Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness

Categories

Cleanliness
7.46
A negative review stated it was not cleaned at all, which lowers the score.
Service
9.43
Numerous reviews highlight the courteous and helpful nature of the staff.
Location
9.47
The hotel is conveniently located near the railway station and bus stand, as per multiple reviews.
Room Quality
9.42
Guests mentioned spacious and clean rooms, contributing positively to the score.
Amenities
8.95
The hotel has gym and pool facilities, as mentioned in some reviews.
Value for Money
9.41
Positive feedback about great value for the service provided.
Food and Beverage
8.96
Food quality was generally praised by guests.
Overall Experience
8.93
Overall positive sentiment across various visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:31

Property Description

Luxurious Rooms and Modern Amenities
Experience luxury at its finest with our well-appointed rooms equipped with modern amenities. From flat-screen TVs to free Wi-Fi, we ensure a comfortable stay for all our guests.

Dining Excellence
Indulge in a culinary journey at our restaurant offering a variety of Indian, Chinese, and Western dishes. With a show kitchen and 24-hour room service, we cater to all your dining needs with flair.

Convenient Location and Services
Located near major transportation hubs and popular tourist sites, Lords Plaza Surat offers convenience at every turn. Take advantage of our luggage storage, laundry, and currency exchange services for a hassle-free stay.

Book your stay at Lords Plaza Surat now and elevate your travel experience!

Important information:

Please note that 100% of the total amount will be charged at least 48 hours prior to arrival.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rs. 1,000 per person per night when using an existing bed.
    People 6 years old and over stay for Rs. 1,280 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 511 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 8.93
R
Roving23932135193 Business
2
Poor hospitality especially a bell boy mintu
Pros:

Hotel was good everything was ok but there is a bell boy name Mintu he was sitting on reception which is not his job he was very rude indiscipline and honestly I was with some guest or I would have showed him how to behave,
Pls try to avoid talking to mintu not expected from lords,
Mr Bansal this would be the real dent for your chain a person was extremely rude.

2026-06-04 via Tripadvisor
N
Navigator62768811366 Business
10
nice stay
Pros:

The hotel is located at very convenient place. The food is great. Housekeeping was good speacily miss radha for caring the stay.

2026-05-26 via Tripadvisor
G
Guide12898554985 Business
10
Nice experience
Pros:

Good experience nice service and cleaning was also good.
Location was also near to railway station and bus station

2026-05-26 via Tripadvisor
M
Meander10060683075 Business
10
Nice experience.
Pros:

Good room with the good space and amenities. Near to station.

2026-05-26 via Tripadvisor
S
Shiv extended_group in
10
2026-05-25 via Nuitee
D
Dr Anamika V solo_traveller in
10
Good
Pros:

Everything

Cons:

Cleaning should be improved more. But it's ok

2026-05-24 via Nuitee
T
T Kambiak solo_traveller in
1
2026-05-21 via Nuitee
S
Safari31593888434 Business
10
Good and comfortable stay
Pros:

I staying in this hotel for business and must stay this hotel is having nice and very clean rooms. Staff are very helpful. I enjoyed the stay.

2026-05-17 via Tripadvisor
5
512gopalg Family
2
Front Office staff rudely
Pros:

We came for check-in, but at the front office, a staff member named Mr. Uvesh was speaking very rudely and angrily during the check-in process. It seemed like he neither had the willingness to check us in nor the interest to work properly. Even when we asked about small things, he replied in an irritated and aggressive manner. The front office staff definitely needs improvement in terms of behavior and professionalism.

2026-05-16 via Tripadvisor
E
Explorer49797975792 Business
10
Best hotel in Surat
Pros:

Best Services and cooperative staff. Special thanks to Mr. Santosh Ji bhatt

2026-05-14 via Tripadvisor
X
xiaofangz2026 Business
10
Nice stay
Pros:

The hotel is nice and very good food. Housekeeping team is very polite. Thanks Anandi for taking care of the stay.

2026-05-14 via Tripadvisor
S
Sightseer59268660949 Family
10
Great stay
Pros:

We are staying with our Japanese guest’s and santosh sir gave us good support and help through out our stay.

Best hotel and best management to stay with.

2026-05-13 via Tripadvisor
7
753tushark Solo travel
10
Happy stay
Pros:

We are always staying at lords plaza Surat

2026-05-13 via Tripadvisor
T
tarekaK2903FN Business
10
Comfortable stay
Pros:

The hotel rooms are neat and clean. The food is tasty too. Thanks housekeeping team for asking and caring about my stay.

2026-05-13 via Tripadvisor
C
Compass00875318431 Business
10
Very comfort.
Pros:

Working for Tmt company which has booked my room in lords hotel. The rooms are bigger and clean and hygienic. The staff are nice here special thanks to ananadi, Santosh sir and Bharat for taking care of mine during stay.

2026-05-13 via Tripadvisor
N
Navigate13708153348 Solo travel
10
Happy Stay
Pros:

We are from one of textile company. We are happily stating here.

2026-05-12 via Tripadvisor
C
Ceasor Solo travel
10
Great
Pros:

I was checked in in 8th May and Checked out on 11th May, stay was absolutely good.

2026-05-12 via Tripadvisor
D
Dream11584367708 Business
10
Very nice stay
Pros:

Very nice hotel to stay. Good food and very friendly staff. Aanandi is very helpful. Always recommend this.

2026-05-12 via Tripadvisor
T
Tourist55161331362 Business
10
Comfortable stay
Pros:

Very Comfortable stay . Good staff . Good food . Ideal hotel for business and leisure . Right at the center of city. Mr. Shravan at reception was very helpful. Recommend for all Travellers

2026-05-08 via Tripadvisor
G
GoPlaces35919468071 Business
10
Nice stay
Pros:

The hotel is located at mid of the city. The food is very tasty. Staff are very cooperative.
Thanks aanadi.

2026-05-08 via Tripadvisor