Gran Meliá Jakarta

Hotels
Gran Melia Hotels & Resorts
9 (497 reviews)
Jalan H.R. Rasuna Said Kav. X-O, Kuningan , Jakarta , id

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Food quality could be improved
Value for money at higher prices

Categories

Cleanliness
8.83
Rooms were immaculately clean, but one review mentioned a soap issue.
Service
9.3
Friendly and professional staff across multiple reviews.
Location
9.34
Location is described positively with good access to amenities.
Room Quality
9.29
Spacious and well-decorated rooms as noted by guests.
Amenities
9.32
Excellent facilities including gym, pool, and restaurant.
Value for Money
8.28
Some comments suggest higher prices could be improved.
Food and Beverage
8.33
Breakfast is praised, but one review mentions food quality issues.
Overall Experience
9.3
Overall, guests express high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:42

Property Description

Luxurious Accommodation
Gran Melia Jakarta, nestled in the bustling business district of Kuningan, offers elegantly decorated rooms with top-notch amenities including cable TV, minibar, and en suite bathrooms with a bathtub.

Relaxation and Indulgence
Guests can unwind in the outdoor pool or pamper themselves at the onsite spa, ensuring a rejuvenating stay. Free parking adds to the convenience of your visit.

Culinary Delights
Indulge in a diverse culinary experience with 4 restaurants serving Japanese, Indonesian, Chinese, and international cuisine. Don't miss out on the buffet breakfast and delightful drinks at the Lobby Lounge.

Book your stay at Gran Melia Jakarta for an unforgettable luxury experience.

Important information:

All cots are subject to availability.

Please note that the children under 16 years old are not allowed in the spa area.

Please note that the credit card used to make the booking must be presented upon check-in, otherwise the property might request that payment is settled immediately using an alternative method. Any deposit paid will be refunded to the original card.

When booking 9 rooms or more, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 665,500 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 497 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
P
Pramana couple id
10
2026-05-23 via Nuitee
H
Helmut solo_traveller de
9
2026-05-21 via Nuitee
M
MOHAMMED couple sa
10
Pros:

كل شي

2026-05-19 via Nuitee
A
Auri Filho solo_traveller br
10
2026-04-27 via Nuitee
T
Toshiaki couple sg
10
素晴らしかった
Pros:

部屋が大変きれいだった。

Cons:

無し

2026-04-24 via Nuitee
A
Alexander solo_traveller de
10
Man ist in Gedanken schon beim nächsten Besuch in dieser Wohlfühl-Oase in Jakarta!
Pros:

Jeder Wunsch wurde von den Lippen abgelesen! Die Club Lounge ist bestens eingerichtet und bietet zu jeder Tageszeit eine Möglichkeit in Ruhe zu arbeiten oder einfach dort zu relaxen. Mitarbeiter in der Lounge sind sehr aufmerksam!

2026-04-19 via Nuitee
Y
Yeo solo_traveller sg
2
Pros:

Comfortable stay

Cons:

Breakfast not much choice

2026-04-18 via Nuitee
N
Nicholas couple id
10
An Idyllic Stay in Jakarta
Pros:

Doni and Resta on the Red Level made our stay, but to be fair to all the staff in Gran Melia, absolutely every interaction was a joy, from the turndown chap who left extra chocolates for my wife, to the manager who greeted us on the first day. We felt more than valued, we felt like we were part of a family. And everything else was world-class too, the rooms, the food, the views, etc.

Cons:

Nothing at all, this was just about the perfect hotel.

2026-04-13 via Nuitee
M
Manuel couple de
10
Perfekt
Pros:

Das beste Frühstück was ich vielleicht jemals hatte und ich war schon in so vielen Unterkünften weltweit. Zudem noch 2 h länger Aufenthalt bekommen, gratis!

2026-04-11 via Nuitee
W
Winny Nurhayati family_with_children my
10
Pros:

Nice staffs, nice breakfast clean hotel..

2026-04-06 via Nuitee
D
Dwi Ratnawati solo_traveller de
10
2026-04-03 via Nuitee
H
Henrik solo_traveller de
8
Pros:

All good, but a strange room configuration. I booked a suite, and the bedroom was separate, but the living area had only a work desk and a dining table. No sofa arrangement, chairs or sofa table, etc. If you want to watch TV, then you must sit at the dining table. Last time I stayed in a standard room, which was better equipped. Staff are very friendly and service-minded.

2026-04-03 via Nuitee
T
Tom couple nl
10
2026-04-01 via Nuitee
M
Mohd family_with_children my
10
Overall best experience.
Pros:

Overall, I had a pleasant stay at Gran Meliá Jakarta. Although the air conditioning in the room wasn’t very cold, the hotel itself was comfortable, cozy, and well-maintained.

I’d also like to give special praise to Kathrince at the reception. She was extremely helpful throughout my stay, especially in assisting with my late check-out. Truly appreciated her excellent service!

2026-03-27 via Nuitee
I
I. Harjanto family_with_children id
10
2026-03-12 via Nuitee
N
Nazrin couple my
10
BEST STAY EVER
Pros:

Comfort, clean, high class, beautiful hotel and definitely will come again

2026-03-09 via Nuitee
M
Martin couple it
10
2026-03-02 via Nuitee
S
Szucheng extended_group tw
9
這次是全家過年一起出國旅遊,而且適逢農曆新年期間,以這個價格入住國外五星酒店,又加上提前入住,真的覺得物超所值!
Pros:

當天入住因為想先把行李寄放,結果行政酒廊的接待經理幫忙確認房間已經準備好,因此讓我們提前入住,真的是太感謝了!

Cons:

飯店內有維修工程在進行,孩子們的房間離電梯口較近,因此有點吵雜。

2026-02-25 via Nuitee
K
KI JOO family_with_children kr
9
2026-02-14 via Nuitee
B
Bachtiar solo_traveller sg
5
Pros:

The central location & staffs

Cons:

Old room with unpleasant smell, sprayed parfumed and still the bad odour remains

2026-02-13 via Nuitee