The Muse New York

Hotels
8.8 (4868 reviews)
130 West 46th Street , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Good amenities
Cons:
Limited breakfast options
Housekeeping issues

Categories

Cleanliness
8.38
Mixed sentiment; some rooms were noted as clean, but issues with housekeeping were reported.
Service
9.85
Highly praised; staff described as amazing and professional.
Location
9.39
Excellent location near major attractions like Times Square.
Room Quality
8.34
Rooms reported as spacious and modern, but some issues with light and maintenance.
Amenities
8.87
Decent amenities; some guests appreciated hygiene items, though some found the breakfast lacking.
Value for Money
8.83
Generally perceived as good, but some felt the hotel was pricey for the services offered.
Food and Beverage
7.88
Breakfast options were criticized as limited.
Overall Experience
8.85
Overall positive; a few concerns but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxurious Eco-Friendly Boutique Hotel in Manhattan's Theater District

State-of-the-Art Fitness Centre: Stay active during your stay at our hotel with our modern fitness facilities, ensuring you can keep up with your workout routine even while traveling.

Convenient Location: With Central Park, Radio City Music Hall, and Times Square just a stone's throw away, our hotel puts you right in the heart of all the action and entertainment that Manhattan has to offer.

Comfortable Rooms with Modern Amenities: Unwind in our rooms featuring a 37-inch flat-screen TV and a work desk, providing you with both entertainment and functionality during your stay.

Experience the perfect blend of luxury and sustainability at The Muse New York - Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of $150 per stay. Please contact the property to find out more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Property Accessibility

Total Disability Score: 57.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 150
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 4868 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
A
Andris extended_group lv
10
2026-08-29 via Nuitee
S
SOPHIE BERLESE solo_traveller fr
8
L'emplacement idéal pour visiter New York ! Bel hôtel !
Pros:

Nous avons séjourné 8 jours. L'emplacement est idéal à côté de Time Square, et proche du métro. La chambre familiale avec deux grands lits est de belle taille, literie très confortable, la salle de bain est grande avec deux vasques et une très belle grande douche. Nous avons très bien dormi. La climatisation ne nous à pas dérangé comme indiqué dans les autres commentaires. Il y a un bureau et la chambre est grande pour quatre personnes. Le personnel de l'accueil et de la réception est très agréable, très serviable et souriant.

Cons:

Le ménage de la chambre n'est pas digne de cet établissement : nous sommes restés pendant 8 jours avec de la poussière sur le bureau, les tables de nuit, et le sol en parquet. Pareil pour le sol de la salle de bain pas très propre. Nous avons dû demander à la réception chaque jour une serviette complémentaire, Nous étions quatre, et seulement trois serviettes étaient déposées par le service d'entretien des chambres. 1 fois où 2 on veut bien qu'il y ait un oubli mais devoir appeler chaque jour là réception c'était désagréable.

2026-08-28 via Nuitee
M
Mark couple gb
9
2026-08-27 via Nuitee
C
Chrystalla couple cy
8
Pros:

Excellent stay! The staff were extremely friendly, kind, and helpful. The location was perfect, and the room was very comfortable. We really enjoyed our stay!

Cons:

The only downside was the breakfast, which we felt was not worth the price. There were very limited options, and you could only choose three items per day, including coffee. The food choices were always the same: yogurt, fruit, muffin, and croissant. More variety and flexibility would definitely improve the breakfast experience.

2026-08-26 via Nuitee
A
Antonio family_with_children it
6
2026-08-26 via Nuitee
T
Tatiana extended_group br
10
Estadia perfeita! Me surpreendeu positivamente
Pros:

Tudo perfeito! Cama ótima, quarto grande, chuveiro maravilhoso

Cons:

Gostei de tudo

2026-08-26 via Nuitee
R
Ronit solo_traveller il
10
2026-08-26 via Nuitee
X
Xenodimitropoulos solo_traveller gr
10
2026-08-25 via Nuitee
P
Patrick family_with_children at
8
Pros:

Lage
Kompetenz und Freundlichkeit der Mitarbeiter

Cons:

Wir hatten ein Zimmer in einem der unteren Stockwerke, welche sehr laut waren (Außengeräte der Klimaanlage vor dem Fenster)

2026-08-25 via Nuitee
C
coryk660 Couples Providence, Rhode Island
10
What More Could You Want?
Pros:

What an incredible weekend in New York! The Muse is in a fantastic location, close to tons of great restaurants and easy Metro access. The front desk team was excellent, especially Angel, who made us feel incredibly welcome.

We were in town to see Hamilton, which is literally about a two-minute walk from the hotel. We were also pleasantly surprised to discover The Pocket, an intimate jazz venue tucked into the lower lobby of The Muse. Such a cool addition to the hotel. Coffee at Little Opus was great as well. I didn’t catch the name of the barista who helped me, but she was wonderful.

All in all, a fantastic hotel in an unbeatable location with a great team. We’ll absolutely be back!

2026-08-24 via Tripadvisor
D
Daniel solo_traveller il
10
sweet place adjacent to times square - amazing location.
Pros:

Place is well maintained, comfortable and in great locating if you seek to be accommodated near times square. its also quite and rooms are fair in their size. its an amazing choice to my opinion

Cons:

the shower faucet in my room was a loose - but my room was changed shortly after.
there is no "tea and coffee" set nor a way to heat water in the room.

2026-08-24 via Nuitee
C
Charbonneau couple ca
10
2026-08-24 via Nuitee
S
Sylvain couple fr
9
2026-08-24 via Nuitee
J
Jim couple us
8
Comfortable and easy for folks on the move in the city.
Pros:

Convenient and well priced.

Cons:

Not the best food for breakfast. Go elsewhere.

2026-08-23 via Nuitee
F
Francesca couple it
9
Struttura a due passi da Times square ma in una via defilata senza il caos di TS. Personale super gentile e disponibile,
Pros:

Tutto
Posizione camera pulizia e personale

Cons:

Nulla

2026-08-23 via Nuitee
R
Roy couple il
9
Daniel in reception is great! Helpful and kind 🏆
Pros:

Great Location, large rooms, Clean and welcoming ❤️

Cons:

Nothing to Complain for

2026-08-22 via Nuitee
L
Luana family_with_children it
9
Hotel fantastico ottima posizione lo consiglio
Pros:

Letti comodi, stanza grande, fontanelle di acqua per free refil

Cons:

La colazione non è a buffet, era molto buona ma la famiglia avrebbe preferito il buffet

2026-08-22 via Nuitee
H
Ho Wai extended_group hk
9
Pros:

Everything is perfect ! Great location, helpful stuff, great breakfast, room is big with comfy beds

Cons:

None

2026-08-22 via Nuitee
M
Monika family_with_children ch
9
Bien situé et très belle chambre, mais petit déjeuner et service au bar à éviter.
Pros:

Super établissement et bien situé proche de Time square.
La chambre fut top et le service excellent aussi.

Cons:

Petit déjeuner! Ne le prenez pas, car vous payez cher pour 1 boisson et 2 autre articles.

2026-08-22 via Nuitee
J
Jovan family_with_children fr
9
Hôtel calme (hormis la climatisation), personnel serviable et agréable, emplacement idéal
Pros:

Emplacement de l’hôtel, petit déjeuner simple (même si un peu limité avec 3 topics) mais suffisant, personnel à l’écoute et agréable. Mention spéciale à un personnel de l’accueil (je n’ai pas noté son nom) qui nous a surclassé car la ventilation et/ou climatisation de notre chambre était vraiment bruyante

Cons:

Clim/ventilation très bruyante

2026-08-22 via Nuitee