Park Plaza, Ludhiana

Hotels
•
Park Plaza Hotels & Resorts
7.6 (695 reviews)
PO Box 333, Bhai Bala Chowk, Ferozepur Road , Ludhiana , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent, attentive staff (frequent mentions of Kanan, Manjot, Vijay)
Central/convenient location
Excellent food and breakfast
Comfortable beds and generally clean rooms
Hospitality and proactive service (e.g., special meals accommodated)
Cons:
Room maintenance needed (old furniture, flooring)
Bathroom leaks reported
Amenity failures: WiFi and TV issues in at least one stay
Mattress replacement indicated
Perceived as a bit expensive / value concerns

Categories

Cleanliness
7.4
Rooms are generally described as clean by multiple guests, though a few reports of bathroom leaks and related maintenance issues affected perceptions.
Service
8.8
Consistently praised — staff repeatedly called polite, cooperative and very customer‑focused (frequent mentions of Kanan, Manjot, Vijay and others).
Location
8.6
Multiple reviewers highlight the central, convenient location and good accessibility within Ludhiana.
Room Quality
6.3
Mixed feedback: beds and comfort praised but several comments note old furniture, worn flooring, mattress replacement needed and at least one report of leaking bathroom.
Amenities
6.5
Some amenity failures noted (WiFi and TV issues, and a comment that in-room amenities were not up to five‑star standards).
Value for Money
6.5
Perceived as somewhat expensive by a few guests; one guest called it a waste of money after room problems, though others felt service/food added value.
Food and Beverage
8.7
Frequently praised — excellent food and breakfast; staff proactively accommodated special meal requests (e.g., Jain meal).
Overall Experience
8
Overall positive experience for most guests with many saying they'd return; occasional negative stays due to room maintenance and amenity issues tempered some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:47

Property Description

Luxurious 5-Star Stay in Ludhiana

Exquisite Dining Options: Indulge in a culinary journey with 4 dining options including a buffet spread at Break for the Border coffee shop and multi-cuisine delights at Panorama.

Relaxation and Wellness: Unwind at the spa, stay fit at the fitness centre, or pamper yourself in the sauna for a rejuvenating experience.

Convenient Amenities: Enjoy modern rooms with flat-screen TVs, complimentary parking, and 24-hour concierge services for a hassle-free stay.

Experience luxury and comfort at Park Plaza Ludhiana. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Swimming pool: Closed from Thu, Dec 31, 2026 until Sun, Feb 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: LUH

Location

Guest Reviews

7.6
Based on 695 reviews
Cleanliness: 7.4
Service: 8.8
Location: 8.6
Room Quality: 6.3
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 8.7
Overall Experience: 8
G
GAGANJIT • solo_traveller • au
9
A comfortable stay, made more pleasant by smiling and helpful staff.
Pros:

The staff was very helpful and courteous. I would especially like to mention Mr santram and Miss Boinu
Who were exceptional.

Cons:

I wish they had a on call cab facility . Using Uber on international roaming is cumbersome and expensive.
For some reason the wifi did not work properly in the lobby.

2026-09-14 • via Nuitee
V
Vivek • couple • in
10
2026-09-10 • via Nuitee
M
MOHIT • couple • in
10
great
Pros:

comfortable stay
the staff is very welcoming especially kanan and gagan
will come again

Cons:

staff stood out

2026-09-05 • via Nuitee
M
Madan Gopal • couple • in
10
Pros:

Very good , good service by arima

2026-08-31 • via Nuitee
M
MANISH • solo_traveller • in
3
2026-08-27 • via Nuitee
S
SANJAY • solo_traveller • in
8
2026-08-27 • via Nuitee
G
GUPTA • extended_group • in
8
2026-08-22 • via Nuitee
R
Rajveer • extended_group • in
10
2026-08-14 • via Nuitee
R
Robin • solo_traveller • gb
10
Pros:

Excellent customer service.

2026-08-12 • via Nuitee
H
Hardeep • extended_group • ca
10
It was overall a good stay.
Pros:

The property was approachable. Rooms were nice and clean as staff was friendly. Kanan, Reema and Varun were amazing. They were kind, informative and really helpful.

Cons:

It’s old.

2026-08-11 • via Nuitee
A
Advaith • solo_traveller • in
10
2026-08-08 • via Nuitee
V
Vivek • couple • in
10
Staff Ms babbli very conoperative
Pros:

Very nice

Cons:

Gud experience

2026-08-05 • via Nuitee
V
Vivek • couple • in
8
Good stay
Pros:

Excellent food and location!

Cons:

Mattress needs to be replaced

2026-08-04 • via Nuitee
A
ASHIESH • solo_traveller • in
9
It was a fantastic experience and i would love to visit again.
Pros:

Staff is very good and very customer focused. very polite and professional. I got Jain meal as requested. Proactively they prepared Jain meal for me . Not experienced ever in my entire career.

Cons:

little expensive in a city like ludhiana

2026-08-04 • via Nuitee
M
mohsin • couple • in
10
2026-08-02 • via Nuitee
A
Ashutosh • solo_traveller • in
6
2026-07-22 • via Nuitee
A
Aman • family_with_children • in
10
Relaxing and comfortable stay
Pros:

Close proximity to all central locations

Cons:

Nothing

2026-07-17 • via Nuitee
B
Bhatia • solo_traveller • in
1
Pros:

Food breakfast fast service

Cons:

Very bad experience with Ek Five Hotel.. Water was leaking in the bathroom WiFi was not working in room no. 1705 made 25 calls for TV then got tired next day at checkout the staff asked to change the room. Very bad room change offer at checkout. waste of money. not recommended.

2026-07-16 • via Nuitee
V
Vivek • couple • in
10
Awesome
Pros:

Very gud

Cons:

Na

2026-07-12 • via Nuitee
S
Sunil Katiyar • solo_traveller • in
10
Pros:

I'm happy with stay and services from kanan and reema

2026-07-12 • via Nuitee