Hotel Arhuaco Rodadero

Hotels
8.1 (201 reviews)
Calle 2 No. 6 - 49. El Rodadero. , Santa Marta , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Excellent location near the beach, shops and restaurants
Spacious, comfortable rooms with good amenities
Friendly and helpful staff (many mentions of amabilidad)
Nice pools and large hotel spaces
Some guests report very clean rooms and good housekeeping
Comfortable beds and overall comfort
Good room size and equipment
Several reviewers had a very enjoyable stay and would return
Cons:
Loud, hazardous construction adjacent to the hotel (noise, falling debris, dust)
Poor or inconsistent cleanliness in public bathrooms and some rooms; reports of cockroaches and bad odors
Breakfast often described as limited or poor in variety/quality
Reception issues: unprofessional behaviour, charging/entry problems and poor check-in experiences
Parking is unreliable and subject to availability
Pool service lacking (no attendants offering drinks/snacks) and safety/monitoring concerns
Some rooms lack expected extras (no fridge, limited ventilation in living area)
Instances of disturbance or discomfort caused by staff interactions

Categories

Cleanliness
7.2
Mixed reports: several guests praise cleanliness of rooms, but multiple complaints about poor cleaning of reception/bathrooms, presence of cockroaches and bad odors in some bathrooms.
Service
9.6
Generally praised: many comments highlight friendly, helpful and attentive staff and good service; isolated negative incidents at reception (unprofessional behaviour, billing/entry issues) noted but not dominant.
Location
9.8
Very strong: repeatedly described as excellent location, very close to the beach, shops and restaurants.
Room Quality
8.8
Mostly positive: rooms described as spacious, comfortable and well equipped; some issues reported (no fridge, unpleasant bathroom smells, window facing a wall) but overall room quality is good.
Amenities
8.4
Good amenities: pools and spacious facilities are appreciated; however, problems with adjacent construction (noise, falling debris, dust), limited pool service, parking availability and lack of some pool/table umbrellas were noted.
Value for Money
7
Below target: several guests felt price was high relative to the experience (construction, cleanliness and limited breakfast), though some found the stay worthwhile.
Food and Beverage
6.8
Weak area: many mentions of very limited or poor breakfasts; a few guests enjoyed breakfast but overall F&B was frequently criticized as basic or lacking variety.
Overall Experience
7.2
Mixed overall: many positive points (location, friendly staff, comfortable rooms) but significant recurring negatives — construction noise/safety, cleanliness and breakfast quality — produce a moderate overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:45

Property Description

Luxurious Amenities
Hotel Arhuaco offers a luxurious experience with an outdoor pool, balcony accommodation, and free WiFi, perfect for a relaxing getaway.

Exquisite Dining and Entertainment
Indulge in a delicious breakfast spread featuring fresh fruits and juices. Unwind at the terrace by the pool with exotic cocktails from the bar.

Convenient Location
Located in Santa Marta's vibrant Rodadero area, the hotel is close to entertainment options and just a short drive to the airport. Book your stay now for a memorable experience at Hotel Arhuaco!

Important information:

Please note that children of 5 years of age or younger do not pay for accommodations.

When traveling with minors, please note that you might be required to present identification documents in the property. It is possible that parents who travel to Colombia with children under 18 years old should provide their birth certificate and an official issued ID with photo (Passport for foreigners) by the time of check-in.

If minor travels to Colombia with a family member or tutor, this must present a notarized travel permit signed by both parents, as well as a copy of the parents' official identification. If the minor is traveling alone with one parent, the parent may be required to present a notarized travel permit signed by the non-traveling parent.

