Meliá Hanoi

Hotels
•
Meliá Hotels & Resorts
9 (1873 reviews)
44B Ly Thuong Kiet Street , Hanoi , vn
+84 24 3934 3343

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Prime location
Cons:
Issues with showers
Initial room assignment on smoking floor

Categories

Cleanliness
8.21
Rooms were clean; some complaints about initial room assignment.
Service
9.68
Staff were very helpful and accommodating.
Location
9.22
Prime location, near restaurants and attractions.
Room Quality
8.67
Rooms were comfortable and well-appointed.
Amenities
9.2
Great amenities including a gym and good breakfast.
Value for Money
8.66
Good value considering location and amenities.
Food and Beverage
9.21
Breakfast was well-received and food quality was good.
Overall Experience
9.18
Overall delightful experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:28

Property Description

Luxurious Accommodations

Melia Hanoi, situated in Hanoi’s City Centre, offers modern rooms equipped with flat-screen TVs and 24-hour room service. Guests can enjoy amenities like a safety deposit box, tea/coffee facilities, an outdoor pool, and a spa.

Dining Experiences

Indulge in a culinary journey at Melia Hanoi's diverse dining options. From the elegant and sophisticated Garbo Bar serving classic cocktails to Mosaico Restaurant offering Mediterranean cuisine and live cooking stations, to Cham Restaurant elevating Asian street food with skilled techniques and quality ingredients.

Relaxation and Entertainment

Unwind at the casino, fitness centre, massage services, or sauna. With a prime location near Hoan Kiem Lake and attractions like Thang Long Water Puppet Theatre, make Melia Hanoi your next destination for a memorable stay.

Book now to experience luxury and convenience at Melia Hanoi!

Important information:

All cots are subject to availability.

Please note that children under 16 years old are not allowed in the spa zone.

The property is well-equipped with medical supplies, a qualified doctor and nurses for in-house guests in case of emergency during the day time.

Please note that the Cham restaurant is only open Thursday, Friday and Saturday until further notice.

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

Please note that parking available at charge and subject to availability - parking does not under hotel management.

When booking 9 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 11 years old and over stay for VND 1,339,800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1873 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
Z
Zipi • extended_group • il
9
2026-07-25 • via Nuitee
Y
YOSHITAKA • family_with_children • jp
9
2026-07-25 • via Nuitee
T
Tien • couple • vn
10
2026-07-25 • via Nuitee
W
Wei Wei • family_with_children • be
10
2026-07-24 • via Nuitee
T
Turki • couple • sa
6
2026-07-23 • via Nuitee
J
Joël • couple • ch
10
2026-07-22 • via Nuitee
S
Stian • family_with_children • no
3
Kvalitet står ikke til prisen og kommer ikke til å booke dette hotellet flere ganger.
Pros:

Baren/Resturanten nede var fin.

Cons:

Hotellet bar preg av og være gammelt.
Rommene luktet svært dårlig, dvs mugg lukt.
Skittent vegg til vegg teppe.

Dette står ikke til prisen for hotellet.

2026-07-20 • via Nuitee
A
Angela • extended_group • gb
10
Very enjoyable 3 night stay, we would happily stay again
Pros:

Great location about 20 min walk from the busy Old Quarter, which we preferred. Good size room on 21st floor, very comfy bed. Lovely breakfast with plenty of variety for all. Lunch was good too and the bar is relaxing and fabulous for a cocktail before dinner. We didn't have the chance to use the pool but it looked nice. Gym was decent. Staff are friendly although outside greeter was almost forcing us inside as soon as we stepped out of the taxi.

Cons:

The shower is in the bath which is very high to step in and out of. Would not suit elderly.

2026-07-19 • via Nuitee
X
Xiaodong • solo_traveller • ch
7
Hotel OK, not very satisfatory
Pros:

Breakfast is very good, a lot of choices. Services OK, not excellent, as I saw twice used/dirty cloth used to wrap up clean forks for new customers, which is annoying. Room sink leak water, not solved for the whole week, no apologies from services either.

Cons:

location

2026-07-17 • via Nuitee
A
Aylin • solo_traveller • de
9
Loved it, would stay again
Pros:

The staff where exceptional everywhere and truly made me feel so welcome and well taken care off. Loved the spacious yet comfy room set up and super variety at breakfast. If you get a chance, head to the Spa for some extra relaxation.

2026-07-14 • via Nuitee
J
JOSE • couple • es
9
Hotel de lujo de los años 80 en España
Pros:

Está en una zona muy buena de Hanoi

Cons:

Las habitaciones tienen moqueta y huele a humedad

2026-07-14 • via Nuitee
T
Theresa • family_with_children • au
10
2026-07-12 • via Nuitee
J
jo_cicco • Business
8
Big hotel in Hanoi meeting all international standards with great breakfast
Pros:

Great business hotel in central Hanoi - a big one, western-style and international standards (i.e., could be anywhere else in the world but the food). If you are in Hanoi for business, and look for a "feel-like-home" place, this is for you because again, once inside it could be in the US or any other western countries. If you are looking for something more local and typical or romantic when visiting Hanoi, then you may be dispppointed. Having said that, huge lobby, lavish and amazing breakfast, large and confy rooms, high tech bathroom.... everything you expect from and international-class hotel. The outdoor swiming pool is a plus! Melia is not really a place with a soul as you get it - but someting highly functional and practical.

2026-07-11 • via Tripadvisor
M
Mohamed Fadzil • solo_traveller • sg
10
Stayed at Melia Hanoi for business. Staff were professional, rooms clean, and Wi-Fi reliable.
Pros:

Perfect for a business trip. Comfortable workspace, fast internet, and great service made my stay productive

Cons:

Some guests felt the hotel was expensive relative to Hanoi’s average rates, though many agreed the service justified the cost

2026-07-11 • via Nuitee
R
Rebecca • couple • gb
10
Pros:

The food at the breakfast buffet was amazing. Hotel room clean and nice. Gym well equip and pool a great place to hang out and relax if you want some down time.

2026-07-09 • via Nuitee
M
Masahiro • solo_traveller • ch
9
2026-07-08 • via Nuitee
M
Moti • solo_traveller • il
10
Pros:

מלון מעולה בבנוי .
מרכזי ועל רמה

Cons:

הכל מכל

2026-07-08 • via Nuitee
E
Elena • solo_traveller • it
9
pienamente soddisfatta
Pros:

la camera, la colazione, la location, la gentilezza del personale

2026-07-07 • via Nuitee
M
manichanh • solo_traveller • la
9
2026-07-07 • via Nuitee
H
hallier643 • Family
10
Unreal!
Pros:

Hieu was amazing!! Very attentive, catered to our every need :)

2026-07-05 • via Tripadvisor