The Oberoi, Lombok

Hotels
•
Oberoi Hotels & Resorts
9.7 (733 reviews)
Medana Beach, Tanjung, Lombok , Tanjung , ID

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional staff
Beautiful location
High-quality food
Cons:
Location further from the airport than expected

Categories

Cleanliness
9.62
The housekeeping team was exceptional.
Service
10
The staff is extremely welcoming and attentive.
Location
9.62
The location is beautiful and peaceful.
Room Quality
10
The ocean view villa was amazing with a gorgeous canopy bed.
Amenities
9.62
Included daily activities and beautiful grounds.
Value for Money
9.12
While prices are higher, the quality and service are next level.
Food and Beverage
9.62
Food at breakfast and dinner were of excellent quality.
Overall Experience
10
An unforgettable experience from start to finish.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:52

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Amenities for Relaxation and Recreation

Culinary Delights and Cultural Experiences

Experience the epitome of luxury at The Oberoi in Lombok, where every room and villa features a marble sunken garden bathtub and breathtaking sea views. Indulge in 24-hour room service, rejuvenate at the spa, or partake in thrilling water sports at the Beach Club. With options for tennis, mountain biking, and more, relaxation and recreation are at your fingertips. Treat your taste buds to Asian and Continental cuisine at Lumbung and Sunbird Cafe, and immerse yourself in Indonesian culture at The Amphitheatre. Don't miss the chance to tee off at the nearby golf course or catch a traditional dance performance. Book now for an unforgettable stay!

Important information:

Please note that guests booking nonrefundable rooms are required to make full prepayment with a credit card through a secure internet payment gateway. Property will contact guests directly with payment instruction. If the payment is not received within 48 hours, the property will release the booking.

Please note that a maximum of 2 children up to 8 years old or 1 child up to 12 years old can stay in their parents' room. A child's bed will be provided free of charge.

The property offers airport/harbor transfers at additional charges. Please contact the property directly to arrange it.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LOP

Location

Guest Reviews

9.7
Based on 733 reviews
Cleanliness: 9.62
Service: 10
Location: 9.62
Room Quality: 10
Amenities: 9.62
Value for Money: 9.12
Food and Beverage: 9.62
Overall Experience: 10
L
Laurence • solo_traveller • gb
10
Simply stunning
Pros:

Possibly the best hotel experience we'e ever had. The location is stunning. There's plenty of space to enjoy the beachfront or the pool, with amenities and activities galore. We took advantage of the snorkeling and sunset boat trips, which we'll cherish the memories forever.

The staff are very polite and accommodating, and tje service they provide is excellent. We were particularly impressed with the small attention to detail from housekeeping, who provided us with a lens cleaning kit knowing we had brought several cameras. A very nice touch.

Would like to call out Anggy and Ali who treated us very well during the afternoon teas and at dinner.

A very special place. Will be back for sure!

Cons:

Nothing

2026-09-17 • via Nuitee
S
Sarah • couple • gb
10
One of the best resorts we have stayed in!
Pros:

The breakfast choice was amazing and location overlooking the sea beautiful. The staff were second to none everything was perfect. We travel once a month and this was once of the most gorgeous hotels we have stayed in, we have already recommended the resort to family and friends.

2026-09-14 • via Nuitee
G
Gulnaz • extended_group • nz
10
Would love to come back!
Pros:

Absolutely stunning resort!
Attention to details, very well trained stuff, delicious food, beautiful rooms….
Special thanks to our snorkelling organisers Rodin and Katut ( hope o spelled their names correctly).
Nyoman who look after us at the restaurants was amazing!
Can’t fault anything! 6+* resort!

Cons:

We wanted to stay longer🥹

2026-09-07 • via Nuitee
B
blehrecke • couple • de
10
True 5* pool villa experience on Lombok
Pros:

Very friendly accommodating staff & service, beautiful spacious pool villa with 2 terraces overlooking the lawn and see towards sunset over the Gili Islands. Great blend of food and drinks. Beautiful corals and fish for snorkeling in front of the rocky hotel beach (probably 100 m from the shore). Beautiful landscape

Cons:

5 o'clock prayer wake up (but they provide earplugs that work) ... the birds at 6 am are much more pleasant. No direkt access to the continued crescent beach of the bay. Small but very well equipped gym - crowded if there are more than 3 people.

2026-09-05 • via Nuitee
J
João • solo_traveller • pt
9
Cenário e experiência idílica
Pros:

Localização fantástica. O recife de coral do hotel é magnifico e possibilita snorkelling com imensa qualidade. A equipa do Centro de Mergulho e atividades é extraordinária e recomendamos realizar snorkelling trip com eles. Quartos e comodidades extraordinários com atenção ao mínimo detalhe.

Cons:

Preço e qualidade das refeições.

2026-09-05 • via Nuitee
P
patrick • couple • fr
10
Exceptionnel
Pros:

Tout l environnement le personnel la nourriture les équipements la gentillesse du personnel

Cons:

Rien tout parfait

2026-09-04 • via Nuitee
J
Julia • couple • gb
10
Even before we arrived the hotel staff made sure everything was prepared for our arrival. We were lucky to get an upgrad
Pros:

This hotel is excellent! The villas, the location, the facilities and the staff were outstanding.

