London Marriott Maida Vale

Hotels
•
Marriott Hotels & Resorts
8.4 (3532 reviews)
Plaza Parade , London , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly, helpful staff
Great location (near tube/public transport)
Comfortable rooms with good AC
Good on-site restaurant and bar
Family-suitable rooms
Cons:
Pool not on-site; partner gym pool reported unhygienic
Occasional rude/unprofessional staff and unresolved deposit issues
Cleanliness problems in some rooms/bathrooms and breakfast area
Perceived value issues (extra costs / breakfast not included)
Area can be run-down or not in most popular tourist spots

Categories

Cleanliness
7.6
Mixed reports: several guests praise very clean rooms, but there are multiple serious complaints about dirty bathrooms, chaotic breakfast-area cleanliness and an external gym/pool described as filthy.
Service
8.9
Mostly positive: many mentions of friendly, helpful and professional staff; however a few reviews report rude/unprofessional behaviour and unresolved deposit issues.
Location
9
Generally very good: repeatedly noted as near the tube and convenient for central London. A few guests mentioned the area is run-down or not in the most popular tourist spots, but still close to transport.
Room Quality
8.6
Comfortable rooms with good AC and suitable for families; some reports of overly soft beds and occasional wear (scratched furniture, peeling wallpaper).
Amenities
8.2
Good on-site restaurant, bar and room amenities (AC, room service). Significant negative feedback about the pool arrangement (no on-site pool; partner gym pool reported unhygienic).
Value for Money
7.8
Mixed: some guests find pricing reasonable for the location, others feel the cost is high or that extras (e.g., breakfast) should be included.
Food and Beverage
9
Breakfast is frequently praised in multiple reviews as excellent; a minority reported chaotic or messy breakfast service on occasion.
Overall Experience
8.1
Generally positive overall with many recommendations and repeat-stay comments, but tempered by occasional serious negative incidents (cleanliness, pool hygiene, deposit/staff issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:14

Property Description

Luxurious Accommodations
The bedrooms and suites at our modern hotel in Maida Vale feature Apple TV, additional power sockets, and upgraded entertainment systems for your comfort and convenience. E-suites offer walk-in showers and enhanced lighting, ensuring a relaxing stay.

Delectable Dining Options
Indulge in a variety of authentic Italian dishes at our onsite Carluccio's Restaurant, open for breakfast, lunch, and dinner. Enjoy a culinary experience without leaving the hotel premises.

Convenient Location and Amenities
Located just a short walk from Kilburn Park Tube Station, our hotel provides easy access to central London attractions. With secure underground parking, free WiFi, and proximity to local hotspots like Lord’s Cricket Ground and Little Venice, your stay with us will be both convenient and memorable.

Book now to experience luxury, convenience, and exceptional service at our hotel in Maida Vale!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.4
Based on 3532 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9
Room Quality: 8.6
Amenities: 8.2
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 8.1
A
Allan • solo_traveller • gb
9
Pros:

Clean. Well presented

Cons:

Location was a bit run down

2026-09-19 • via Nuitee
Y
Yousef • solo_traveller • qa
7
I suggest opening a back entrance to the hotel where the parking area is located and vehicle traffic is minimal.
Pros:

Cleanliness and quietness

Cons:

There is no parking available for drop-offs due to maintenance work at the hotel entrance.

2026-09-18 • via Nuitee
K
Karen • couple • gb
6
Good location , nice hotel … but some issues
Pros:

Good location , rooms well set up … we have stayed there often .

Cons:

When we arrived the air conditioning wasn’t working . They did fix it , however it wasn’t very effective . The next morning there was no water until 10am , but we weren’t informed … just had to find out for ourselves , then called reception and the info they gave was quite Ltd .
I would have thought that an apology or some sort of compensation would have been appropriate???

