Hotel Zaza Houston Museum District

Hotels
9 (914 reviews)
5701 Main Street , Houston , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great food quality
Convenient location
Nice amenities
Cons:
Room cleanliness issues
High pricing for the value
Outdated room decor

Categories

Cleanliness
8.16
Room was very run down, indicating a lack of cleanliness.
Service
10
Many reviews praised the service, particularly highlighting staff like Milton and Ms. Mel.
Location
9.63
Location is excellent, with ease of getting around as mentioned.
Room Quality
7.67
Some rooms were described as outdated, not worth the cost.
Amenities
9.62
Complimentary services provided by the hotel enhanced the stay.
Value for Money
7.65
High pricing compared to offered services and room quality.
Food and Beverage
9.61
Food quality was consistently mentioned as good, especially breakfast and holiday meals.
Overall Experience
9.66
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:39

Property Description

Luxurious Amenities and Services
Hotel Zaza Houston Museum District offers an array of upscale amenities including an outdoor pool, terrace, and poolside bar. Indulge in relaxation at the spa center and sauna, or savor a meal at the onsite restaurant.

Elegant Room Features
Each air-conditioned room is well-appointed with modern conveniences such as a flat-screen TV, refrigerator, and minibar. Enjoy the comfort of hardwood floors, climate control, and blackout drapery. Some rooms even boast additional luxuries like a kitchenette, washer, and dryer.

Convenient Location and Transportation
Located just 5 km from NRG Stadium, this hotel provides easy access to nearby attractions. Take advantage of the free shuttle service (available on Friday and Saturday), complimentary bicycle use, and car hire options for seamless exploration.

Experience luxury and convenience at Hotel Zaza Houston Museum District. Book your stay now for a memorable getaway.

Important information:

Reservations of five or more rooms, or reservations with a duration of five or more consecutive nights require further processing by the property. Dependent upon occupancy, season or special event, five or more reservations or reservations with a duration of five or more nights will be required a deposit ranging from 10% to 100% of the total price.

Inability to contact customer or invalid credit card for deposit will result in cancelation of all reservations.

Due to the coronavirus (COVID-19), reservation is required for using the Pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

9
Based on 914 reviews
Cleanliness: 8.16
Service: 10
Location: 9.63
Room Quality: 7.67
Amenities: 9.62
Value for Money: 7.65
Food and Beverage: 9.61
Overall Experience: 9.66
S
sandrasL5586KU Friends getaway
10
Ty
Pros:

Austin was, without a doubt, the best waiter we’ve had in a long time. He was attentive, knowledgeable, personable, and made our entire dining experience exceptional. He anticipated our needs without ever being intrusive, had wonderful recommendations, and made us feel genuinely welcomed from start to finish.
Outstanding service like Austin’s is rare, and he’s a huge asset to Monarch at Hotel ZaZa . I will absolutely be back and will request Austin every time. Thank you for making our evening so memorable.

2026-07-31 via Tripadvisor
R
rinargonzalez Family McAllen, Texas
10
Great service
Pros:

Always enjoy staying at Hotel Zaza. The staff is always friendly and professional. We especially enjoy the service John Pozes gave us at breakfast.

2026-07-26 via Tripadvisor
L
LTBecker Couples Texas
8
Great stay
Pros:

The hotel was wonderful, the staff helpful, and our waitstaff at Monarch was fantastic. Don’t miss the trout and onion dip (not something I was expecting to love).

We would have given an excellent, but the safe battery was low when we arrived, we reported it, but it was never replaced during our stay and as we were coming and going I wound up carrying some things with me that I didn’t really want to.

2026-07-17 via Tripadvisor
A
ARON RONI couple il
8
2026-07-17 via Nuitee
D
DayTrip43525364091 Friends getaway
10
Lovely Lunch Between Museums
Pros:

Stopped in on the walk between museums and had a lovely lunch. The food was great, the patio atmosphere was wonderful, and the service was fantastic. Ron was a ray of sunshine and brought the best of Houston hospitality to our day.

2026-07-16 via Tripadvisor
C
charitymalcolm Friends getaway
10
Stop here!
Pros:

Food, atmosphere, and service were all excellent. Ron was attentive and engaging. Food was served quickly and exceeded expectations.

2026-07-16 via Tripadvisor
G
G5294VPcaseym Business
10
Excellent Experience!!
Pros:

Austin was the absolute best! So welcoming and answered all our questions. Can’t recommend enough and will be back!! Thank you!!

