SOL by Meliá Pelícanos Ocas

We are currently still staying here. Hotel is standard we had no expectations.

Food mmm has good options but its always warm/cold not hot.

Very disappointed in the fact just because we are half board we are not entitled to a fizzy drink with our meal.
Just a fruit juice from the machine which is horrid.

No tea or coffee options available unless its breakfast.

Some staff come across rude.
Very spainish orientated considering the fact the hotel is famous due to the tv show. English dont seem to get treated the same

Likely I wont stay here again unfortunately

Had a good weeks holiday here some very good points, I thought the food was excellent, plenty of choice! Shower one of the best I have come across, plenty of power and nice room. BUT the lifts were slow especially at meal times a tip would be go early. Charging for the safe is a bit petty in this day and age especially as they are old and require you to carry a key around with you. If you have to charge at least update them so they are on a code. It was a bit cold of an evening and the duvet very thin so I asked for an extra one. Housekeeping brought one up but on putting it on the bed I noticed an awful dried blood spot. I was going to take it down but thought they will change it when they make the room, but they didn't ALL WEEK! Finally despite a notice in the room saying they would be removed, people were reserving loungers with towels and no staff were enforcing that rule. Really annoying.

Rien, c’était insalubre la piscine puait la canalisation. Les chambres étaient dégueulasse. Les ascenseurs ne fonctionnaient pas la nourriture, elle était froide et nous avons dû annuler car j’ai eu ma fille qui a était affectée à cause de la piscine et ils nous ont pas remboursé 2000 €

Ubicación

Disgusting Racist Staff! Staff and managers are rude, and very racist towards British tourists. do not waste your money. Stay somewhere you will feel respected.

Lovely location prime for the strip, shops etc. Room was lovely and spacious with a bath and balcony, However the housekeeping at this hotel needs to seriously improve. We had to constantly ask for clean towels daily, the cleaners literally make the beds and leave. We asked daily for our floor to be swept/hoovered but this was still not done and we stayed 7 days. Not once did i see a cleaner with a hoover or even a sweeping brush. When you raise these issues all you get is 'ok i ask the team'. The cleaners came to change the beds whilst i had just got out of the bath didn't knock or anything and I mentioned the floors and just got 'I do beds only'. No shampoo or condtioner top ups either. However the food was a good selection every day.
The rooms don't come with a kettle and its £25 euro refunded when u leave but when I asked for one i got told there was none left sorry.
The pool has a steep drop into it which is no good for elderly or those with mobilty issues, several times I had to help people into the pool, I also couldnt stand in the pool at all ( I am 5ft 2) and there is no signs telling you how deep the water is.

Personally I won't stay here again, if you do bring a dustpan and a travel kettle.

After reading reviews we were dreading coming here but we had the best time ever I would not hesitate to book again, staff were friendly the location was excellent, we had the all inclusive and the food was great lots to choose from, great entertainment every night, rooms were clean and fresh towels daily.

Upon arriving at the hotel, myself and my autistic daughter were placed in a ‘family’ room on the 8th floor of the Ocas building. These rooms have no balcony for safety reasons. I have no idea why we were placed there as we are two grown women.
I was horrified to learn that not only did we not have a balcony but the air con didn’t work either. In 30 degree heat.
I complained and was told to keep the window tightly closed as the air con works on a sensor.
By the third day, I went back to reception angry and tired due to lack of sleep in the heat. This time an engineer was sent out. He pulled a hammer and other tools that were above the unit from the last attempted repair and switched the air con back on as the unit had been disabled in the ceiling.
From that point on, the air con leaked. A lot. And the light next to it flickered and eventually failed.
I had to put towels down to stop my daughter slipping and complained again. No joy.
House keeping called by and told me to report it to reception. I told him that I had. He took videos and pictures and brought lots more towels and promised it would be reported as a matter of urgency.
It was never dealt with.
I’d like to add that during this whole time, the hairdryer never worked either and one of the only two sockets in the room was broken also for the entirety of our stay despite complaints.
The food was standard. It was okay, the towels and bedding were changed every day, the room was filthy with little hand prints and questionable smears over the walls. The pools were lovely.
My daughter hadn’t flown for ten years previously due to her difficulties and she has said that she won’t again.
We really couldn’t wait to go home.

Just back from hotel. Was dreading going after reading some of the reviews, however i was pleasantly surprised.
Room was absolutely fine, clean and spacious. Cleaned everyday. Only down side is noise. We stayed in 1235 which is first row of rooms on main road facing small pool. The doors aren’t sound proof and you hear alot of the passing strip goers making all sorts of noise up to about 4/5am
Pool- great size of pool, plenty of sunbeds. The pool is closed until 9am, people queueing pointlessly from 8.30. I joined around 8.50 because there was 11 of us so liked to be together. Never had an issue getting one. For size of pool i feel no inflatables or balls is a shame. Lifeguard loves sound of his whistle.
Food- breakfast great plenty of choices, never used restaurant for lunch always used pool bar which had usual burgers hot dogs toasties, also nice pastries yoghurts and fruit. Dinner i felt was a bit of a hit and miss, always something to have though.
Im not sure i would stay here again solely on location, the hotel is right on start of strip so not ideal with young kids or parents.

good location