Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Cons:
Service delays
Room not ready on arrival
Air conditioning issues

Categories

Cleanliness
8.5
Some reviews mentioned a cleanliness issue with the air conditioning and room temperature.
Service
10
Staff are friendly and attentive, providing a warm welcome.
Location
10
The hotel is well-situated, close to major transport hubs.
Room Quality
8.5
Several reviews noted generous and comfortable rooms.
Amenities
8.5
Amenities were generally good, but some issues noted with restaurant service.
Value for Money
8.5
The price should include breakfast for better value.
Food and Beverage
8.5
Quality of food is good, but breakfast options are lacking for the price.
Overall Experience
9.5
Overall a comfortable and enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:44

Property Description

Central Location
The 4-star Pullman St Pancras is a stone's throw away from major transportation hubs and iconic London attractions.

Luxurious Amenities
Enjoy the convenience of free Wi-Fi, a fitness centre, and 24-hour room service at Pullman St Pancras.

GA KingsX - Bar & Kitchen
Indulge in exquisite dining at the on-site GA KingsX - Bar & Kitchen, adding a touch of luxury to your stay.

Experience the best of London with Pullman St Pancras - book your stay now for a memorable and comfortable visit.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. The third person named by the parents must present their written authorization with a certified signature.

Parking is available to guests of the Pullman London St Pancras at the nearby Ibis Euston/St. Pancras hotel for an additional charge.

Please present the same credit card used to guarantee your booking when checking in.

A credit card deposit is required upon check in for all reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Video

Guest Reviews

9
Based on 4519 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
A
Adrian solo_traveller nz
10
2026-05-31 via Nuitee
F
Fenna couple nl
9
2026-05-30 via Nuitee
S
Suzanne couple gb
10
Brilliant location
Pros:

I love the design & staff were excellent

Cons:

Lifts were a nightmare

2026-05-30 via Nuitee
D
Denise couple nz
9
Comfortable well located hotel
Pros:

Excellent breakfast

Cons:

No negatives

2026-05-30 via Nuitee
L
Lorna solo_traveller gb
7
2026-05-29 via Nuitee
S
Sean solo_traveller gb
8
2026-05-28 via Nuitee
T
Terrar family_with_children gb
8
Very comfortable stay, checked us in early and held our luggage so we could enjoy out last day. Very good value for mone
Pros:

Modern clean excellent location. Staff helpful. Value for money

Cons:

Nothing

2026-05-27 via Nuitee
A
Andrew solo_traveller gb
8
2026-05-27 via Nuitee
M
Mounir couple ma
8
2026-05-27 via Nuitee
L
Liam solo_traveller gb
6
Pros:

Location

Cons:

Resturant was expensive

2026-05-27 via Nuitee
W
Will couple gb
8
Pros:

Close to Kings Cross Rail station, excellent service from all staff

2026-05-27 via Nuitee
L
Louise couple gb
10
A relaxing, luxurious place to be.
Pros:

The property was very vibrant and a cool atmosphere whilst in the hotel. The staff were extremely friendly and welcoming.

Cons:

N/A

2026-05-27 via Nuitee
J
Janice family_with_children us
1
Awful
Cons:

I never got to use this hotel. Our travel plans were cancelled due to a family emergency. Six months before our reservation we tried to cancel and they would not allow the cancellation. As a result we were charged for the entire multi-day, multi-room reservation and we never even entered the country much les the hotel. Very unhappy that given a six month notice no cancellation could be considered.

2026-05-27 via Nuitee
M
michael couple gb
8
2026-05-27 via Nuitee
J
JING solo_traveller pt
9
Pros:

位置非常好,离潘克拉斯火车站和国王十字地铁站非常近

Cons:

希望准备点薄一些的被子应对炎热的天气

2026-05-26 via Nuitee
R
Roy solo_traveller gb
10
2026-05-26 via Nuitee
S
Sarah solo_traveller it
6
It was ok
Pros:

Bed was comfortable, location was great

Cons:

Property is dated, breakfast wasn’t great - ultimately not a great value for the price in comparison to others

2026-05-26 via Nuitee
Y
Yehudith couple il
9
מהנה ביותר
Pros:

מיקום, צוות , ארוחת הבוקר

Cons:

—-

2026-05-26 via Nuitee
D
Dana couple us
9
Perfect place to "land", and very easy access to Eurostar
Pros:

Our second stay here, and really enjoyed it. Location, a couple of blocks from St Pancras Station, was easily accessed via Heathrow Express, then quick walk a couple of mornings later to board the Eurostar to France.
Our room was well laid-out, nice bathroom, very comfortable bed. Insulation was excellent, very quiet.
We LOVED our view from the 14th floor looking down at St. Pancras, and out over London.
Staff incredibly helpful. Within easy walking distance of lots of restaurants, and obviously metro/trains.

Cons:

Not cheap, but we will book it again when we want something in this general area.
Otherwise, nothing!

2026-05-25 via Nuitee
S
Steve solo_traveller gb
10
2026-05-25 via Nuitee