The Chifley Houston, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.6 (467 reviews)
2400 West Loop South , Houston , US
+1 713-586-2444

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service and attentive staff
Great Galleria location
Very clean and well-maintained property
Spacious, comfortable rooms (suite-like)
High-quality food and event catering
Friendly front desk and valet
Cons:
No microwave available in rooms
Deposit refund not yet credited for at least one guest
Breakfast/pricing perceived as expensive
Minor issues with room layout for one guest
Old peanuts at the bar reported

Categories

Cleanliness
9
Multiple reviews call the property 'super clean', 'well maintained' and rooms 'clean' and 'large and well kept' — cleanliness is a strong positive.
Service
9.2
Consistently praised: front desk, valet, restaurant staff, and individual staff (Jennifer) were highlighted for excellent, attentive service; staff made long-stay guests feel at home.
Location
9
Several guests noted an excellent Galleria-area location with easy walking access to restaurants and shops — location is a clear strength.
Room Quality
9
Rooms described as spacious, suite-like, comfortable and with nice views; multiple guests explicitly praised the room quality.
Amenities
7.8
Amenities are generally good (valet, bar, restaurant), but some negatives (no microwave available, mention of old peanuts at the bar) reduce the score slightly.
Value for Money
7.5
Overall experience is strong, but guests noted high breakfast prices and at least one unresolved deposit refund issue, which lowers perceived value.
Food and Beverage
9
Food and beverage received high marks: multiple glowing comments about restaurant dishes (scallops, risotto, tuna salad) and successful event catering.
Overall Experience
8.3
Many guests reported exceptional, wonderful stays and successful events, though a few service issues (deposit refund delay, some pricing/amenity negatives) temper the perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Suites with Modern Amenities

Experience 4-star luxury at The Chifley in Uptown Houston. Each suite features a flat-screen TV, Lavazza espresso maker, and plush robes. Enjoy the separate living and dining area for added comfort during your stay.

Local Cuisine and Relaxation

Indulge in thoughtfully localized cuisine at Rouse Craft Cooking, the hotel's on-site restaurant. Unwind by the outdoor pool or hot tub, or stay active at the fitness center. The perfect combination of culinary delights and relaxation awaits you.

Convenient Location and Exceptional Service

Located within walking distance of The Galleria, The Chifley offers easy access to popular attractions like the Water Wall and the Museum District. With multilingual staff ready to assist, your stay is sure to be seamless and memorable.

Book your stay at The Chifley now for an unforgettable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

8.6
Based on 467 reviews
Cleanliness: 9
Service: 9.2
Location: 9
Room Quality: 9
Amenities: 7.8
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.3
A
Andrew • solo_traveller • us
8
2026-10-30 • via Nuitee
K
Klaus • couple • us
8
2026-10-30 • via Nuitee
T
Tameka • solo_traveller • us
10
2026-10-25 • via Nuitee
D
Denisse • couple • us
8
2026-10-20 • via Nuitee
A
Abdullah • couple • sa
4
2026-10-16 • via Nuitee
R
Renee • extended_group • us
9
It was great overall.
Pros:

I enjoyed the customer service. I asked for water and they brought it to my room.

Cons:

We needed a microwave and there was not one available. This is a must change.

2026-10-13 • via Nuitee
J
Jewell • family_with_children • us
10
2026-10-10 • via Nuitee
H
Hieu • couple • us
9
2026-09-13 • via Nuitee
J
Jeffrey • couple • us
9
2026-09-07 • via Nuitee
A
Artis • couple • us
9
2026-09-07 • via Nuitee
M
MOHAMMADHADI • couple • us
10
Pros:

Super clean , great location

2026-09-07 • via Nuitee
N
Nadia • extended_group • us
8
2026-09-06 • via Nuitee
D
Damilola • couple • us
9
Great stay
Pros:

The property was located near the galleria area and the view from my room was nice

2026-09-03 • via Nuitee
A
Ahmed • solo_traveller • eg
9
2026-09-02 • via Nuitee
O
Obegolu • family_with_children • ng
8
The hotel should process refund faster
Pros:

The location

Cons:

They are yet to credit my card for the deposit paid upon check in

2026-09-01 • via Nuitee
C
Chelsea • solo_traveller • us
10
2026-08-31 • via Nuitee
B
Brandon • couple • us
10
2026-08-24 • via Nuitee
N
Niya • couple • us
10
2026-08-17 • via Nuitee
D
Dominic • extended_group • ch
9
Pros:

Gute Lage und topp sauber!

Frühstücksbuffet wirklich toll, aber hat seinen Preis - also vorher die Preise kurz abchecken.

Cons:

Frühstückspreise

2026-08-08 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Service was excellent from the front desk to the valet to the restaurant. The rooms were large and well kept.

2026-08-04 • via Nuitee