Clarion Suites Gateway

Hotels
Clarion
8.8 (7263 reviews)
1 William Street , Melbourne , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly helpful staff
Great location
Delicious food
Cons:
Noisy from traffic and train tracks
Car park charges were higher than advertised
Some rooms outdated

Categories

Cleanliness
8.73
Clean and comfortable with great views of the river. Noted for being very clean.
Service
9.2
Staff were amazing and friendly, very attentive when needed.
Location
9.24
Great location, close to CBD and tram stops, with a beautiful view of the Yarra.
Room Quality
8.69
Spacious rooms with great views, but some rooms noted as outdated.
Amenities
8.22
Good amenities but noted some areas might benefit from refurbishment.
Value for Money
8.68
Good value for money especially with included breakfast.
Food and Beverage
8.73
Delicious meals at both breakfast and dinner; good variety.
Overall Experience
8.9
Very pleasant stay with exceeding expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:18

Property Description

Luxurious Self-Catering Suites and Studios
Experience the epitome of comfort and convenience at Clarion Suites Gateway. Our spacious self-catering studios and suites provide the perfect retreat in the heart of Melbourne CBD.

Prime Riverside Location
Nestled along the picturesque banks of the Yarra River, our hotel offers unparalleled views and easy access to the city's top attractions. Explore Melbourne's vibrant entertainment scene at Crown Entertainment Complex and Southbank, just a stone's throw away.

Modern Amenities and Free WiFi
Enjoy the seamless blend of modern amenities and warm hospitality during your stay. Stay connected with complimentary WiFi and indulge in the best of Melbourne right at your doorstep.

Ready to elevate your Melbourne experience? Book your stay at Clarion Suites Gateway now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 2.5% charge when you pay with an American Express or Diners Club credit card. When booking for groups, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for AUD 25 per person per stay when using an existing bed.
    Children from 13 years old to 17 years old stay for AUD 75 per person per night when using an existing bed.
    Children up to and including 11 years old stay for AUD 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 7263 reviews
Cleanliness: 8.73
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.9
M
Millar couple au
8
2026-07-26 via Nuitee
D
Debra family_with_children au
9
Pros:

Location and excellent staff support.

Cons:

Hotel was noisy in the evening and early morning with trains across the street.

2026-07-26 via Nuitee
F
Fairweather solo_traveller au
9
Pros:

Comfortable rooms, affordable price, lovely staff,

Cons:

The car park but I know you cant help that

2026-07-25 via Nuitee
K
Kerrie family_with_children au
8
Friendly, clean and reliable as always
Pros:

The staff went above and beyond their roles to help me when I was having trouble checking in and navigating the carpark system.

2026-07-25 via Nuitee
P
Paul couple au
8
2026-07-25 via Nuitee
R
Razli solo_traveller bn
10
Pros:

Really enjoyed our stay here. The one-bedroom river view suite was spacious, clean and had a fantastic view over the Yarra, especially at night. The location was perfect – an easy walk to both the CBD and Southbank, with plenty of restaurants and attractions nearby. The staff were friendly and welcoming throughout our stay, and having a kitchenette and laundry facilities made everything even more convenient. Restaurant downstairs served halal meats and was delicious. Would definitely stay here again!

2026-07-25 via Nuitee
D
David couple fr
10
2026-07-24 via Nuitee
P
Paul couple au
7
2026-07-23 via Nuitee
L
Laura family_with_children au
10
2026-07-23 via Nuitee
C
Christene couple au
8
2026-07-23 via Nuitee
M
Marzi family_with_children au
10
2026-07-23 via Nuitee
S
Stephen solo_traveller au
10
2026-07-23 via Nuitee
J
Jacqui family_with_children au
7
Pros:

Clean and good size rooms

Cons:

A laptop was stolen from the car when parked in the garage. When reported to staff they were unable to assist as no CCTV was on that level of car park. Nor did staff follow up or appear to be to concerned about the issue. .

2026-07-23 via Nuitee
A
Amy family_with_children au
9
2026-07-22 via Nuitee
B
Brock couple nz
9
2026-07-22 via Nuitee
J
John couple au
8
2026-07-22 via Nuitee
K
kathryn family_with_children au
6
2026-07-22 via Nuitee
M
Mandi solo_traveller au
10
Pros:

Staff very friendly, got an upgrade with no extra charge, room was spotless. Will come again.

2026-07-21 via Nuitee
C
Craig family_with_children au
9
2026-07-20 via Nuitee
S
Sunnyeo family_with_children au
7
Pros:

Good location for short visit to Melbourne

Cons:

The pool should be with Sauna. ;)

2026-07-20 via Nuitee