London Marriott Maida Vale

Hotels
•
Marriott Hotels & Resorts
8.4 (3483 reviews)
Plaza Parade , London , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly, helpful staff
Great location (near tube/public transport)
Comfortable rooms with good AC
Good on-site restaurant and bar
Family-suitable rooms
Cons:
Pool not on-site; partner gym pool reported unhygienic
Occasional rude/unprofessional staff and unresolved deposit issues
Cleanliness problems in some rooms/bathrooms and breakfast area
Perceived value issues (extra costs / breakfast not included)
Area can be run-down or not in most popular tourist spots

Categories

Cleanliness
7.6
Mixed reports: several guests praise very clean rooms, but there are multiple serious complaints about dirty bathrooms, chaotic breakfast-area cleanliness and an external gym/pool described as filthy.
Service
8.9
Mostly positive: many mentions of friendly, helpful and professional staff; however a few reviews report rude/unprofessional behaviour and unresolved deposit issues.
Location
9
Generally very good: repeatedly noted as near the tube and convenient for central London. A few guests mentioned the area is run-down or not in the most popular tourist spots, but still close to transport.
Room Quality
8.6
Comfortable rooms with good AC and suitable for families; some reports of overly soft beds and occasional wear (scratched furniture, peeling wallpaper).
Amenities
8.2
Good on-site restaurant, bar and room amenities (AC, room service). Significant negative feedback about the pool arrangement (no on-site pool; partner gym pool reported unhygienic).
Value for Money
7.8
Mixed: some guests find pricing reasonable for the location, others feel the cost is high or that extras (e.g., breakfast) should be included.
Food and Beverage
9
Breakfast is frequently praised in multiple reviews as excellent; a minority reported chaotic or messy breakfast service on occasion.
Overall Experience
8.1
Generally positive overall with many recommendations and repeat-stay comments, but tempered by occasional serious negative incidents (cleanliness, pool hygiene, deposit/staff issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:14

Property Description

Luxurious Accommodations
The bedrooms and suites at our modern hotel in Maida Vale feature Apple TV, additional power sockets, and upgraded entertainment systems for your comfort and convenience. E-suites offer walk-in showers and enhanced lighting, ensuring a relaxing stay.

Delectable Dining Options
Indulge in a variety of authentic Italian dishes at our onsite Carluccio's Restaurant, open for breakfast, lunch, and dinner. Enjoy a culinary experience without leaving the hotel premises.

Convenient Location and Amenities
Located just a short walk from Kilburn Park Tube Station, our hotel provides easy access to central London attractions. With secure underground parking, free WiFi, and proximity to local hotspots like Lord’s Cricket Ground and Little Venice, your stay with us will be both convenient and memorable.

Book now to experience luxury, convenience, and exceptional service at our hotel in Maida Vale!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.4
Based on 3483 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9
Room Quality: 8.6
Amenities: 8.2
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 8.1
S
Showming • extended_group • nl
8
Pros:

Ontbijt goef

Cons:

Locatie had beter gekund

2026-08-07 • via Nuitee
R
Rob • family_with_children • gb
8
Great hotel in handy location. Easy access to central London
Pros:

Comfortable, convenient

Cons:

Nothing

2026-08-07 • via Nuitee
A
Angela • extended_group • gb
9
Perfect for a night in the city. Would use this hotel again.
Pros:

Very clean, friendly and helpful staff, excellent location with good public transport nearby

2026-08-05 • via Nuitee
A
APRIL • couple • gb
2
2026-08-03 • via Nuitee
R
Robert • family_with_children • us
7
Pros:

Reasonably priced for location

Cons:

They say they have a pool but they do not. They have a membership with a gym down the street with a pool. This gym is the most disgusting unhigenic place with questionable clientele

2026-08-03 • via Nuitee
S
Sami • couple • sa
8
2026-08-03 • via Nuitee
V
Varvara-sofia • couple • gb
9
2026-08-03 • via Nuitee
K
Kevin • solo_traveller • my
10
Highly recommended
Pros:

We are a family of 4. The room really sufficient and comfortable for the 4 of us. Located near to tube station which makes visiting area of interest easy. The breakfast was really nice.

Cons:

None

2026-08-03 • via Nuitee
M
Michel • couple • fr
9
Pros:

L'accueil du personnel a été courtois, pro et efficace

Cons:

les lits un peu trop moelleux à mon goût

2026-08-02 • via Nuitee
D
DAMIAN • extended_group • ar
8
2026-08-02 • via Nuitee
A
Almitra • family_with_children • ie
1
Staying there like buying colon cancer
Pros:

An Absolute horrific and upsetting experience for a multitude of reasons;

We had to pay an uninformed deposit even before entering the rooms.

We had to request for the cups and glasses to be washed and they were apparently done so with chemicals in a filthy bathroom which appears to be a normal ritual if the Manager's reaction was anything to gauge by. On top of that, the Iron was faulty and kept spitting water on every item of clothing.

The Swimming pool is in another vicinity and full of gunk and diseases.

The Staff were so full of themselves, rude and unprofessional.

On top of all this, the deposit has still not been refunded.

I would never recommend this place to my worst enemy.

Cons:

Everything

2026-07-25 • via Nuitee
A
Alexey • couple • gb
4
2026-07-25 • via Nuitee
A
Ashley • family_with_children • gb
10
2026-07-24 • via Nuitee
T
TayoB • solo_traveller • us
9
Pros:

Good room and amenities

Cons:

The cost.

2026-07-24 • via Nuitee
חן • family_with_children • il
10
נהננו מכל רגע והצוות מעולה
Pros:

מלון איכותי. ארוחות בוקר מעולות, מיקום ליד תחבורה ציבורית וחנויות שונות
צוות אדיב ויעיל

2026-07-23 • via Nuitee
S
Susana • extended_group • pt
8
2026-07-22 • via Nuitee
D
DAVIDAS • solo_traveller • ae
6
2026-07-22 • via Nuitee
A
Aderemi • solo_traveller • ng
8
London Marriott
Pros:

Great location,friendly staff

Cons:

Nothing

2026-07-21 • via Nuitee
D
Davide • family_with_children • it
10
Da consigliare
Pros:

Hotel da fascia alta. Tutto estremamente positivo

2026-07-18 • via Nuitee
C
Carlo • solo_traveller • it
8
2026-07-18 • via Nuitee