Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Hidden charges
Cleanliness issues
Service responsiveness

Categories

Cleanliness
7.66
Some cleanliness issues reported, including dirty dishes and bathroom leakage.
Service
8.63
Overall friendly service, though there were some issues with staff responsiveness.
Location
9.17
Amazing views and a great location near attractions.
Room Quality
8.12
Rooms are generally spacious and comfortable, though not always meeting requests.
Amenities
8.65
Good amenities including the waterpark and sauna.
Value for Money
7.61
Concerns over hidden charges and additional fees.
Food and Beverage
7.16
Breakfast quality was deemed okay, but issues with cleanliness were noted.
Overall Experience
8.63
Enjoyable stay, with a beautiful view despite some service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:37

Property Description

Luxurious Accommodations with Spectacular Views

Unmatched Dining and Shopping Experience

Convenient Amenities and Services for a Seamless Stay

Experience breathtaking views of Niagara Falls from each room at Sheraton Fallsview Hotel. Indulge in exquisite dining options at Fallsview Restaurant and enjoy a shopping spree without leaving the hotel premises. Unwind with spa treatments and take advantage of 24-hour concierge services. With a prime location near Clifton Hill and top attractions, your perfect Niagara Falls getaway awaits at Sheraton Fallsview Hotel. Book now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the mandatory resort fee includes WiFi, unlimited calls to Canada, admission to Fallsview Rooftop Pool & Bar (seasonal), Beer tasting for 2 at Niagara Brewing Company and tasting for 2 at Niagara Distillery, 2 Bottles of Water, discounts at several retail shops.

Local Fees and Taxes includes the Municipal Accommodations Tax.In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Mon, Oct 12, 2026 until Thu, May 13, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

8.2
Based on 6545 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 8.63
A
Abdeljalil extended_group ca
9
2026-08-08 via Nuitee
S
Sameh family_with_children ca
9
2026-08-08 via Nuitee
S
Shivani extended_group ca
1
Not worth the price - very bad experience
Pros:

The location is amazing

Cons:

The lobby was so hot - the hotel is not well air conditioned, the hot water was not working on Day 1, and the elevator was not working.

2026-08-08 via Nuitee
P
Paweł family_with_children pl
7
2026-08-08 via Nuitee
J
John family_with_children us
5
Location, location, location
Pros:

Staff was amazing and our room had a stunning view

Cons:

The elevators were a mess. At checkout, after waiting 45 minutes for an elevator to take all the luggage down I got fed up and ended up carrying my whole families luggage down multiple flights of stairs.

2026-08-08 via Nuitee
T
Tarek family_with_children ca
10
2026-08-08 via Nuitee
J
Joanne family_with_children ca
10
2026-08-08 via Nuitee
A
Aðalsteinn family_with_children is
9
2026-08-07 via Nuitee
R
Romain family_with_children fr
10
Vue, localisation et petit déjeuner !
Pros:

La vue : nous avons beaucoup hésité entre la vue des chutes américaines ou canadiennes, et entre l’étage. Ça change quand même la vue mais le prix aussi 💸. Au final la vue chutes américaines est déjà suffisante et incroyable pour en profiter et pour profiter du feu d’artifice depuis la chambre.
Avoir 2 fauteuils et un canapé dans la chambre au bord des baies vitres c’est top pour profiter de la vue.
Le buffet du petit déjeuner est excellent. Le meilleur de nos hôtels canadiens. Nous sommes arrivés quasi à 8h et avons eu une table avec vue complète : ça vaut le coup de se lever « tôt ».
La piscine : en fin d’après-midi c’est un no-go, mais en profiter le matin avant le check-out, il n’y a personne.
La localisation : clairement l’un des meilleurs hôtels pour accéder rapidement à la jetée pour se promener et admirer les chutes, l’accès piéton au USA à 200m et la vie « fête foraine » et restaurants divers juste en arrière de l’hôtel.

Cons:

La salle de bain est vieillotte et pas du niveau du reste.

2026-08-07 via Nuitee
E
Eromosele solo_traveller ng
9
Spectacular Falls Stay
Pros:

Location was perfect.

Cons:

Was a loud noise while using the hot water in the bath. Maintenance came to check it but it persisted.

2026-08-06 via Nuitee
M
minh family_with_children ca
4
2026-08-06 via Nuitee
L
Linus solo_traveller ca
9
2026-08-06 via Nuitee
I
ILIANA family_with_children us
10
2026-08-06 via Nuitee
U
Uchechukwu family_with_children ca
10
2026-08-06 via Nuitee
S
SUSAN solo_traveller ie
3
Pros:

Nothing

Cons:

Everything

2026-08-06 via Nuitee
M
Marina A. extended_group hr
10
Ok je
Pros:

Sve

Cons:

Sve

2026-08-06 via Nuitee
L
Linda solo_traveller us
3
Don’t stay here, totally overpriced for what you recieve!
Pros:

Location and view of the falls. I booked two rooms. Room on the 7th floor had a fair view of falls, on 20th floor you had to look around a wall to see the horseshoe falls.

Cons:

Elevators were awful, it was dirty. I most disliked the craziness of the place. The food was overpriced and terrible, our floor smelled like bacon.

2026-08-05 via Nuitee
A
AUGUSTO CESAR couple br
10
Pros:

A localização

2026-08-05 via Nuitee
T
Tom solo_traveller hr
10
Pros:

Bes view

Cons:

A little old

2026-08-05 via Nuitee
S
Satyanandam solo_traveller us
10
Never miss this opportunity
Pros:

Very nice close to the falls view was excellent

Cons:

Clean worth for the price we paid

2026-08-05 via Nuitee