SH Valencia Palace

Hotels
8.7 (4449 reviews)
Paseo de la Alameda, 32 , Valencia , es

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Dusty rooms
Lack of restaurants nearby
Dated facilities

Categories

Cleanliness
7.78
Several mentions of rooms being dusty and bathrooms dirty, leading to a lower score.
Service
9.25
Positive mentions of staff being friendly and attentive across multiple reviews.
Location
9.29
Commonly highlighted as a great aspect of the hotel, with proximity to key areas.
Room Quality
8.24
General comfort mentioned, but some rooms are noted as dated.
Amenities
8.77
Facilities generally seen as good, but some comments on the need for updates.
Value for Money
8.73
Good value observed in connection to the quality of service and location.
Food and Beverage
8.78
Breakfast and dining experiences received positive feedback.
Overall Experience
8.75
Most reviews indicate a satisfactory experience overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:16

Property Description

Luxurious Accommodation and Prime Location

Rooftop Pool and Sun Terrace
Enjoy breathtaking views of Palau de la Música from our rooftop swimming pool and sun terrace, the perfect spots to relax and unwind after a day of exploring Valencia.

Convenient Amenities and Dining Options
Indulge in a delicious buffet breakfast, grab a snack at the snack bar, or unwind with a drink at the lobby bar. Stay connected with free Wi-Fi available in public areas.

Experience the perfect blend of elegance and comfort at SH Valencia. Book now to make unforgettable memories in Valencia.

Important information:

Please note that the pool size 10x5m. Maximum capacity 30 people.Swimming pool: Closed from Thu, Mar 26, 2026 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

8.7
Based on 4449 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
K
Kate couple gb
7
Good option outside the main centre if pool open
Pros:

Good location near local transport
Decent breakfast

Cons:

Pool was closed during our stay and was main reason for picking this property.
Rooms are a little dated but very clean

2026-05-30 via Nuitee
A
Andrew couple es
7
Cons:

No free parking, parking outside.
Room cleaness may be improved
Hotel need renovation

2026-05-30 via Nuitee
M
Miles solo_traveller gb
9
2026-05-29 via Nuitee
S
Sebastian couple es
10
Excelente
Pros:

Todo

Cons:

Al principio el aire no enfría bien

2026-05-29 via Nuitee
V
Vassallo family_with_children mt
8
Pros:

The breakfast was very good, and the hotel was clean and modern.

Cons:

We were disappointed that the pool couldn't be used due to a refurbishment. We were not notified about this beforehand.

2026-05-29 via Nuitee
P
Patricia couple ch
8
Pros:

La propreté, l’emplacement, la serviabilité du personnel.

Cons:

On a réservé cet hôtel pour la piscine et pour le fitness, et en arrivant, personne ne nous a rien dit à la réception lors du check-on, mais à notre grande surprise la piscine était en travaux. Dommage, et pas très professionnel de leur part.

2026-05-29 via Nuitee
B
Brad extended_group ca
8
Day trip to Cuenca.
Pros:

The rooms were clean and nice.

Cons:

Nothing.

2026-05-29 via Nuitee
W
Wenrui couple at
8
2026-05-29 via Nuitee
F
Florian couple de
9
2026-05-28 via Nuitee
O
Olaf solo_traveller es
6
2026-05-28 via Nuitee
R
Rafael couple ch
9
Pros:

Especial mención al singular trato y atención de Maria, profesional a capa y espada. ¡Chapó!

2026-05-28 via Nuitee
M
Mercedes family_with_children us
10
2026-05-27 via Nuitee
M
M.Carmen couple es
10
2026-05-27 via Nuitee
N
Niels couple nl
8
Fijn hotel dichtbij het park.
Pros:

Het was erg mooi en schoon.

Cons:

Helaas was het zwembad dicht. Op de Nederlandse versie van de website zou het al open zijn. Helaas bleek op de engelse versie van de website dat het zwembad tot eind mei dicht was.

2026-05-27 via Nuitee
B
BEGUM couple ae
7
Pros:

Location and helpful staff

Cons:

The AC was not working in our room. We had to change to a smaller room. Swimming pool was closed.

2026-05-27 via Nuitee
G
Georgina couple hu
8
2026-05-26 via Nuitee
R
Ricardo solo_traveller il
9
2026-05-26 via Nuitee
N
Noemi couple it
10
Pros:

La posizione, la stanza e la colazione.

2026-05-26 via Nuitee
M
Michelle family_with_children ie
10
Clean, comfortable hotel in a great location.
Pros:

The room was spacious and well-equipped. The place was clean, calm and very comfortable. The location was great with a few bus stops 1 min walk away and we used these with ease to get to the beach and old town. It was about 5 mins walk to lots of bars and restaurants on Gran Vía and also an easy 15-20 mins walk to Mercat de Colón area.

Cons:

We were disappointed to find out that the pool was "under construction" and wasn't in use during our stay but this was not said at check-in. We were not made aware until we went to use it which was disappointing.

2026-05-26 via Nuitee
L
LaciAni couple sk
10
2026-05-26 via Nuitee