Cons:

Nothing. It was a piece of paradise.

2026-09-03 • via Nuitee
A
Ali • solo_traveller • au
10
Perhaps the best resort I have ever stayed at and I have stayed at many places all over the world.
Pros:

Great facilities , close to the Gili Islands, zoo etc

Cons:

More options for halal food

2026-09-02 • via Nuitee
S
Sumana • solo_traveller • sg
9
2026-08-31 • via Nuitee
A
Alexandra • couple • gb
7
A good hotel with easy ways to improve
Pros:

I’d like to start by saying that all of the staff here were very welcoming, friendly and hospitable at all times. Sayu in particular made our stay extra memorable.

It’s a beautiful resort and grounds with excellent food (particularly breakfast) and the beach is fantastic. Our villa with pool was well appointed and a very relaxing place to be. The cocktails were fantastic. We loved our private charter to the gili islands and would recommend this wholeheartedly. The beach equipment is great with SUP, kayaks, snorkels, fins etc all available. Massages were good and bed was comfortable.

We’d highly recommend getting a taxi (20 min) to Warung Ehsan at Nipah beach for the sunset and seafood - genuinely incredible.

Tip - use the bluebird app for local taxis.

Cons:

This is a 5* resort but could do with a few small (achievable) improvements. Overall we would recommend it to other honeymooners with a few suggestions to management:
- consistency is lacking. Housekeeping was patchy/erratic eg minibar not refreshed, dirty glasses, random additions/changes by the day. It was all very friendly, but lacked polish.
- apart from Sayu, service felt impersonal throughout with very few other staff remembering our room number, names, regular orders (it was always Bintang!) despite us staying for 7 nights. We would have ordered more if they had remembered!
- the beach club nearby pumped out loud music on Friday and Saturday nights and I was made to feel crazy for complaining about it still going on late at night
- service was slow/inconsistent despite the number of staff eg to get water/drinks
- we stayed for 7 nights and there were 3 themed buffets - 2 were Indian and one fish bbq. It was a shame that the Indonesian night was the day we checked out! Better planning could improve variety here. The buffets were extremely expensive
- the nightly music/entertainment was loud and repetitive
- lots of children/families - more thought could be given to keep honeymooning couples away from screaming kids. To give context, everyone is encouraged to book for dinner and there’s plenty of tables so this is easy to achieve and would really improve the atmosphere
- £8 fizzy water (local not imported) is insane, as are the laundry prices!

2026-08-30 • via Nuitee
A
Andrea • extended_group • gb
10
Paradise - will come back. Food is amazing, everybody extremely welcoming, beautiful views
Pros:

Beautiful - great facilities

Cons:

Some refurb may come in handy

2026-08-28 • via Nuitee
D
Deuszm • solo_traveller • fr
10
Pros:

Exceptionnel de l'arrivée au départ une expérience inoubliable. Le service et le personnel : incroyable

Cons:

Les prestations de l'hôtel en extra (excursions) qu'il vaut mieux organiser par soi même, les prix sont beaucoup trop démesurés

2026-08-24 • via Nuitee
R
Ryan • couple • gb
10
2026-08-23 • via Nuitee
L
Leo • extended_group • de
6
2026-08-22 • via Nuitee
B
Bagnari • extended_group • id
10
5 stelle lusso meritati
Pros:

staff e servizi altissimo livello, BBQ favoloso, giardino, spiaggia e piscina degni di nota

Cons:

manca un po il servizio cortesia nei bagni

2026-08-19 • via Nuitee
S
Sebastian • family_with_children • ae
10
Recommended above and beyond - Oberoi brand at its best!
Pros:

Unbelievably beautiful resort with staff that performs above and beyond, the friendliness and the calmness with which the team runs this place is beyond belief!

Cons:

A real kids pool is missing, that would be a great addition to this otherwise amazing family resort that offers so much!

2026-08-19 • via Nuitee
Z
Zissia • couple • fr
10
Amazing ! The best in all lombok
Pros:

Everything
Staff, location, the room !!

Cons:

NOTHING

2026-08-15 • via Nuitee
B
Benoit • family_with_children • fr
10
2026-08-14 • via Nuitee
A
Astrid • solo_traveller • ch
10
Eine sehr ruhige und wunderschöne Anlage mit sehr freundlichem Personal!
Pros:

Top Service, sehr aufmerksames Personal. Kein Wunsch bleibt unerfüllt. Sehr gutes Essen. Ruhige und erholsame Anlage.

2026-08-10 • via Nuitee
H
HIND • family_with_children • ma
10
Un séjour absolument merveilleux.
Pros:

Tout y est parfait, de l’accueil chaleureux aux innombrables petites attentions qui rendent chaque instant spécial, que ce soit au bord de la mer ou dans la chambre. Le personnel est d’une gentillesse et d’un professionnalisme exceptionnels. La cuisine est tout simplement succulente : les petits-déjeuners sont remarquables et les dîners, avec leurs thèmes variés, sont excellents. Le cadre est magnifique, paisible et parfaitement entretenu. Une expérience inoubliable que nous recommandons sans la moindre hésitation. Nous reviendrons avec grand plaisir !

Cons:

RAS

2026-08-07 • via Nuitee