Guesses planning to travel with minors are advised to contact a Colombian consulate in advance for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Location

Guest Reviews

8.1
Based on 201 reviews
Cleanliness: 7.2
Service: 9.6
Location: 9.8
Room Quality: 8.8
Amenities: 8.4
Value for Money: 7
Food and Beverage: 6.8
Overall Experience: 7.2
N
Nelly Isabel • solo_traveller • co
8
Pros:

El.aseo ,la cercanía ala.playa ,las instalaciones

Cons:

Los de.la recepción, asumen que uno conoce el hotel y falta un poco de.empatia ,No hay que asumir que el huespe conoce el.hotel o cono funciona

2026-08-12 • via Nuitee
P
Pedro • solo_traveller • mx
7
Cons:

Ruido provocado por la construcción adjunta, desayuno malisimo

2026-08-07 • via Nuitee
Y
Yan Omar • couple • pr
10
2026-08-06 • via Nuitee
S
Sara • family_with_children • co
9
Muy buena.
Pros:

La ubicación es lo máximo , cerca a la playa, tiendas , supermercados , restaurantes.

Cons:

El desayuno es muy limitado . Poco Variado . Puede mejorar.

2026-08-03 • via Nuitee
A
Ana • couple • co
10
2026-08-02 • via Nuitee
G
GOMEZ • couple • co
10
2026-08-02 • via Nuitee
E
Esteban • couple • co
7
2026-07-25 • via Nuitee
H
hernandez villa • couple • co
7
2026-07-23 • via Nuitee
A
angiseleja • solo_traveller • co
9
Vacaciones de ensueño
Pros:

La habitación fue lo que esperaba, amplia, limpia, con todas las comodidades, acceso a entretenimiento, internet, etc.

Cons:

Mejorar el acceso a las piscinas para personas con baja movilidad, como por ejemplo apoyo (pasamanos) al ingreso de la piscina, escalones, etc.

2026-07-16 • via Nuitee
J
Julio Francisco • couple • co
10
Pros:

Me encantó el lugar , me gustaría volver en otra ocasión, camas cómodas , ubicación , confort .

2026-07-16 • via Nuitee
G
gloria adriana • solo_traveller • co
3
Pros:

El aseo desde la resepcion y baños muy mala, baños muy mal aseo.
Desayunos malucos.
No me gustó la experiencia en el hotel.
Muchas gracias

Cons:

Baños de resepcion mal aseo,
Alimenracion pésima

2026-07-05 • via Nuitee
C
Cristyan Guarnizo • solo_traveller • co
7
Buen servicio muy molesta la construcción
Pros:

Buenas las instalaciones, buena la atención del personal

Cons:

La construcción genera mucho peligro para todos en el momento que estábamos en la piscina calleron varios ladrillos el ruido es insoportable en algunos momentos y el polvo

2026-07-05 • via Nuitee
A
Angelica • solo_traveller • co
8
Pros:

La habitación y el baño y la ubicacion

Cons:

La atención en recepción

2026-06-23 • via Nuitee
W
Wilson • solo_traveller • co
7
Pros:

Las piscinas

Cons:

El personal

2026-06-19 • via Nuitee
J
Juan Carlos • couple • co
8
Pros:

La ubicación e instalaciones

Cons:

Deben prestar servicio en la piscina, alguien que ofrezca bebidas, mekato, etc

2026-06-18 • via Nuitee
R
Rey • solo_traveller • co
7
Pros:

La limpieza, es bastante grande el hotel, muy comodo, muy espacioso el restaurante y el desayuno delicioso

Cons:

Me pareció una falta de respeto que la recepcionista de la mañana le coqueteara a mi marido diciendo le "amor" y le guiñara el ojo

2026-06-11 • via Nuitee
M
Miranda • solo_traveller • co
9
Pros:

Las habitaciones

2026-06-01 • via Nuitee
G
Gonzalo • couple • co
10
Limpio y cómodo
Pros:

Bien ubicado

Cons:

Están construyendo

2026-06-01 • via Nuitee
R
Ruiz • couple • co
9
Buena atención.
Pros:

Limpio y organizado.

Cons:

Falta un espejo grande en la habitación.

2026-05-25 • via Nuitee
R
Rintero • couple • co
10
AMABILIDAD
Pros:

Excelente, la amabilidad de los trabajadores - limpieza de todo el hotel

Cons:

Que ahora son dueños de tres hoteles y cuando uno hace la reserva ustedes escogen habitaciones de los otros dos hoteles, y asi no debe ser, porque uno hace reserva en el ARUHACO. no en los otros hoteles-Hace falta sombrillas en las mesas de la piscina

2026-05-08 • via Nuitee