Burnett Riverside Hotel

Hotels
8.1 (1408 reviews)
7 Quay Street , Bundaberg , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cleanliness
Cons:
Room cleanliness issues
Dated room decor
High prices

Categories

Cleanliness
7.56
Some reviews mentioned rooms needing updates and being dirty.
Service
8.53
Guests appreciated the friendly staff and excellent service.
Location
9.07
Great location with proximity to amenities and riverside views.
Room Quality
7.52
Some rooms described as dated or soft beds, but generally comfortable.
Amenities
8.05
Good amenities but some guests mentioned wanting better options.
Value for Money
7.01
Some guests feel the price does not match the quality.
Food and Beverage
8.56
Delicious meals at the restaurant and positive dining experiences.
Overall Experience
8.53
Overall positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Riverfront Location
Enjoy stunning views of the Burnett River from your room at Riverside Hotel. Perfect for a relaxing getaway, the hotel offers a serene atmosphere away from the hustle and bustle.

Modern Rooms with Spa Baths
Indulge in luxury with our modern rooms equipped with spa baths and private balconies. Unwind after a day of exploring Bundaberg in the comfort of your own space.

Local Dining Experience
Treat your taste buds at H2O Restaurant & Bar, where you can savor delicious dishes made from local produce while taking in picturesque river views. A perfect dining experience awaits you at Riverside Hotel.

Book now to experience a perfect blend of comfort, luxury, and local charm at Riverside Hotel in Bundaberg.

Important information:

Please note that a 1.3% charge applies for payments made with a credit card.

Please note that if your reservation includes a complimentary breakfast, it is a continental breakfast. A cooked breakfast is available for an additional charge.

Burnett Riverside Hotel requires a $50 Pre-Authorized hold for all check-ins. This is completed using a credit card and must be done via chip and pin. This Pre-Authorized amount is released at checkout subject to mini-bar and room service usage.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BDB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 20 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1408 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 8.53
K
Kylie couple au
10
2026-06-20 via Nuitee
S
Stu extended_group au
8
Was a nice little doot in the middle of Bundy 👍🏼
Pros:

Lovely view from the balcony i booked for my parents but limited in our room as the tree blocked the river view 😢

Cons:

Tree blocking river view

2026-06-20 via Nuitee
L
Leonie couple au
10
2026-06-19 via Nuitee
K
Karen extended_group au
8
Great location for a short stay. Recommend! 👍
Pros:

Location, secure car parking, friendly staff, quiet, close to cafe, great aircon, blockout curtains, lift, extra pillows & blankets, ironing board/iron, free wifi and good tv streaming

Cons:

No kettle or tea/coffee making facilities in room, car park smaller than usual, balcony door was unlocked on arrival (so happy that we checked it), shower curtain a bit short (so floor got wet)

2026-06-16 via Nuitee
L
Leanne couple au
8
A great place to stay In Bundaberg.
Pros:

Excellent location to Main Street & bus station. We came in late & key was in a secure place with good instructions. Room was clean & bed incredibly comfortable. Also friendly & helpful staff.

2026-06-15 via Nuitee
B
Bruce couple au
10
great place
2026-06-15 via Nuitee
S
Sarah couple au
10
Lovely relaxing enjoyable
Pros:

Easy to deal with and lovely location

Cons:

The view

2026-06-15 via Nuitee
K
Karen solo_traveller au
10
2026-06-14 via Nuitee
D
David solo_traveller au
9
2026-06-13 via Nuitee
A
Ash couple au
8
2026-06-11 via Nuitee
M
Michael solo_traveller au
8
Pros:

Mostly quiet, very comfortable room and bed. Good location. Good bar/restaurant with great food.

Cons:

Nothing.

2026-06-08 via Nuitee
C
Connor couple au
10
2026-06-06 via Nuitee
C
Corey couple au
9
2026-06-06 via Nuitee
L
Lindsey solo_traveller au
10
Pros:

Clean comfortable, great location.

2026-06-06 via Nuitee
T
Tiana and Jo extended_group au
10
we had a lovely time
Pros:

location, big rooms, cleanliness

Cons:

receptionist on arrival could be a bit more friendlier, after all - she is in hospitality

2026-06-06 via Nuitee
D
Daryl solo_traveller au
9
2026-06-05 via Nuitee
C
Colin couple au
8
Great location that meet our needs. Good value for money, and friendly helpful staff.
Pros:

Room was a good size, bed was comfortable although the mattress a little on the soft side.
Location was excellent.
River Cruiz cafe suited our breakfast needs perfectly.

Cons:

All was good no real adverse comments to be made.

2026-06-04 via Nuitee
J
Julie couple au
10
Pros:

Close to everything

Cons:

The bed was a little soft for us but otherwise okay

2026-06-02 via Nuitee
J
jeremy couple au
5
Disappointing.
Cons:

Very basic facilities. No clothes hangers or space in main bedroom to hang clothes. Sleeps 4 but 2 wine glasses and 2 coffee mugs. Very lacking in decent cutting knives. Not value for the money we paid per night. Location was best thing about it.

2026-06-02 via Nuitee
R
Rod solo_traveller au
8
Pros:

Nice view walking distance to everything in town

2026-05-31 via Nuitee