The Chifley Houston, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.8 (657 reviews)
2400 West Loop South , Houston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
High parking fees
Lack of microwaves
Concerns about cleanliness in some areas

Categories

Cleanliness
8.5
The hotel and room was very clean; however, there were mentions of moldy bed sheets.
Service
9.3
Staff was efficient, kind, and helpful, contributing positively to the experience.
Location
9.3
Great location close to shopping malls and attractions.
Room Quality
8.8
Rooms were clean and comfortable with modern furnishings.
Amenities
8.3
Lack of microwaves and mentioned high parking fees hindered the experience.
Value for Money
8.8
Some guests felt the parking fees were excessive, affecting overall value.
Food and Beverage
8.3
Breakfast buffet was found to be expensive.
Overall Experience
9.1
Overall, a positive stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:07

Property Description

Luxurious Suites with Modern Amenities

Experience 4-star luxury at The Chifley in Uptown Houston. Each suite features a flat-screen TV, Lavazza espresso maker, and plush robes. Enjoy the separate living and dining area for added comfort during your stay.

Local Cuisine and Relaxation

Indulge in thoughtfully localized cuisine at Rouse Craft Cooking, the hotel's on-site restaurant. Unwind by the outdoor pool or hot tub, or stay active at the fitness center. The perfect combination of culinary delights and relaxation awaits you.

Convenient Location and Exceptional Service

Located within walking distance of The Galleria, The Chifley offers easy access to popular attractions like the Water Wall and the Museum District. With multilingual staff ready to assist, your stay is sure to be seamless and memorable.

Book your stay at The Chifley now for an unforgettable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.8
Based on 657 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.1
A
Alexis • family_with_children • us
10
2026-05-26 • via Nuitee
S
Stephen • extended_group • us
8
2026-05-26 • via Nuitee
R
Roger • solo_traveller • us
8
Pros:

The service was great.

Cons:

The room was pric

2026-05-26 • via Nuitee
W
Warren • couple • us
10
Amazing experience, staff was nice and great atmosphere
Pros:

Everything

2026-05-23 • via Nuitee
T
Tanya • couple • us
10
2026-05-20 • via Nuitee
G
Gambo • extended_group • ng
10
2026-05-13 • via Nuitee
A
alecj562 • Business
10
Great service
Pros:

Leo was extremely helpful with parking and also with directions

2026-05-12 • via Tripadvisor
X
ximenagL8193SU • Solo travel
10
Great service
Pros:

Leo was such a sweetheart he was really helpful and lovely to talk to even helped me with the chauffeur

2026-05-12 • via Tripadvisor
L
leolwc • Family • Toronto, Ontario
10
Leo at valet made the difference
Pros:

Leo at Valet made the experience exceptional! He was friendly, professional, and took the time to explain how valet works since this was my first time. Our hotel room was clean, spacious, and luxurious, I would stay here again.

2026-05-11 • via Tripadvisor
A
Armando • couple • us
1
They canceled my stay
Pros:

Nothing, the property did not let my wife and I check in.

2026-05-11 • via Nuitee
R
rigogs • Family • Spring Branch, Texas
10
Volleyball championship weekend.
Pros:

Comfortable and clean, well maintained with close distance to restaurants and shopping.
Hotel has x3 handicap parking near building and valet parking assistant Leo realized my needs and mentioned that he would be OK with us parking in a non-handicap first level valet spot--thank you Leo.

2026-05-10 • via Tripadvisor
1
195jullianc • Solo travel
10
Helpful
Pros:

Leo’s confidence helping me out was extremely appreciated, answered questions I had about the service. Need more workers like him!

2026-05-10 • via Tripadvisor
5
571kingsleyi • Business
10
Great welcome and Vallet attendant
Pros:

Leo the Vallet guy in the front did a great job to make my visit hitch free.

2026-05-09 • via Tripadvisor
G
G3561SEisaacc • Business
10
Business Trip
Pros:

Leo Cabello was very professional and helped me get around with a lot of things. He is very knowledgeable and very easy to talk to!

2026-05-09 • via Tripadvisor
W
W646BXjoem • Solo travel
10
Leo the valet guy
Pros:

Leo did such a great job. Was very helpful I’ll definitely be coming back because of him

2026-05-09 • via Tripadvisor
D
deliacE5132VM • Couples
10
Wonderful stay! Coming back for sure highly recommended!
Pros:

Had a wonderful stay at this hotel near the Galleria! The location was absolutely perfect — close to shopping, restaurants, and everything we needed. The staff was amazing from check-in to check-out, always friendly, professional, and willing to help with anything. The hotel was clean, comfortable, and made our trip even more enjoyable. I would definitely stay here again and highly recommend it to anyone visiting the area!

2026-05-08 • via Tripadvisor
U
U2885ZTglennk • Business
10
Check in
Pros:

Carly at the front desk was quick, sweet and helpful

2026-05-07 • via Tripadvisor
M
Mustafa • couple • us
10
Pros:

Very clean

2026-05-05 • via Nuitee
S
Sidney • couple • us
8
Pros:

It was a plus that breakfast was included. There were lots of choices to satisfy most people. We also ate dinner in the restaurant and the cocktails and food were delicious

2026-05-04 • via Nuitee
A
Angelique • couple • us
9
2026-05-03 • via Nuitee