Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable stay
Friendly staff and great service
Cons:
Noisy neighbors at times
Certain furniture may not be comfortable for taller guests

Categories

Cleanliness
8
Several reviews praised the hotel for being clean and neat, but some mentioned issues with noise affecting the overall experience.
Service
9
Guests highlighted the friendly and accommodating staff throughout multiple reviews.
Location
9
The location was well appreciated for being conveniently situated between Baltimore and Washington DC.
Room Quality
8.5
Rooms were described as spacious and comfortable, while some furniture issues were mentioned.
Amenities
8.5
The kitchenette and variety of breakfast options were praised, but some feedback indicated room for improvement in breakfast variety.
Value for Money
8.5
Reasonable pricing received positive comments, reinforcing the value offered by the hotel.
Food and Beverage
8
The breakfast received positive remarks, albeit with some comments suggesting it could improve in variety.
Overall Experience
8.5
Most guests expressed a desire to return, showing strong satisfaction with their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:30

Property Description

Modern Suites with Kitchenette

Every suite at the Sonesta ES Suites Columbia Baltimore is equipped with free WiFi and a cable TV. The kitchenette has a stove top, dishwasher, and coffee machine.

Relaxation and Recreation

Enjoy the seasonal outdoor pool, tennis courts, fitness centre, and barbecue facilities during your stay. Unwind and have fun without leaving the hotel premises.

Convenient Amenities and Nearby Attractions

Start your day with a complimentary prepackaged breakfast and make use of the convenience store on-site. Explore nearby attractions like Merriweather Post Pavilion and Centennial Park.

Book your stay at Sonesta ES Suites Columbia Baltimore for a comfortable and convenient experience.

Important information:

Please note that the minimum age required to check-in is 21 years.

When traveling with pets, please note that an extra charge of USD 75 per pet, per 6 nights, applies, and USD 25 for stays over 6 nights.

Please note that a maximum of 2 pets is allowed per room.

Please note that the property can only accommodate pets with a maximum weight of 34 kg.

Extra bed linen and towels are available at an additional charge.

Please find below a few significant policies that apply to reservations -

GUARANTEE POLICY
A Valid credit card is required at check-in for room charges and incidentals. Before checking in, we must be able to authorize room and tax charges for your stay, as well as an additional security deposit of up to USD 250.

NO-SMOKING POLICY
Staybridge Suites Columbia – Baltimore is a nonsmoking property. A cleaning fee of USD 250 is levied for each instance where a guest is found violating the rule in the property. Continuous violation will result in further action by the property with no refund.

CHECK IN & CHECK OUT POLICY
Guests must be 21 years of age or older to check in. Check-in time is from 16:00 to 02:00. Check out time is by 11:00 on the check-out date. Any delayed check out will attract additional costs, up to 1 night's stay. Please call the property on the day of check in to find out about early check-in availability.

PET POLICY
At Staybridge Suites Columbia – Baltimore, we recognize that your pet is part of your family and are pleased to welcome up to two pets per room weighing a max of 68 kg with a nonrefundable sanitation fee of:
•USD 75 + tax for a 1-7 night stay.
•USD 25 + tax per week after 7-night stay.
Guests are required to declare pets at check-in, failing to do so may result in the property applying an additional fee to the pet fee. Additional fees may apply if the number of pets, their size, or the property changes.

ADDITION / MODIFICATION / CANCELLATION POLICY
Please get in touch with Booking.com right away to check on the policies that govern your reservation and regarding any modification/addition/cancellation you wish to make. Policies under which Booking.com made reservations are full & final. The property is obligated to follow the guidelines in place for your reservations & charge accordingly. Staybridge Suites Columbia – Baltimore has no authority to make any deviations/exceptions to the policy on your reservations.

NO SHOW POLICY
Please contact Booking.com right away to check on the no-show policy governing your reservation. The no-show Policy under which your reservation was made by Booking.com is complete and final. The property must follow the guidelines in place for your reservations and charge accordingly. Staybridge Suites Columbia—Baltimore has no authority to make any deviations/exceptions to the policy on your reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Guest Reviews

8.5
Based on 847 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
A
Angela • extended_group • us
10
2026-09-14 • via Nuitee
Q
Qin • couple • us
10
2026-09-14 • via Nuitee
D
Davon • family_with_children • us
3
Was not worth the money or harassment
Cons:

The cleaning staff i didn't get in my room until almost 7pm i arrived at 5 and staff lost their phone and accused me of stealing it. They even took my son phone thinking it was theirs but it wasn't

2026-09-08 • via Nuitee
R
Ray • solo_traveller • us
9
2026-09-07 • via Nuitee
R
Ryan • couple • us
8
2026-09-07 • via Nuitee
T
Tiago • couple • us
10
2026-09-03 • via Nuitee
D
Dan • solo_traveller • us
9
Pros:

Room was fresh and neat

Cons:

Room was not available until an hour after normal check in .Staff was doing all they could to rectify.

