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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Darts
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Kid meals
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Kids' outdoor play equipment
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Heated pool
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Evening entertainment
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Outdoor furniture
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Playground on site
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Tennis lessons on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Stunning Views
Fairmont Resort & Spa Blue Mountains MGallery offers spacious rooms and suites with panoramic views of the valley, fairway, pool, or gardens. Each room features modern amenities for a comfortable stay.
Abundance of Leisure Activities
Guests can enjoy a variety of free leisure activities at the resort, including 2 swimming pools, a fitness centre, a day spa, and a tennis court. Explore the extensive grounds and gardens, relax in the hot tub, or let the kids have fun in the children’s games rooms.
Diverse Dining Options and Relaxation
Indulge in culinary delights at the resort's 5 dining venues, catering to every mood and taste. From high tea at Sublime Lounge to modern cuisine at Misty's Restaurant, there's something for everyone. Unwind at Ubika Day Spa with its 16 treatment rooms and Vichy shower for ultimate relaxation.
Book your stay at Fairmont Resort & Spa Blue Mountains MGallery for a luxurious and unforgettable experience.
Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that pet rooms are subject to availability. Please inform the hotel in advance if you wish to bring pets, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Warm and inviting foyer
While the property has potential, our stay was disappointing. Our room was unusually large but awkwardly laid out, which made it feel impractical rather than comfortable. I had noted my pregnancy in advance, yet the welcome amenity was pre-cut fruit including rockmelon - both not recommended for consumption while pregnant - which felt careless.
The main restaurant was fully booked, so we tried the Italian venue. Service was inconsistent: at one point we were the only table, our drinks never arrived, and my pizza was undercooked in the center and inedible. Room service also fell short, with a very limited menu and a quoted 40-minute wait.
I hope the hotel reviews its pregnancy-friendly amenities, service training, and dining options to better meet guest needs.
Great vibes and atmosphere. Looks very grand and beautiful.
The only knock I have about the Fairmont was lack of staff. It was a public holiday long weekend so must not have had full crew on deck.
Check in was delayed and room service towels and sheets etc was delayed.
We were compensated with drinks vouchers and wine which is fine but that’s all that was wrong.
I would definitely go back as the location and staff were friendly. The 2 doctors whiskey bar was great and the rest of the facility was really cool.
Location is good. Giving the feeling of fresh, quiet and clean air
There is a fire danger/risk hidden in the room. There is a power point hidden behind the bed. The bedside lamp was plugged into it. I think previous guest plugged in a double adapter into it which made it more dangerous.
Loved the restaurant. So glad they moved it back for evening meals to this area as in previous year you could only eat in the cafeteria style area which was not acceptable for a venue of this quality.
Bathrooms are in need on an update at some stage.
Family friendly , fun and convenient
Cleanliness and outdated
Was great room was nice and breakfast
The view from the room was construction and driveways instead of the valley
This resort has so much for kids to do which is great! They have an arcade area, playground for infants and an indoor play area for toddlers and young children. They even have an indoor swimming heated pool, perfect for winter. The breakfast buffet was also great!
Unfortunately, my room was not very clean and was very dusty. There are also not many kids food options for dining in the afternoon/evening. We ate at the Sublime Lounge but the food was horrible. We order a pizza and a pasta and both were cold and very plain. The wait time was also very long, 1hr, not worth the money for the food.
Location, view, restaurants and bars, staff were nice!
Our room had an empty wine bottle left in it from the previous people that stayed in the room….
Has everything it needs to stay inside with kids when weather is unpredictable
The facilities
Everything was amazing! We loved the facilities, the restaurants etc. But most of all the staff were amazing. Especially on the first night when there was people making alot of noise in the hallway on the level where my family were staying while we were trying to put my son asleep, we told the reception what happened and they were top of it and told those people to stop distruping the other guess.
We loved the indoor swimming pool, the indoor playgrounds and walking through the grounds. We loved coming back to the hotel after a day in the cold wind and rain to a warm and comfortable hotel. All the staff were lovely.
Just needs some tweaking to push into luxury territory eg some towels near the pool. Our room was lovely but the wallpaper was peeling and there was stains on the carpet . Some Maintainance tweaks and it would have been perfect.
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