Sercotel Arenal Bilbao

Hotels
•
Sercotel Hoteles
8.8 (4313 reviews)
Los Fueros, 2 , Bilbao , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
Noise from outside
Limited parking
Small room sizes

Categories

Cleanliness
8.76
General consensus indicates the hotel was clean with mentions of good hygiene.
Service
9.23
Guests appreciated the helpful and friendly staff, contributing positively to service sentiment.
Location
9.27
The location received consistent praise across multiple reviews for being central and convenient.
Room Quality
8.22
Mixed reviews regarding room quality, with some mentioning noise and small sizes.
Amenities
8.75
General sentiment indicates good amenities, but some complain about specific issues like parking.
Value for Money
8.71
Overall good value expressed, though some mention room size as a limitation.
Food and Beverage
8.76
Positive remarks about breakfast and overall food quality.
Overall Experience
8.73
Most guests had a positive experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:53

Property Description

Prime Location in Bilbao City Centre
Located just steps away from major attractions such as Arriaga Theatre, Catedral de Santiago, and Casco Viejo Metro Station, Sercotel Arenal Bilbao offers a convenient stay in the heart of Bilbao.

Comfortable Rooms with Modern Amenities
Enjoy air-conditioned rooms with free WiFi, private bathrooms, Smart TVs, and minibars, ensuring a comfortable and relaxing stay at the 3-star Sercotel Arenal Bilbao.

Delicious Buffet Breakfast and Nearby Attractions
Start your day right with a delicious buffet breakfast and explore nearby attractions like Funicular de Artxanda, Bilbao Fine Arts Museum, and Guggenheim Museum Bilbao during your stay at Sercotel Arenal Bilbao.

Book now for an unforgettable experience at Sercotel Arenal Bilbao!

Important information:

The hotel offers discounted public parking nearby. When booking 5 or more rooms, different policies and additional charges might apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 19.50 per day.

Location

Guest Reviews

8.8
Based on 4313 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
K
Ketty • solo_traveller • it
10
Pros:

Tutto

Cons:

I turni per la colazione!

2026-06-13 • via Nuitee
T
Torben Juul • extended_group • dk
9
Dette hotel kan anbefales.
Pros:

Hotellet ligger centralt med et hjælpsomt og et imødekommende personale. Morgenmaden er udmærket og rengøringen er god.

2026-06-13 • via Nuitee
R
Roberta • solo_traveller • it
8
Pros:

Camera spaziosa

Cons:

Colazione da migliorare

2026-06-13 • via Nuitee
V
Volker • couple • de
9
Schönes Hotel in guter Lage
Pros:

Schöne Einrichtung und sehr gutes Frühstück. Die Fenster sind so dicht, dass man herrlich ruhig schlafen kann.
Die Lage am Rand der Altstadt ist perfekt.

2026-06-13 • via Nuitee
A
Aleksandra • couple • gb
7
Great location, poor breakfast
Pros:

Great location, clean room

Cons:

Breakfast was a letdown. The earlier slots were fully booked, and by our allocated time there was very little food left and almost nothing got replaced. Expected far better for the price.

2026-06-13 • via Nuitee
V
VALTER • couple • it
8
Ottima posizione
Pros:

Posizione e discreta colazione

Cons:

Abbiamo soggiornato due notti e non ci hanno riordinato la camera, niente di male ma andrebbe comunicato.

2026-06-12 • via Nuitee
A
Alex • solo_traveller • gb
10
Pros:

Huge room on top floor, lots of space. Comfy bed, very clean, wish we were there longer. Handy to have a taxi rank right across the road

Cons:

Nothing

2026-06-12 • via Nuitee
Z
Ziza Carla • solo_traveller • es
10
Recomiendooooo
Pros:

La atención, el tamaño de la tele y el desayuno ♥️

2026-06-12 • via Nuitee
G
G Danièle • solo_traveller • fr
10
Pros:

Parfait. Emplacement, petit déjeuner, propreté et personnel.

Cons:

Les prix des hôtel à Bilbao sont élevés mais hélas ce sont tous les hôtel

2026-06-12 • via Nuitee
A
Alfredo • family_with_children • es
9
2026-06-11 • via Nuitee
R
Rhonda • extended_group • gb
9
Perfect hotel to visit Bilbao ,would highly recommend
Pros:

The property was in the centre of Bilbao. Everything was accessible.

2026-06-11 • via Nuitee
R
Ruth • couple • ch
9
2026-06-11 • via Nuitee
P
Petra • solo_traveller • de
9
Pros:

Lage ist top, Frühstück auch sehr gut, hat alles gepasst.

2026-06-10 • via Nuitee
M
Martin • couple • de
10
2026-06-09 • via Nuitee
W
Walter • couple • it
8
2026-06-08 • via Nuitee
W
Walter • couple • it
8
2026-06-08 • via Nuitee
J
Jordi • couple • es
8
Pros:

Estil de l’habitació

2026-06-08 • via Nuitee
P
Philip • solo_traveller • za
10
2026-06-08 • via Nuitee
M
Marianna • couple • br
2
2026-06-08 • via Nuitee
N
Nicola • solo_traveller • it
9
Pros:

Tutto

Cons:

Niente

2026-06-08 • via Nuitee