2026-08-31 • via Nuitee
J
Jake • couple • us
10
2026-08-28 • via Nuitee
L
lyndamL6054JU • Family
10
Exceptional customer service
Pros:

I have to say, we had a poor start to our stay not being able to get our room until an hour after promised check in. We had arrived at 2 pm for a 4 pm checkin and fully understood we would have to wait but my concern was with 2 tired toddlers after a 6 hour drive, couldn’t housekeeping get busy on our room.
After teturn from vacation I emailed the general manager late on a Sunday night. He called me first thing the next day!! Prashant agarwal was kind, concerned and extremely patient. He repeatedly said they strive for best customer care and was sorry we were unhappy. He thanked me for pointing out the things we did find exceptional such as cleanliness, size of rooms, breakfast options, and the impressive front desk staff named Imme. Next he looked for a remedy and offered points for stay in the future at any IG hotel. I don’t find that very helpful and asked for a partial refund. He immediately agreed and processed it promptly.
This man exemplified customer service at its best.
Thank you.

2026-08-25 • via Tripadvisor
F
franklinandrewo • Family
2
Not at all pleasant
Pros:

Not particularly great customer service, and should def be more understanding to guest who have special needs children, i have two autistic toddlers who I guess let some red Gatorade get on the carpet and I absolutely didn't realize this if not i would've def. done something about it myself. Fact of the matter is that the hotel upon checkout without notifying me what so ever charged me $100 damage fee really/ for a carpet stain no biggie on dark gray barely noticeable carpet. What in the price gauging ridiculousness is going on, totally uncalled for but you get zero stars from me this should be talked over, notified and some mutual agreement met. Mind you we are very clean people my wife did dishes, took dirty linen off, everything was swept up and even cleaner then when found it. Upon check in we had a big gulp slurpee in the freezer, crumbs all over kitchen floor and living space, and a dirty napkin on kitchen counter and we still didn't say anything, just do better for the next person because $100 was totally uncalled for, you literally messed up my budget unnecessarily.

2026-08-13 • via Tripadvisor
B
Brooks • extended_group • us
6
Good
Pros:

The mini kitchen, spacious bathroom and bathroom

Cons:

The shower was a little confusing at first. Had to guess which way hot and cold. The handle also came off when I was turning on the water.
The air conditioning was very loud.
Found two roaches in the room during my stay.

2026-08-12 • via Nuitee
H
Hans • solo_traveller • nl
10
Pros:

We hadden de suite met 2 aparte slaapkamers.
De ruimte was fantastisch en de bedden heerlijk.
Mijn kinderen, vrouw en ik hebben genoten van zowell de kamer als het zwembad.

Cons:

Bij het ontbijt mis ik toch een plakje kaas (sorry...ik ben een Nederlander).
Verder mis ik niks.

2026-08-05 • via Nuitee
D
darcellw2026 • Family
10
Perfect Stay!
Pros:

Perfect check-in, amazing staff, well maintained property. Highly recommend this property

2026-07-28 • via Tripadvisor
V
Vicki • couple • us
9
2026-07-19 • via Nuitee
T
Trang • family_with_children • au
8
Comfortable room for a short stay
Pros:

It is a very roomy apartment with full size fridge. There is Greek restaurant right cross the car park and 7-11 within 8 minutes walk. It was very comfortable stay

Cons:

there is only 1 lift so if it is a busy checking in-out time, you wait a little long

2026-07-17 • via Nuitee
D
Denita • solo_traveller • us
10
Pros:

This was my first time staying in an IHG property and found the staff very welcoming. The hotel was clean, even with some work being done on the property. Breakfast was full of options and that was an added benefit.

Cons:

I don't have any complaints. There's not anything negative about my experience.

2026-07-13 • via Nuitee
T
Terri • couple • us
6
Overall my stay was okay. I will probably try something else in the area
Pros:

The staff was very nice . I love the Dove body wash and the assortment of breakfast option. Coffee and tea was available all day. It was small low traffic .

Cons:

The property is old and need serious upgrading. I stayed in the property 10 days with one cleaning,🤨

2026-07-11 • via Nuitee
R
Robert • couple • us
5
2026-07-07 • via Nuitee
K
Kelly • couple • us
10
2026-06-29 • via Nuitee
Z
Zara • family_with_children • us
9
2026-06-29 • via Nuitee