The Muse New York

Hotels
8.8 (4868 reviews)
130 West 46th Street , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Good amenities
Cons:
Limited breakfast options
Housekeeping issues

Categories

Cleanliness
8.38
Mixed sentiment; some rooms were noted as clean, but issues with housekeeping were reported.
Service
9.85
Highly praised; staff described as amazing and professional.
Location
9.39
Excellent location near major attractions like Times Square.
Room Quality
8.34
Rooms reported as spacious and modern, but some issues with light and maintenance.
Amenities
8.87
Decent amenities; some guests appreciated hygiene items, though some found the breakfast lacking.
Value for Money
8.83
Generally perceived as good, but some felt the hotel was pricey for the services offered.
Food and Beverage
7.88
Breakfast options were criticized as limited.
Overall Experience
8.85
Overall positive; a few concerns but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxurious Eco-Friendly Boutique Hotel in Manhattan's Theater District

State-of-the-Art Fitness Centre: Stay active during your stay at our hotel with our modern fitness facilities, ensuring you can keep up with your workout routine even while traveling.

Convenient Location: With Central Park, Radio City Music Hall, and Times Square just a stone's throw away, our hotel puts you right in the heart of all the action and entertainment that Manhattan has to offer.

Comfortable Rooms with Modern Amenities: Unwind in our rooms featuring a 37-inch flat-screen TV and a work desk, providing you with both entertainment and functionality during your stay.

Experience the perfect blend of luxury and sustainability at The Muse New York - Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of $150 per stay. Please contact the property to find out more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Property Accessibility

Total Disability Score: 57.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 150
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 4868 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
V
Vanesa • family_with_children • ar
6
Muy. Caro para lo que ofrece.
Pros:

La ubicación.

Cons:

El desayuno muy pobre.

La habitaciones chica.

2026-09-12 • via Nuitee
S
Silvia helena Ferrão • family_with_children • br
10
2026-09-12 • via Nuitee
C
Carlos Eduardo • couple • br
10
Ótimo hotel , recomendo!
Pros:

Quarto amplo com cama muito confortável e tudo muito limpo . Equipe da recepção muito atenciosa e em especial agradecimento aos funcionários do restaurante ( café da manhã ) Ótimo funcionário ( André )

Cons:

nada

2026-09-11 • via Nuitee
H
Hans • solo_traveller • ee
9
Pros:

Olen olnud hotelli juba 3 korda ja väga meeldib asukoht ja toad. Kuigi täheldasin, et uue hotelli kohta toad nö. Lagunevad.

2026-09-11 • via Nuitee
M
Maria Helena • couple • pe
3
Muy costoso para lo que es
Pros:

El desayuno aunque no estaba incluido y era un poco caro

Cons:

La habitación tenía fuerte olor a humedad no tenía ventanas anti ruido y se escuchaba la bulla de los autos y camiones de basura a las 4:00 am no se podía dormir y tampoco tenía buen blackout, se veía el resplandor de las luces de Times Square

2026-09-11 • via Nuitee
J
Jane • couple • cn
9
It was a quiet and relaxing stay in the middle of very busy Times Square.
Pros:

The room is a good size and the bed very comfortable. The bathroom and shower are spacious and everything was very clean.
The bar in the lobby is really nice and the staff in general are very professional.

Cons:

The air conditioning in our first room was quite loud but they very kindly let us change to a quieter room.

2026-09-10 • via Nuitee
R
Raffaella • extended_group • it
8
Pros:

Colazione

Cons:

Pulizia

2026-09-10 • via Nuitee
H
Haroon • extended_group • gb
8
Great hotel and excellent location
Pros:

Great location

Cons:

Breakfast offering

2026-09-10 • via Nuitee
P
Premela • family_with_children • au
10
Great place to stay in New York and thoroughly enjoyed the comfort.
Pros:

Thoroughly enjoyed the location and room was very modern. It was just very well setup and it was nice to arrive into the hotel with a fairly large foyer area and decorated beautifully. Staff were very polite and helpful.

Cons:

I dont think there was anything i could have asked for more.

2026-09-08 • via Nuitee
A
Andrea • solo_traveller • it
10
Soggiorno a NYC
Pros:

Posizione, staff, colazione , dimensione stanza.

Cons:

Nulla da segnalare.

2026-09-08 • via Nuitee
Y
Yannick • couple • fr
9
Hôtel idéalement placé pour rendre visite à New York
Pros:

L’emplacement, le style

2026-09-08 • via Nuitee
D
Dino • family_with_children • it
8
2026-09-07 • via Nuitee
N
Nadezda • family_with_children • gb
10
I would stay again.
Pros:

The location was perfect and super close to Times Square. We even found a fantastic café just around the corner from the hotel! The staff was wonderful and very helpful. The only minor downside was the room amenities—it would be great if they provided a kettle, tea, and coffee in the room.

Cons:

none

2026-09-07 • via Nuitee
A
ahmet raif • family_with_children • tr
10
Pros:

Very nice hotel

Cons:

None

2026-09-07 • via Nuitee
R
Ricardo • family_with_children • br
8
2026-09-07 • via Nuitee
V
Veronica • couple • mt
8
Great hotel for a stay in New York.
Pros:

Location. Comfortable room. Easy access to the elevator

Cons:

The noise of the AC

2026-09-07 • via Nuitee
J
Jane • solo_traveller • gb
10
Pros:

I love this wonderfully friendly hotel. It is in a great, and enviable location, with amazing staff who are all helpful and always smiling. Each staff member, no matter their role at the hotel are friendly and helpful. Daniel and the other front desk staff are very, very helpful, the housekeepers for the floor we were on were smiling, and made sure our room was always clean, with fresh bed linen and towels, and that the toiletries were topped up. Security was smiling and provided umbrellas when necessary, remembering when our Airport shuttle was booked for, collecting our luggage as necessary.

2026-09-07 • via Nuitee
K
Khaled • family_with_children • eg
10
2026-09-06 • via Nuitee
C
Cecilia • family_with_children • it
9
Pros:

Hotel pulito, posizione ottima a meno di un minuto da time Square. Personale disponibile e gentile. Pulizia ottima. Wi-Fi compreso

Cons:

Metterei il bollitore per il caffè in camera

2026-09-06 • via Nuitee
M
Maria Angelica • extended_group • us
2
Disappointed and extremely rude staff
Pros:

Location is good

Cons:

The manager and some of the people at the front desk are EXTREMELY rude. They charged the room wrong and were unable to provide an itemized receipt despite the various requests made. The manager laughed at my family and I and treated us in a very unprofessional way. Told me that he was going to email me the receipt prior to charging the card on file and never followed through with it but did make the unauthorized charge. Would not recommend staying here

2026-09-06 • via Nuitee