The Muse New York

Hotels
8.8 (4671 reviews)
130 West 46th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Good amenities
Cons:
Limited breakfast options
Housekeeping issues

Categories

Cleanliness
8.38
Mixed sentiment; some rooms were noted as clean, but issues with housekeeping were reported.
Service
9.85
Highly praised; staff described as amazing and professional.
Location
9.39
Excellent location near major attractions like Times Square.
Room Quality
8.34
Rooms reported as spacious and modern, but some issues with light and maintenance.
Amenities
8.87
Decent amenities; some guests appreciated hygiene items, though some found the breakfast lacking.
Value for Money
8.83
Generally perceived as good, but some felt the hotel was pricey for the services offered.
Food and Beverage
7.88
Breakfast options were criticized as limited.
Overall Experience
8.85
Overall positive; a few concerns but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxurious Eco-Friendly Boutique Hotel in Manhattan's Theater District

State-of-the-Art Fitness Centre: Stay active during your stay at our hotel with our modern fitness facilities, ensuring you can keep up with your workout routine even while traveling.

Convenient Location: With Central Park, Radio City Music Hall, and Times Square just a stone's throw away, our hotel puts you right in the heart of all the action and entertainment that Manhattan has to offer.

Comfortable Rooms with Modern Amenities: Unwind in our rooms featuring a 37-inch flat-screen TV and a work desk, providing you with both entertainment and functionality during your stay.

Experience the perfect blend of luxury and sustainability at The Muse New York - Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of $150 per stay. Please contact the property to find out more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 70 per day.

Location

Property Accessibility

Total Disability Score: 57.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 150
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 4671 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
L
La couple us
10
The Muse is a wonderful place to stay; we’ll be back!
Pros:

Great, convenient location to Times Square. Barbara at the front desk was super friendly and helpful - great hospitality. Room was well appointed and comfortable.

Cons:

Not super quiet. We could hear garbage trucks in the alley.

2026-07-04 via Nuitee
P
Paula Andrea couple ar
7
Excelente ubicación
Pros:

Ubicación

Cons:

Aire acondicionado ruidoso no lo pudieron arreglar. El personal muy poco amable. Hasta hicieron comentarios inapropiados sobre paquetes de compras que había recibido.

2026-07-04 via Nuitee
L
Lisa couple us
9
2026-07-04 via Nuitee
L
Lauren family_with_children us
9
Great hotel
Pros:

The location and cleanliness. As well as the quiet ambiance.

Cons:

Nothing

2026-07-04 via Nuitee
S
Stacy solo_traveller us
6
If you only booked the room for two people even though they advertised it as a suite for three people it would have been
Pros:

The property is very centrally located

Cons:

The sofa sleeper bed was like sleeping directly on the springs. The mattress was too thin and very uncomfortable!

2026-07-04 via Nuitee
D
Dhiren family_with_children in
8
Okay hotel
Pros:

The concierge team wasn’t helpful at all had to manage our own suit cases

2026-07-04 via Nuitee
A
Alessandro family_with_children it
9
2026-07-03 via Nuitee
M
morteza couple de
9
2026-07-03 via Nuitee
M
MARTIN couple gb
1
2026-07-03 via Nuitee
I
ismail extended_group tr
10
Çok iyi
Pros:

Personel güleryüzlü ,timese çok yakın heryere çok yakın teşekkür ederiz

Cons:

Camları açılmıyor du

2026-07-02 via Nuitee
C
chatibelle couple ch
8
Gerne wieder - einfach ohne Frühstück :-)
Pros:

Sehr gute Lage, freundliches Personal, älteres aber geräumiges Zimmer. Trotz unmittelbarer Nähe zum Time Square ruhiges Zimmer.

Cons:

Frühstück überteuert und lieblos. Verglichen mit all den anderen Hotels, welche wir auf unserem New York Trip besucht haben war das Frühstück sehr schlecht und sehr teuer.

2026-07-02 via Nuitee
A
Anna Paula couple us
10
2026-07-02 via Nuitee
B
Betina couple us
7
Good location, cute boutique hotel
Pros:

Proximity to subway and Broadway but set back enough that you can avoid the crowds.

Cons:

Bellman were very eager to connect us with private car rides to the airport— and wasn’t completely honest about the rates which didn’t sit well with me. Clearly there’s something going on there by way of kickback or something. Didn’t appreciate that. Moreover asked for a quiet room and they stuck us with a room right on the front side of the hotel— required earplugs to sleep at night. Wasn’t our best stay.

2026-07-02 via Nuitee
L
Lars-Erik extended_group se
10
2026-07-02 via Nuitee
C
Chiara couple ch
9
Soggiorno a Time Square
Pros:

Ottima posizione, stanza silenziosa e con un bellissimo bagno

Cons:

Nonostante fosse abbastanza caro, è ancora una delle strutture più economiche in quella zona

2026-07-01 via Nuitee
M
Mary solo_traveller us
10
2026-07-01 via Nuitee
J
Jackson family_with_children br
9
Ótima
Pros:

Limpeza e acomodação

Cons:

Chuveiro poderia ter mais pressão da água

2026-07-01 via Nuitee
S
Serena family_with_children ca
10
Superb location, great accommodation and staff.
Pros:

Location was fantastic. Staff extremely friendly and helpful! We had a room with an extra side room with sofa pullout so the room was roomy and well equipped for 3 of us. (Could have fit 5 as there was also a small lounger that could fit an adult or child) Double vanities and large shower. We stepped out the door and everything we wanted to do was walkable. Recommend staying here for convenience and comfort! We didn't need cab for anything. We walked to Broadway show, Empire State Bldg, MSG, Central Park and tons of shopping. Subway 5 min away as well as Hop on Hop off bus stop. Super safe. Times Square right around corner!

Cons:

Price was high but it was during World Cup (which we didn't realize ahead of time) so maybe that's why or its just NY pricing? Worth it anyway for the location.

2026-06-30 via Nuitee
P
Pablo family_with_children us
9
2026-06-30 via Nuitee
K
Kelly solo_traveller fr
8
Pros:

Emplacement et literie

Cons:

Petit déjeuner

2026-06-30 via Nuitee