JW Marriott Hotel Seoul

Lina at the Executive lounge was fantastic and went above and beyond to print my document cut it laminate and it was perfect

JW Marriott Seoul
Very comfortable and kind
1710

My wife and I recently completed a five night stay at this fabulous hotel. It is easy to see now, why it is so highly rated on this site. It is far from central, but its proximity to the transport network means that this doesn't really matter.
We got the Arex train from Incheon and then an Uber from Seoul station - all very quick and efficient. We arrived a little early and were asked if we were Bonvoy members - when we said we were Titanium, we were whisked up to the lounge and checked in by a lovely lady called Yena. The staff who greeted us in the lobby and the lounge set the tone for the whole stay - they were excellent. In fact it was the staff that set this hotel a few notches above other equivalent hotels. Without exception they were helpful and a credit to the brand - this was shown by the lad who first met us in the lobby to take our cases. He saw us later well away from the hotel as he was on his way home, he recognised us and approached us to see if we need any help or directions. Top class!

Our room on the 31st floor was clean, quiet and comfortable - everything you would expect form a hotel of this calibre. The bed was excellent.

The other thing that makes this hotel stand out is the Exec Lounge. The service, the food and the staff again could not be faulted. The lounge is open 6.30am to 11.30pm 2ith breakfast served until 10am. There are then evening hors d'oeuvres from 4.30pm until 9pm. The breakfast offers wonderful variety of foods to suit the varied palettes of the clientele - including and egg chef and the ubiquitous ( very nice) kimchee.

The evening offering was also very good with a chef on hand to prepare Pho to order and a good variety of hot and cold food. All washed down with an excellent choice of beverages, both alcoholic and non-alcoholic, to wash the food down.

The Marquis Fitness Club is another 5 star feature. Slots in the swimming pool have to be booked, but this isn't a problem.

Beneath the hotel is the huge Shinsegae shopping mall with lots of luxury outlets and a loads of other shops and restaurants.

The metro station called Seoul Express Bus Terminal is also under the hotel. It gives access to three metro lines, and there are loads of bus stops outside on the main road. Seoul public transport is excellent and, if you are a foreign tourist, I recommend the 'Climate Card' , which gives unlimited travel on the Metro and buses for a very reasonable price.

I have nothing negative to say about the hotel - we are glad we chose it and can't wait to return.

From Myeongdong, we moved to the Gangnam area, known for its upscale atmosphere and luxury lifestyle. This hotel has always been one of our favourites, with a convenient location next to Shinsegae. As with our stay in Myeongdong, the staff here were exceptionally professional and attentive. The hotel is also close to excellent dining and shopping options, with the scenic Han River just a short walk away. Overall, this was truly one of our most memorable trips to Seoul.

Actually I was there for a conference and had little time outside of the conference to do anything else in the hotel,

Hyung Chuo Lin was amazing
He was so professional and kind 🤩🤩🤩🤩🥳

The location is very convenient, and the staff members were impeccably kind and friendly.
Gym Director Yang was very knowledgeable in explaining my In-Body test results and provided valuable guidance in adjusting my exercise routine.

I would like to sincerely thank Mr. Hyung Chul Lim, the restaurant manager at JW Marriott Seoul, for the wonderful experience he created for us during our dinner.

His presence throughout the evening was reassuring and thoughtful. He paid attention to every detail, yet everything felt natural and effortless. We never had to ask for anything twice, and he seemed to understand exactly what we needed even before we mentioned it.

What stood out most was his genuine care and professionalism. His refined service skills and confident manner clearly reflect his experience and dedication to hospitality. It is rare to meet someone who combines technical excellence with such warmth.

Because of him, our evening felt special and truly enjoyable. We are very grateful and hope he receives the recognition he deserves.

I would like to share my heartfelt appreciation for Mr. Hyung Chul Lim, the restaurant manager at JW Marriott Seoul.

From the moment we arrived until the end of dinner, he made us feel genuinely welcomed and well taken care of. His service was attentive without being intrusive, thoughtful in every small detail, and always delivered with warmth and professionalism. You could really feel that he takes pride in his work.

What impressed us most was the level of finesse and skill he showed throughout the evening. The way he carried himself and managed everything so smoothly reflected both experience and true hospitality. Thanks to him, our dinner was not just a meal, but a truly memorable experience.

We are very grateful for his dedication and hope the hotel recognizes what a valuable member of the team he is.

どこに行くのも便利。新世界に直結していて、買い物も便利でした。、

I stayed in JW Marriott Seoul for all my trips to Seoul, and it was great to be back after 10 years. Some of the layout and access have been changed but the standard of service and comfortability has not changed at all.
JW Marriott Seoul remains as the best among all JW hotels I ever stayed.