JetPark Auckland Airport Hotel

Hotels
8.5 (8108 reviews)
63 Westney Road Mangere , Auckland , NZ
+64 9 275 4100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good food
Cons:
Cleanliness issues
Basic breakfast

Categories

Cleanliness
7.21
There were mentions of issues like damp smells and blocked drains in some rooms.
Service
9.18
Staff were described as friendly and helpful across multiple reviews.
Location
9.22
Conveniently located near the airport with a free shuttle service.
Room Quality
8.17
Rooms were generally comfortable and spacious, with some issues noted.
Amenities
8.7
Amenities like the gym and pool were appreciated, though some found it lacking.
Value for Money
8.16
Perceived value was good, but some guests mentioned expectations not being met.
Food and Beverage
8.71
Food at the restaurant was mentioned positively, but breakfast was noted as basic.
Overall Experience
8.68
Overall satisfaction was high despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:30

Property Description

Convenient Location Near Auckland Airport

Luxurious Rooms and Amenities

Dining Options and Entertainment

Book your stay at JetPark Auckland Airport Hotel now to experience convenience, luxury, and entertainment all in one place!

Important information:

Please note that children aged from 0 to 5 years old can have breakfast for free when dining with an adult. Children aged from 6 to 12 years old will incur an additional charge of NZD 17 per child when dining with an adult.

Please note that there is a 2% charge when you pay with a credit card or Paywave transactions.

"4 + rooms - different terms & conditions will apply - please contact hotel directly."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Guest Reviews

8.5
Based on 8108 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
ひろこ • extended_group • jp
10
2026-10-14 • via Nuitee
S
Shantal • couple • au
8
Best place to stay over when travelling. Rooms are nice, clean and comfortable. Staff is very helpful and friendly. Amen
Pros:

The location was great and the room was comfortable. Staff were so helpful and friendly. Restaurant was outstanding. Thank you.

Cons:

I have no complaints at all. The first room we were in had a bad smell. When I went to speak to reception, the staff immediately changed our room and went with me to check the 2nd room. Thank you so much for making our stay so memorable.

2026-10-14 • via Nuitee
J
Jude • solo_traveller • nz
7
Pros:

Room was good
Didn't eat breakfast
Location to airport and shuttle very good

Cons:

Restaurant service
Commented about S&P squid - couldn't taste it and it was overcooked - only tasted crumbs. Plating needs attention - big lettuce leaves don't work - an idea - could be chopped smaller and they were wilted

2026-10-14 • via Nuitee
M
Michelle • couple • au
10
2026-10-14 • via Nuitee
C
Christopher • couple • nz
9
Review of JetPark
Pros:

The hotel and service.

Cons:

Couldn't operate the phone system. There needs to be a booklet describing hotel and 'Things to do in Mangere.

2026-10-14 • via Nuitee
S
Susan • couple • nz
10
Great
Pros:

Clean, pleasant and great pick up and drop off service

Cons:

Nothing

2026-10-14 • via Nuitee
T
Tony • solo_traveller • nz
8
Great overnight stay.
Pros:

Great shuttle service handy to airport.
Room was a good size, with good bed.
Staff were helpful and quick.

2026-10-14 • via Nuitee
J
Jessica • couple • au
8
2026-10-14 • via Nuitee
I
Italo • solo_traveller • au
9
2026-10-14 • via Nuitee
J
Janet • couple • au
10
Perfect stay at the JetPark
Pros:

We stayed the night before our flight and could not fault it from start to finish. The room was quiet, bed comfortable and shower perfect. Two tub chairs to relax and watch TV and a writing desk for computer etc. The yellow shuttle to the airport was on time and free for hotel guests. The staff were always helpful and friendly. I noticed reviews of the restaurant were varied but we had a lovely meal there in spite of it being very busy. We would definitely stay again.

Cons:

NA

2026-10-14 • via Nuitee
D
Dean • couple • nz
8
2026-10-13 • via Nuitee
G
Graeme • solo_traveller • au
10
2026-10-13 • via Nuitee
B
Black • solo_traveller • nz
10
Pros:

Good kai abd location

2026-10-13 • via Nuitee
M
Maureen • couple • nz
10
Very appropriate for our needs
2026-10-13 • via Nuitee
S
Seeley • couple • nz
9
Very enjoyable.
Pros:

Beautiful fresh breakfast thank you.

Cons:

N/A

2026-10-13 • via Nuitee
B
BO • family_with_children • au
8
Pros:

Clean and comfortable

Cons:

Room is not very soundproofing

2026-10-13 • via Nuitee
J
Judith • couple • au
9
Perfect for late arrivals at airport
Pros:

Late check ins, near airport

Cons:

No view

2026-10-12 • via Nuitee
W
wendy • solo_traveller • au
8
2026-10-12 • via Nuitee
G
Gabriel • couple • br
9
Pros:

Estacionamento bem amplo e próximo ao aeroporto com serviço de transfer gratuito. Hotel possui um dos melhores restaurantes da cidade e time que nos atendeu foi super solicito.

Cons:

Transfer um pouco confuso para pegar, porém depois que entendemos, foi mais tranquilo e funcionou bem.

2026-10-12 • via Nuitee
J
Jason • solo_traveller • nz
9
2026-10-12 • via Nuitee