1
Pessimo. Staff ok
Pros:

Lo staff gentile e la posizione

Cons:

Abbiamo trovato scarafaggi nella struttura. Tornati in hotel la sera, abbiamo trovato vermi nel letto e nel cuscino. Siamo scappati e cambiato hotel immediatamente. Abbiamo contattato booking per un rimborso e nessun risposta. Idem i gestori della struttura. Nessuna risposta. Siamo rimasti sconvolti

2026-09-09 • via Nuitee
S
Sylvie • solo_traveller • ch
9
Pros:

Tout était au top.

2026-09-07 • via Nuitee
M
Mohamed Abdelfattah • solo_traveller • eg
8
2026-09-05 • via Nuitee
F
Francesca • couple • it
8
Pros:

La posizione. Ma anche la cena al ristorante è stata molto buona

Cons:

Ci è capitata la camera più vicina all’ingresso ed essendo l’hotel annesso al bar/ristorante Havana la sera c’è stato un po’ di rumore fino a tardi

2026-08-29 • via Nuitee
K
Krisztina • couple • hu
8
2026-08-28 • via Nuitee
K
Krisztina • couple • hu
7
Összességében ár értek arányban nagyon jó hotel, közel van minden, de egy picit régi a dizájn és ráférne egy felújítás.
Pros:

Nagyon jó helyen van, közel az óceán, az Ocean Drive nyüzsgő éttermei is pár lépésre vannak, de mégis csendesebb. A sarkon van egy 7Eleven bolt, ahol finom a kávé, kellemes a zene a hotel aljában levő kubai étteremben. Tágas kényelmes a szoba, jó volt a kilátás a pálmafákra. A fürdőszoba is tágas és nagyon finom a narancsos tusfürdő. Van külön gardrób szoba is vasalóval. Kedves a személyzet, mindig van jeges víz a hallban.

Cons:

Zajos a légkondicionáló és nehéz beállítani, valószínűleg nagyon régi. Nyikorog a folyosó padló és a lépcső is, ami behallatszik a szobába. Legalábbis abba a szobába, ami a lépcső mellett van. A fürdőszobában nincs akasztó a törülközőknek.
A reggeli nagyon távol van, de ingyenes busz visz oda (Miami Beach Trolley), kb 10 perc az út. És abban a másik hotelban van a medence is, ami nagyon kellemes, de nem feszített a víztükör.
Vigyázni kell, mert a foglalásnál nem mindig van hozzá reggeli, mi kétszer voltunk és valahogy elnéztem, másodjára nem volt hozzá reggeli és nem lehet utólag befizetni.

2026-08-28 • via Nuitee
M
Menyhárd • couple • hu
5
Pros:

Közel volt mindenhez.

Cons:

A személyzet teszi ugyan a dolgát, de nem lehetett érezni a kedvességet, vendégszeretetet. Napközbeni jövés menésnél köszönni sem tudtak. 😕
Reggelit kaptunk ugyan, de nem a saját éttermükben, hanem tőlük kb. 25 perc gyaloglásra (ami azért elég messze van) egy másik étteremben, így csak egyszer mentünk el.

2026-08-24 • via Nuitee
S
Sherwyn • family_with_children • gy
8
2026-08-21 • via Nuitee
E
Elisa • couple • it
7
Soggiorno piacevole e comodo
Pros:

Ottima posizione a pochi passi dalla fermata dei bus principali , in zona centrale vicino alla famosa Ocean Drive. Hotel molto comodo

Cons:

Unica pecca la colazione inclusa disponibile in una struttura a 1,5 km. Colazione comunque ottima e a buffet

2026-08-16 • via Nuitee
K
Kelly • couple • fr
10
On a passé un excellent séjour ! L’hôtel est très bien placé, le personnel est au top. Je recommande cet hôtel pour déco
Pros:

L’emplacement était parfait !

Cons:

Le petit déjeuné qui n’est pas à l’hôtel même, il faut prendre la voiture pour y aller

2026-08-11 • via Nuitee
M
Marco • family_with_children • it
9
Perfetto per stop&go a Miami beach
Pros:

Posizione centrale

Cons:

Nulla, ma da sapere che la colazione è inclusa ma presso altra struttura Maxime in Ocean Drive (20min a piedi o 5 in auto)

2026-08-06 • via Nuitee
T
Titas • couple • lt
7
2026-08-03 • via Nuitee
P
Pascal • couple • us
9
2026-08-02 • via Nuitee
P
Pascal • couple • us
10
2026-08-02 • via Nuitee
G
Gilman • family_with_children • us
10
2026-08-02 • via Nuitee
V
Vojtech • couple • cz
10
2026-07-21 • via Nuitee
F
FUAT • couple • us
10
2026-07-20 • via Nuitee