Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Cons:
Service delays
Room not ready on arrival
Air conditioning issues

Categories

Cleanliness
8.5
Some reviews mentioned a cleanliness issue with the air conditioning and room temperature.
Service
10
Staff are friendly and attentive, providing a warm welcome.
Location
10
The hotel is well-situated, close to major transport hubs.
Room Quality
8.5
Several reviews noted generous and comfortable rooms.
Amenities
8.5
Amenities were generally good, but some issues noted with restaurant service.
Value for Money
8.5
The price should include breakfast for better value.
Food and Beverage
8.5
Quality of food is good, but breakfast options are lacking for the price.
Overall Experience
9.5
Overall a comfortable and enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:44

Property Description

Central Location
The 4-star Pullman St Pancras is a stone's throw away from major transportation hubs and iconic London attractions.

Luxurious Amenities
Enjoy the convenience of free Wi-Fi, a fitness centre, and 24-hour room service at Pullman St Pancras.

GA KingsX - Bar & Kitchen
Indulge in exquisite dining at the on-site GA KingsX - Bar & Kitchen, adding a touch of luxury to your stay.

Experience the best of London with Pullman St Pancras - book your stay now for a memorable and comfortable visit.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. The third person named by the parents must present their written authorization with a certified signature.

Parking is available to guests of the Pullman London St Pancras at the nearby Ibis Euston/St. Pancras hotel for an additional charge.

Please present the same credit card used to guarantee your booking when checking in.

A credit card deposit is required upon check in for all reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Video

Guest Reviews

9
Based on 4549 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
H
Helen solo_traveller gb
10
Excellent hotel in prime location.
Pros:

Great location. Lovely clean room. And very good breakfast.

2026-06-20 via Nuitee
P
Pilar couple gb
9
2026-06-20 via Nuitee
S
Sandra couple gb
9
Booked at short noticed and was not disappointed.
Pros:

Welcoming as you entered into the hotel reception area. Light and well furnished.

Cons:

N/A

2026-06-20 via Nuitee
S
sonia couple gb
10
Lovely hotel breakfast was incredible and staff go the extra mile
Pros:

Clean welcoming staff friendly and professional

Cons:

Room rate high had to pay extra for breakfast

2026-06-20 via Nuitee
S
Sarah solo_traveller us
8
Easy location
Pros:

Great location to get around and ease with luggage to/from St Pancras. Comfortable and clean.

Cons:

Starting to feel ever so slightly dated and worn

2026-06-20 via Nuitee
C
Charles Paul solo_traveller gb
10
2026-06-19 via Nuitee
P
Pamela couple gb
8
Great night sleep
Pros:

Early check in and the 12 noon check out was brilliant. Staff were fantastic. Pillows were outstanding

Cons:

Some bits in the room were getting a bit shabby with chipped fixings etc. The sheets had an odd feel.

2026-06-19 via Nuitee
M
Markaz97 couple gb
9
Very posh and expensive place to stay but lovely and historical. Do it at least once!
Pros:

Lovely place to stay. Very clean and comfortable. Of course it's expensive but you knew that when you booked it! Lovely bathrooms and comfy beds. Very close to train platforms at the other end of the station. Shops on your doorstep. Great restaurants in the immediate area. Very classy when you see it from the outside.

Cons:

I did mention a small problem to staff when checking out and basically it was ignored. An apology and acknowledgement would have been nice.

2026-06-19 via Nuitee
H
Hojoon couple gb
9
2026-06-19 via Nuitee
K
Katharine couple gb
10
2026-06-18 via Nuitee
D
Dominic extended_group au
10
2026-06-18 via Nuitee
A
Amanda couple ca
9
Lovely location, relaxed professional hotel
Pros:

Very comfortable bed, quiet in excellent location between St Pancras and Euston.

Cons:

A ramp to wheel baggage up would be preferable to the slow elevator

2026-06-18 via Nuitee
L
Lynda couple ca
7
Pros:

Location

Cons:

Room was small
Room was not ready on time

2026-06-17 via Nuitee
L
Lisa couple gb
8
2026-06-17 via Nuitee
P
Pamela couple gb
10
Pros:

Very well maintained- decor etc
Convenient location
Nice big bedroom
Lovely thick towels and massive bed

Cons:

For the price I think breakfast should be included as well

2026-06-17 via Nuitee
C
Cherie solo_traveller gb
9
Easy hotel for a trip to London
Pros:

Location, staff, rooms

Cons:

Guests at breakfast using bare hands to pick up bread, touch fruit etc when tongs were available

2026-06-17 via Nuitee
P
Paul couple gb
9
Not used this hotel before, we were travelling early the following morning from St Pancras and thought we would give it
Pros:

Love everything about this hotel

Cons:

Nothing

2026-06-15 via Nuitee
C
Chelsea couple gb
10
Beautiful hotel and great area
Pros:

Beautiful, always stay here

Cons:

It was pricing but you get your moneys worth 100%

2026-06-15 via Nuitee
J
Jade couple gb
10
2026-06-15 via Nuitee
K
Karla couple gb
4
Promotional photos make this hotel look fabulous but the reality not so great unfortunately.
Pros:

Easy location and friendly staff, fridge with bottled water in the room.

Cons:

No ramp at entrance and didn’t once get helped with cases. Walls are paper thin so woken often by other guests and cleaning staff. High service charges added so 2 bar drinks cost over £40 and hotel generally overpriced.

2026-06-15 via Nuitee