Clarion Suites Gateway

Hotels
•
Clarion
8.8 (7129 reviews)
1 William Street , Melbourne , au

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Children allowed

Facilities

Parking
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly helpful staff
Great location
Delicious food
Cons:
Noisy from traffic and train tracks
Car park charges were higher than advertised
Some rooms outdated

Categories

Cleanliness
8.73
Clean and comfortable with great views of the river. Noted for being very clean.
Service
9.2
Staff were amazing and friendly, very attentive when needed.
Location
9.24
Great location, close to CBD and tram stops, with a beautiful view of the Yarra.
Room Quality
8.69
Spacious rooms with great views, but some rooms noted as outdated.
Amenities
8.22
Good amenities but noted some areas might benefit from refurbishment.
Value for Money
8.68
Good value for money especially with included breakfast.
Food and Beverage
8.73
Delicious meals at both breakfast and dinner; good variety.
Overall Experience
8.9
Very pleasant stay with exceeding expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:18

Property Description

Luxurious Self-Catering Suites and Studios
Experience the epitome of comfort and convenience at Clarion Suites Gateway. Our spacious self-catering studios and suites provide the perfect retreat in the heart of Melbourne CBD.

Prime Riverside Location
Nestled along the picturesque banks of the Yarra River, our hotel offers unparalleled views and easy access to the city's top attractions. Explore Melbourne's vibrant entertainment scene at Crown Entertainment Complex and Southbank, just a stone's throw away.

Modern Amenities and Free WiFi
Enjoy the seamless blend of modern amenities and warm hospitality during your stay. Stay connected with complimentary WiFi and indulge in the best of Melbourne right at your doorstep.

Ready to elevate your Melbourne experience? Book your stay at Clarion Suites Gateway now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 2.5% charge when you pay with an American Express or Diners Club credit card. When booking for groups, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for AUD 25 per person per stay when using an existing bed.
    Children from 13 years old to 17 years old stay for AUD 75 per person per night when using an existing bed.
    Children up to and including 11 years old stay for AUD 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 7129 reviews
Cleanliness: 8.73
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.9
T
Tony • couple • au
9
great location close to trams short walk to Southbank and City
Pros:

good size one bedroom apartment with great outlook over Crown and the Yarra. Comfortable bed

2026-06-20 • via Nuitee
D
Danielle • solo_traveller • au
10
Pros:

The size of the room, and the comfory

Cons:

Wr loved everything

2026-06-20 • via Nuitee
K
Kevin • extended_group • au
9
Really enjoyed the stay. staff were so friendly
Pros:

Location
Cleanliness
Great buffet

2026-06-19 • via Nuitee
D
Dirk • family_with_children • au
10
I had an amazing stay in a property which is perfectly located with the best staff I have encountere
Pros:

Had such an amazing experience. Staff, especially Elvie, were first class. I cannot speak highly enough about them and her. We received an unexpected upgrade to a corner suite which provided us with the most spectacular view. The room was perfect for my kids.

Cons:

There are 2 minor things that I think were a little inconventient. 1 the shower is very small
2. the pillows are very light without much support for my head and neck.

2026-06-19 • via Nuitee
P
Peter Kepsner • solo_traveller • au
9
Good location
Pros:

Location

Cons:

Train noise

2026-06-19 • via Nuitee
M
Monique • couple • au
10
2026-06-19 • via Nuitee
S
Sharna • family_with_children • au
10
2026-06-19 • via Nuitee
B
Brent • family_with_children • au
9
2026-06-18 • via Nuitee
M
Marijan • couple • au
9
Very nice and accommodating staff highly recommend
Pros:

Accessible great food great service

Cons:

Comfortable and accommodating

2026-06-18 • via Nuitee
H
Haspels • solo_traveller • au
9
Pros:

Clean, good location. Great staff

2026-06-18 • via Nuitee
C
Craig • family_with_children • au
9
Pros:

Close to everything

2026-06-18 • via Nuitee
M
Marijan • couple • au
7
Accommodating required and recommended
Pros:

Enjoy eating food and yeah, I look nice

Cons:

Comfortable

2026-06-18 • via Nuitee
M
Marijan • couple • au
8
Enjoyable with a great staff makes it a delight to stay in the place such as this recommended
Pros:

Great staff and the food and the restaurant was delicious. Very nice

Cons:

Ideal location for travelling around Melbourne

2026-06-18 • via Nuitee
D
Daniel • solo_traveller • au
10
Pros:

Friendly staff and great room. 10 min walk to casino and railway stations.

2026-06-18 • via Nuitee
M
Marijan • couple • au
9
Enjoyable
Pros:

Very nice

Cons:

Very nice stuff and accommodating great staff

2026-06-17 • via Nuitee
B
Bryan • family_with_children • au
9
2026-06-16 • via Nuitee
L
Lisa mcdonald • solo_traveller • au
8
Good value for your money
Pros:

Best location walkable to everything
Light show at the casino was fantastic

Cons:

Pool was cold

2026-06-15 • via Nuitee
R
Randall • couple • us
9
2026-06-15 • via Nuitee
G
Gibbs • solo_traveller • au
10
2026-06-14 • via Nuitee
D
David • couple • au
10
2026-06-14 • via Nuitee