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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Secured parking
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Garage
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Central Location & Spectacular Views
Enjoy the convenience of being in the heart of Kuala Lumpur with stunning views of the iconic Petronas Twin Towers and Suria KLCC.
Relaxation & Dining
Unwind in the indoor swimming pool, dine at the on-site restaurant, or have a drink at the bar for a relaxing evening.
Convenience & Comfort
Stay connected with free WiFi throughout the property, and enjoy air-conditioned rooms with modern amenities like cable TV and a private safe.
Book now for an unforgettable stay at Hotel Maya in Kuala Lumpur!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that the hotel may contact the cardholder for verification purposes.
Non-vaccinated guests are not permitted to check-in or enter the hotels premises as per guidelines by the Ministry of Health. However, if you have an exemption from the Ministry of Health in Malaysia, kindly provide the documentation to the hotel in advance, so that the hotel's management can verify this before check-in.
The pool is closed from 26/06/2025 to 17/07/2025. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People 13 years old and over stay for MYR 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good location. I would like to commendably mention Fahmi, really warm frontline staff and manage guest well.
Interior is old. King size bed was made up of 2 twin beds.
The location is very convenient.
The breakfast was very good.
The room looks very old, cleanness wasn’t the best. We were on floor 22nd, but there was a lot of noise from the streets, we weren’t able to sleep.
Good.location
Not a 5 star hotel. Leaks in bathroom
Very centrally located! Walking distance to just about everything.
Our room had plumbing issues.
None
We were on the 12th floor and from our room windows, we were able to see the Muslim cemetery. Not a pleasant sight.
There is a graveyard next to it.
местоположения только рядом с петронас башни
* комната ужасно запах
* душ протерено с маслом ходит невозможно скользко и таракани и пятно желтое везде
*рядом кравате нет резетки
* кондиционер жалюзи грязно и вообще плохо работает.
Great location, really good breakfast variety
Single glazed so even on 16th floor was surprised how much city noise there was all through the nights
Location
Noisy
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