The Muse New York

Hotels
8.8 (4726 reviews)
130 West 46th Street , New York , us
+1 212-485-2400

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Good amenities
Cons:
Limited breakfast options
Housekeeping issues

Categories

Cleanliness
8.38
Mixed sentiment; some rooms were noted as clean, but issues with housekeeping were reported.
Service
9.85
Highly praised; staff described as amazing and professional.
Location
9.39
Excellent location near major attractions like Times Square.
Room Quality
8.34
Rooms reported as spacious and modern, but some issues with light and maintenance.
Amenities
8.87
Decent amenities; some guests appreciated hygiene items, though some found the breakfast lacking.
Value for Money
8.83
Generally perceived as good, but some felt the hotel was pricey for the services offered.
Food and Beverage
7.88
Breakfast options were criticized as limited.
Overall Experience
8.85
Overall positive; a few concerns but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxurious Eco-Friendly Boutique Hotel in Manhattan's Theater District

State-of-the-Art Fitness Centre: Stay active during your stay at our hotel with our modern fitness facilities, ensuring you can keep up with your workout routine even while traveling.

Convenient Location: With Central Park, Radio City Music Hall, and Times Square just a stone's throw away, our hotel puts you right in the heart of all the action and entertainment that Manhattan has to offer.

Comfortable Rooms with Modern Amenities: Unwind in our rooms featuring a 37-inch flat-screen TV and a work desk, providing you with both entertainment and functionality during your stay.

Experience the perfect blend of luxury and sustainability at The Muse New York - Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of $150 per stay. Please contact the property to find out more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 70 per day.

Location

Property Accessibility

Total Disability Score: 57.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 150
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 4726 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
M
manar • couple • sa
7
2026-07-25 • via Nuitee
L
Lemos • extended_group • br
9
2026-07-25 • via Nuitee
S
Scott • solo_traveller • us
10
Pros:

Great location and staff

Cons:

Everything was good

2026-07-25 • via Nuitee
A
ashleigh • couple • us
8
2026-07-25 • via Nuitee
C
Cristina • family_with_children • be
10
Pros:

Super bonne situation géographique ! Personnel très serviable

2026-07-24 • via Nuitee
M
Ma. Christina • family_with_children • gu
9
We had a comfortable stay, the room size was decent one. The hotel staff were friendly and accommodating. The hotel’s lo
Pros:

Good location, friendly staff, comfortable bed

Cons:

Should have water and coffee maker in the room

2026-07-24 • via Nuitee
F
Foad • couple • us
1
Expensive and really disappointing. The room was much smaller than it appeared in the photos on the website, and the ove
2026-07-24 • via Nuitee
O
Olga • solo_traveller • il
8
All in all it was a good stay
Pros:

Location

Cons:

Breakfast - it can not be called “ breakfast”

2026-07-24 • via Nuitee
T
Tumija • extended_group • us
5
Not worth the money
Pros:

The Pocket nearby

Cons:

Dirty sheets and stained lampshade and broken elevator

2026-07-24 • via Nuitee
B
Bilge • couple • tr
10
Muhteşem Konum
Pros:

Konum mükemmeldi , 1 dk ya time square meydanındasınız. Bunun yanında temizlik, personel vs çok iyiydi. Ben temizlik hassasiyeti yüksek biriyim ve en ufak şeye takılırım. Bu otelde beni rahatsız edecek hiçbir şey görmedim.

Cons:

Beğenmediğim birşey yok. Kahvaltısını deneyimlemedim.

2026-07-24 • via Nuitee
A
Anabella • family_with_children • ar
10
Excellence
Pros:

Todo

2026-07-23 • via Nuitee
G
Gaetan • extended_group • be
10
Une semaine à NY extraordinaire avec un hôtel de très bonne qualité avec une situation exceptionnelle.
Pros:

Son emplacement, le petit déjeuner inclus, l’accueil, le prix

Cons:

Rien

2026-07-23 • via Nuitee
C
Cory • couple • gb
10
Excellent hotel, room and staff
Pros:

Room was spacious, enough to have 2 big suitcases left out and still have room, all the staff on front desk were brilliant would definitely stay again

Cons:

Nothing

2026-07-22 • via Nuitee
E
Eitan • couple • il
10
היה נהדר
Pros:

מיקום ואדיבות הצוות

2026-07-22 • via Nuitee
L
Lori • solo_traveller • us
10
Pros:

Larger room size than many NYC hotels.

Cons:

Nothing really

2026-07-22 • via Nuitee
A
Anghella • solo_traveller • pe
10
Pros:

Localización y baños

Cons:

Aire acondicionado sonaba mucho

2026-07-22 • via Nuitee
D
Daniele • solo_traveller • it
1
2026-07-22 • via Nuitee
L
Laycock • extended_group • us
10
The Muse is the place to stay if you want comfort, a great location, kind staff and welcoming environment.
Pros:

The room was beautiful and very comfortable. Surprisingly quiet, great location. All staff we encountered were very kind. We enjoyed the lobby restrooms, so fun as each room is uniquely designed.

Cons:

No complaints!

2026-07-21 • via Nuitee
L
LIEL HADAS • extended_group • il
7
מיקום פגז, מלון נקי ואחלה מחיר
Pros:

אחלה מלון, מיקום מעולה ממש על הטיימס סקוור ויש מסעדה כשרה בשרית 2 דלתות משם. היינו בחדר גדול של 2 מיטות זוגיות גדולות, חדר מרווח וכיף.
היה נקי ומסודר.

Cons:

אין נוף בכלל, החלונות סגורים ולא היה מאוורר בכלל. המזגן היה ישן רצח וצמוד למיטה אז היה קשוח.

2026-07-20 • via Nuitee
J
Jean • family_with_children • uy
6
2026-07-20 • via Nuitee