Hotel Arhuaco

Hotels
•
Independent
7.6 (50 reviews)
Carrera 2 # 6-49, Santa Marta, Magdalena, 470006 , Santa Marta , CO
+57 300 3618052

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Excellent location near the beach
Very friendly and helpful staff
Nice pools and pleasant common areas
Some rooms are clean and comfortable
Convenient to commerces/shops
Cons:
Ongoing construction / noise and disturbance
Room problems: dirty walls, windows facing a wall, cockroaches, bad bathroom odors
Parking chaotic / limited availability
Breakfast basic / limited selection and poor coffee
Perceived poor value for price (rate vs. condition)

Categories

Cleanliness
6.4
Mixed reports: some guests praise cleanliness, but several reviews mention cockroaches, bad odors in bathrooms and dirty walls, plus dust/dirt related to ongoing construction.
Service
9.6
Consistently positive comments about staff friendliness and helpfulness; multiple reviews explicitly highlight excellent, amabile service despite other issues.
Location
9.6
Very strong: repeatedly noted as close to the beach and convenient to commerce; location is a frequent main pro for guests.
Room Quality
6.2
Several complaints about room condition: old tower rooms, dirty walls, lack of fridge/ventilation, window facing a wall and other comfort issues (cucarachas mentioned).
Amenities
8.6
Pools and common areas are frequently praised, but parking management, lack of pool umbrellas and some safety/monitoring issues were noted; overall amenities are a relative strength.
Value for Money
6
Multiple guests state price is high for the level of service and condition; several explicitly say they do not recommend given cost vs. facilities.
Food and Beverage
6
Breakfast repeatedly described as basic or poor (limited selection, weak coffee); some positive mentions of tasty breakfasts appear but overall F&B is underwhelming.
Overall Experience
8.4
Mixed but generally positive overall due to excellent location, friendly staff and nice pools; however, construction noise, room issues and breakfast limitations temper the stay for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-10 04:14

Property Description

Escape to Hotel Arhuaco, where beachside relaxation meets exceptional comfort in the heart of Santa Marta.

Breathtaking Recreation Amenities
Take a refreshing dip in our stunning outdoor pool or unwind on the terrace while soaking in the picturesque views.

Culinary Delights
Savor international cuisine at Restaurante Arhuaco or enjoy the convenience of room service during limited hours. Don’t miss our complimentary buffet breakfast served daily to start your day right.

Comfort & Connectivity
Retreat to one of our 65 well-appointed rooms featuring air conditioning, flat-screen TVs, and plush Select Comfort beds. Stay connected with complimentary Wi-Fi and indulge in premium amenities for your convenience.

Your tropical getaway awaits! Book your stay at Hotel Arhuaco today.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 50 reviews
Cleanliness: 6.4
Service: 9.6
Location: 9.6
Room Quality: 6.2
Amenities: 8.6
Value for Money: 6
Food and Beverage: 6
Overall Experience: 8.4
E
Esteban • couple • co
7
2026-07-25 • via Nuitee
H
hernandez villa • couple • co
7
2026-07-23 • via Nuitee
A
angiseleja • solo_traveller • co
9
Vacaciones de ensueño
Pros:

La habitación fue lo que esperaba, amplia, limpia, con todas las comodidades, acceso a entretenimiento, internet, etc.

Cons:

Mejorar el acceso a las piscinas para personas con baja movilidad, como por ejemplo apoyo (pasamanos) al ingreso de la piscina, escalones, etc.

2026-07-16 • via Nuitee
J
Julio Francisco • couple • co
10
Pros:

Me encantó el lugar , me gustaría volver en otra ocasión, camas cómodas , ubicación , confort .

2026-07-16 • via Nuitee
G
gloria adriana • solo_traveller • co
3
Pros:

El aseo desde la resepcion y baños muy mala, baños muy mal aseo.
Desayunos malucos.
No me gustó la experiencia en el hotel.
Muchas gracias

Cons:

Baños de resepcion mal aseo,
Alimenracion pésima

2026-07-05 • via Nuitee
C
Cristyan Guarnizo • solo_traveller • co
7
Buen servicio muy molesta la construcción
Pros:

Buenas las instalaciones, buena la atención del personal

Cons:

La construcción genera mucho peligro para todos en el momento que estábamos en la piscina calleron varios ladrillos el ruido es insoportable en algunos momentos y el polvo

2026-07-05 • via Nuitee
A
Angelica • solo_traveller • co
8
Pros:

La habitación y el baño y la ubicacion

Cons:

La atención en recepción

2026-06-23 • via Nuitee
W
Wilson • solo_traveller • co
7
Pros:

Las piscinas

Cons:

El personal

2026-06-19 • via Nuitee
J
Juan Carlos • couple • co
8
Pros:

La ubicación e instalaciones

Cons:

Deben prestar servicio en la piscina, alguien que ofrezca bebidas, mekato, etc

2026-06-18 • via Nuitee
R
Rey • solo_traveller • co
7
Pros:

La limpieza, es bastante grande el hotel, muy comodo, muy espacioso el restaurante y el desayuno delicioso

Cons:

Me pareció una falta de respeto que la recepcionista de la mañana le coqueteara a mi marido diciendo le "amor" y le guiñara el ojo

2026-06-11 • via Nuitee
M
Miranda • solo_traveller • co
9
Pros:

Las habitaciones

2026-06-01 • via Nuitee
G
Gonzalo • couple • co
10
Limpio y cómodo
Pros:

Bien ubicado

Cons:

Están construyendo

2026-06-01 • via Nuitee
R
Ruiz • couple • co
9
Buena atención.
Pros:

Limpio y organizado.

Cons:

Falta un espejo grande en la habitación.

2026-05-25 • via Nuitee
R
Rintero • couple • co
10
AMABILIDAD
Pros:

Excelente, la amabilidad de los trabajadores - limpieza de todo el hotel

Cons:

Que ahora son dueños de tres hoteles y cuando uno hace la reserva ustedes escogen habitaciones de los otros dos hoteles, y asi no debe ser, porque uno hace reserva en el ARUHACO. no en los otros hoteles-Hace falta sombrillas en las mesas de la piscina

2026-05-08 • via Nuitee
J
Juan • extended_group • us
1
Pros:

Nothing they take my money

Cons:

Because they charge before stay and them they no let’s me enter

2026-05-06 • via Nuitee
M
Migdonia • family_with_children • co
5
Cons:

No lo recomiendo, el precio muy alto y las instalaciones no son las mejores, estan en remuneración y es muy incómodo, demasiado ruido exterior, el desayuno es muy básico y poco

2026-05-03 • via Nuitee
J
john aguazaco • solo_traveller • co
7
Ventana con vista a pared
Pros:

Ubicacion

Cons:

Abrir la ventana y tener una pare a 5 centímetros, increible.

2026-04-26 • via Nuitee
J
Javier • extended_group • co
5
2026-04-20 • via Nuitee
D
Deluque • family_with_children • co
5
2026-04-10 • via Nuitee
F
Farid • family_with_children • co
1
Absudo
Pros:

El hotel y el sevicio

Cons:

Ofrecen parqueadero y es un caos porque no tienen disponibilidad. Voy a disfrutar y me encuentro con que tengo que estar llamando al hotel cada hora para verificar y dejar de estar en la playa para estar pendiente del carro que tengo en la calle, que no le hagan un daño.

2026-04-08 • via Nuitee