2026-09-17 • via Nuitee
A
AYODELE • couple • ng
1
it was a most unpleasant stay i doubt if i will ever return
Pros:

nothing went well

Cons:

checkl in could have been a lot better

2026-09-17 • via Nuitee
D
Duncan • couple • gb
9
2026-09-16 • via Nuitee
D
doris • extended_group • at
8
Pros:

Leckeres Frühstück, großes Zimmer, gute Erreichbarkeit mit den öffentlichen Verkehrsmitteln

2026-09-15 • via Nuitee
D
Duncan • solo_traveller • gb
9
2026-09-14 • via Nuitee
D
duret • couple • fr
9
2026-09-14 • via Nuitee
I
Iqbal • family_with_children • us
1
I went out for a few hours to come back to my room to find my hotel safe left wide open, when I specifically remember le
Pros:

Absolutely nothing. I went out for a few hours to come back to my room to find my hotel locker left wide open, when I specifically remember leaving it closed, and $800 stolen and £800 stolen as well. The staff was very rude, didn’t help me one single bit, and I felt targeted because hotel staff would randomly “check-up” in our rooms to “see how we are” for absolutely no reason. And we also left a do not disturb sign on our door, and come back to our room cleaned when we made sure no one should enter our room because we have valuable belongings. But yes, we think hotel staff robbed us because cleaners don’t usually have access to override hotel safes for a passcode we also created. Also ate the children’s chocolates we had left unopened in the room.

Cons:

I went out for a few hours to come back to my room to find my hotel safe left wide open, when I specifically remember leaving it closed, and $800 stolen and £800 stolen as well. The staff was very rude, didn’t help me one single bit, and I felt targeted because hotel staff would randomly “check-up” in our rooms to “see how we are” for absolutely no reason. And we also left a do not disturb sign on our door, and come back to our room cleaned when we made sure no one should enter our room because we have valuable belongings. But yes, we think hotel staff robbed us because cleaners don’t usually have access to override hotel safes for a passcode we also created. They also ate our children’s chocolates that we had left unopened in the room.

2026-09-14 • via Nuitee
J
jane • couple • gb
9
Clean, comfortable, convenient
2026-09-13 • via Nuitee
S
Snaa • family_with_children • gb
7
pleasant
Pros:

breakfast was very nice the room was very clean

Cons:

that the swimming pool wasnt part of the hotel so therfore had to go outside to access the swimming where in the past i have stayed at marriotts whos swimming pools are within the grounds of the hotel for eash of accessing our room for changing and showeirng

2026-09-13 • via Nuitee
J
Jean-François • extended_group • fr
8
2026-09-11 • via Nuitee
C
Cherryl • extended_group • gb
10
2026-09-11 • via Nuitee
D
Diane • solo_traveller • us
10
Pros:

Very convenient to Lords. The room was large and comfortable. The accessible bathroom was well designed and worked well for my mobility impaired spouse.

Cons:

Parking was a challenge and it wasn't clear where it was or how we were to access it once there. We had to call the hotel a couple of times to sort out what we needed to do.

The shower curtain was too short and didn't contain water as well as it should have

2026-09-11 • via Nuitee
D
Davide • family_with_children • it
5
Molto deludente per essere un Marriott e Il fatto di non poter usufruire con comodità i servizi mi hanno rattristato mol
Pros:

Solo la colazione

Cons:

Camere piccole e non curato nella pulizia. Servizi tra cui piscina e palestra esterni alla struttura mancanza di acqua in bagno le prime ore del mattino. Dovrebbero essere più chiari con l’annuncio

2026-09-11 • via Nuitee
H
Hagai • solo_traveller • gb
7
2026-09-11 • via Nuitee
L
Luis Miguel • couple • es
10
2026-09-10 • via Nuitee
A
Anthonia • solo_traveller • ng
7
2026-09-10 • via Nuitee
S
Staci • solo_traveller • us
1
2026-09-10 • via Nuitee
Y
Yoshua • extended_group • be
8
Het ideale hotel om budgetvriendelijk maar luxueus Londen te ontdekken!
Pros:

Gelegen in een heel rustige buurt op slechts 5 minuten van Kilburn Park metrostation (Bakerloo line) waardoor we op 20 minuten in het drukke stadscentrum terecht kwamen.
Mooi, proper en verzorgd hotel met uitstekend ontbijt in restaurant Carluccio's.

Cons:

Enkel de familiekamer was iets te klein voor 4 personen, de bedden waren redelijk klein (twijfelaars) en harde matrassen om op te liggen.

2026-09-09 • via Nuitee