2026-07-15 via Tripadvisor
A
Andrew couple us
10
2026-07-15 via Nuitee
A
A255ZUtaram Couples
10
Our waiter was Austin C.
Pros:

We were very near the closing of brunch, having misunderstood the hours. Nonetheless, Austin was very accommodating and cheerful, and gave us good advice on the menu. We had a wonderful brunch experience and Austin was a big part of it. Thank you Hotel Zaza, and thank you, Austin..

2026-07-14 via Tripadvisor
O
O9479HLalyssah Solo travel
10
Great Service
Pros:

Ron was honestly amazing. He made me laugh despite how down I was! Thank you for that so much

2026-07-13 via Tripadvisor
H
H3709RPkaitlynr Family
10
Perfect
Pros:

Ron was an amazing server. Loved his service!

2026-07-13 via Tripadvisor
F
Freelancing64 Couples
10
Anniversary Celebration
Pros:

My wife and I celebrated our anniversary with a weekend stay at Hotel ZaZa in Houston’s Museum District, and once again, it was a wonderful experience.

The highlights of our stay included a relaxing couples massage at ZaSpa, time by the beautiful pool and poolside bar, and a comfortable, well-appointed room. We also appreciated the complimentary local shuttle service, which made our dinner outing easy and enjoyable.

We ended our stay with breakfast at the hotel, where Ron Brown provided outstanding service. His friendly, attentive manner made for a perfect finish to our anniversary weekend.

Hotel ZaZa has become one of our favorite places to celebrate special occasions. We return almost every year because of the exceptional accommodations, amenities, and consistently outstanding service. We highly recommend it to anyone looking for a memorable boutique hotel experience in Houston.

2026-07-13 via Tripadvisor
B
bradsE1124PZ Family
10
John was aaa+
Pros:

Great experience all round. John Pozos was our waiter for breakfast and he was outstanding. So nice and had so much info on the area and made our stay much better.

2026-07-12 via Tripadvisor
H
H1752VGadriennec Couples
10
Staycation
Pros:

Great stay. Fabulous hotel. John Pozos treated us very well for breakfast. He’s an attentive server and very fun to talk to.

2026-07-12 via Tripadvisor
3
322lexyk Friends getaway
10
Great experience!
Pros:

We stopped in here for breakfast and had a wonderful experience! Our server Julia was amazing. Can’t wait to come back!!

2026-07-10 via Tripadvisor
P
P9982XTleer Family
10
The Perfect Hotel for Out of Town Wedding Guests
Pros:

We needed accomodations for our son’s wedding weekend for about 100 guests. Hotel Zaza Museum District was perfect! From check-in to check-out all of our guests had an amazing experience.

The pool was the perfect spot to meet as guests arrived in town and then relax and recover after the wedding. The rooms were spacious and with really comfortable beds and great ammenities. The coffee station on each floor every morning was great and the coffee was so good.

We arranged a breakfast for the groomsmen at the pool on the wedding morning which was delicious and a great way to kick off the big day. After the wedding the bar was the perfect spot to keep the party going.

The hotel’s location was perfect for our guests. Within walking distance or by using the hotel shuttle, guests had plenty to see, do and eat nearby and took full advantage.

It is the staff who really made the weekend so terrific. Everyone was friendly and eager to please. If I had to do this over again and again, I would use Hotel Zaza Museum District every time.

2026-07-10 via Tripadvisor
2
267briannem Solo travel
10
Beautiful location for lunch
Pros:

Had a beautiful lunch at Zaza while visiting a few museums in the area. Julia was wondering, the food was great and I loved how the space. Great for a girls day too!

2026-07-09 via Tripadvisor
3
375kig Couples
10
Awesome Way To Celebrate
Pros:

My husband and I celebrated our 10th anniversary here! We opted for a walk-out pool room on the second floor. It’s the perfect location if you would like to be close to pool. Guest services representative, Connor, was amazing and ensured that our stay was enjoyable.

We dined at the Monarch where Austin was our amazing server. He was able to meet all our accommodations.

The shuttle service was a convenient way to see the local area. All of the bellman and drivers were prompt and courteous.

We had an exceptional time thanks to the efforts of all of the generous staff!

2026-07-06 via Tripadvisor
E
evanjm2026 Family
10
Good hotel
Pros:

The food and service was very good. shoutout to Austin C very nice and helpful. The noise level was also very good

2026-07-06 via Tripadvisor
E
Edgar solo_traveller gt
10
Pros:

It has class

2026-07-06 via Nuitee